Webmaster Do not regard customers as God they are three-year-old children

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There is a quote "Customer is God, customer is used to be right", like nursery rhymes as deep as the public: "As a child, the boss told me, Customer is God, let East Mo westward, even if hit the wall." "In practice, we find that this" truth "is not entirely accurate.

To treat clients as God is to be psychologically respectful of the client and sometimes to act as a three-year-old child:

Children are usually simple, the idea is simpler;

Children usually have their own thinking logic and imagination;

The child usually likes disguise, like words to you very affectionate, does not like to turn away;

Children usually coax, use candy to lure, not with sticks to intimidate;

Children usually like to play together, engage in small groups, like just like, do not need any reason.

Through the analysis of children's characteristics will be found that many of the Web site customers and children, as well as the design of the site in accordance with the way to treat children.

First of all, customers are usually because of a very simple need to find your site, such as watching the news on Sina, webmaster exchanges to webmaster nets, to statistics on the use of CNZZ, free network phone with Ariton network phone. So you want to have a very bright theme, Internet Information A lot, netizens need very poor alienation, do not imagine your site can attract all users, only from a segment of the market to cut.

Second, netizens have their own unique characteristics and hobbies, some people will be accustomed to Sina news on the right side of the page, and do not like to Sohu, because the Sohu news on the left. Sometimes adsense because their display is widescreen, and the web design into 1440*900, so that the number of users around half of the 1024x768 customers lost. Fortunately now have webmaster statistics Some visitors details can do some reference. Conclusion: If you are an old well-known website, do not easily change the access habits of your site customers, if you are a new competitive site, may wish to do something unique, can attract some unhappy customers, market segments.

Third, netizens like to express their opinions, may be in the real society too introverted to suppress, add a user survey on the site, voting and so on, can collect a lot of useful information to facilitate improvement. But if it's too cumbersome to register, you might be willing to queue for half an hour in a restaurant, but it's hard to be willing to spend a few minutes on unnecessary registration.

Four, to give customers the benefit and sweetness, he will prefer your site, such as your site's original content a lot, the picture is very beautiful, above ppmm a lot, these are the spirit of sweetness, material such as Ariton network phone http://www.alicall.com, registration can be free to send 6~ 100 minutes of phone calls, SouFun http://www.soufun.com to do the purchase deduction coupons and so on. If you have a lot of windows on the site, Trojans and so on, the customer is very upset lost.

Five, the website gathers certain popularity, becomes a small group, likes this group to introduce it to own friend, uses similar alliance, the Commission way gives these heroes to do some rewards to be able to bring the double win effect, for example Ali Union will give the friend recommendation to bring 20% Commission, This way for Ariton from the Alexa rankings from more than 300,000 up to now ranked more than 30,000, play a very large effect.

The client as God, or as a child, like the site positioning is to choose to do the platform or to do a market segment; God has only one man to rob, and everyone has a chance to have their own children. First concentrate on taking good care of their children, and so the child is strong, then to hug other people's children, let others cry!

Lao Yang Http://www.alicall.com