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In the era of endless websites, the new site can stand firm, the old site can stabilize the status quo, and thus enhance the flow. This requires a large number of webmaster to retain the users, so that they have a home for this piece of the feeling, can let him have time to stroll around. What kind of site can really retain users, the author summed up the following points
First, do a good job in research work, any thing investigation is an initial step of work. To analyze the characteristics of their own users of the site, to master these characteristics to achieve targeted, know their own website to promote the direction, so as to be more effective.
Second, the user interface to be compatible with users just start to do the site, the content may be gradually improved, the framework may also have to change slowly, but the user's style and affinity is to be done in the beginning. We all know that people's first impression will profoundly affect people's judgment, so to the user to contact the site the first time can feel comfortable, convenient, so that users can stay, and the longer the user stay, the likelihood of retaining the user will be higher. So it is important to make the first impression of the user.
Third, the content is the king of the site's first impression of the basic satisfaction, and then retain the user depends on the content. We can observe, good site content is very rich, update is also very timely, but also to meet some of the needs of customers, the content should not be lengthy, short and clear, combined with the form of the market, a number of their own site original nets, form their own style, reflect their professional face, such content is what users want.
Four, to communicate with users customers face the computer is the machine, but the heart is eager to communicate with the people behind the machine, so the forum on the website, Activity notice, online question and answer settings are very good interaction with the user platform, you can through these platforms to understand the needs of users, not only help improve the site's settings and content, But also helps to let the user feel warm, feels receives the attention and the help, to increase the website the reputation, the retention customer all has the very good function.
Five, the website personification Everybody observes excellent website, more or less there will be related to the image of the mind, such as the mention of Wang Wang, will think of Taobao, improve Chen Yao and donkey will think of net, of course, the first site can not achieve such an image of the extent, but this shows that the Web site personification will give users a visual experience, Let the user's mind has its own home, can be targeted at the site's user characteristics more anthropomorphic design, so as to improve user satisfaction, thereby retaining customers.
Six, active website users are very dispersed, from apart, corners, this dispersion will reduce the power of users, and the reduction of power to promote the site to attract more users to retain is very detrimental. So the site can be through some activities, not only effective to attract new customers, but also can retain old customers, so that the old customer's display at the same time affect the new customers, so that users will be more and more feedback, more and more participation, the help to retain customers is very large.
Site to retain customers is a long-term process, need to be careful and insist on weekdays, do not because a user to give up and discouraged, also do not because of a period of time the site's users increased and stop the pace of improvement. To do a good job of every detail the user will naturally retain.
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