What kind of experience do our users need

Source: Internet
Author: User
Keywords User Experience

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"What is a good user experience?" Zhou, founder of 360, said in his blog, "What is the best way to Zhou a person's attitude?"

The blog mentions "Beyond user Expectations", which is the essence of the entire product. We usually develop products are want to develop all users can apply the function, trying to meet and cater to all users, which makes our products become bloated, we in order to cater to 20% of users but we use 80% of our energy and resources. For example, the early anti-virus software or network software to open Software may have dozens of kinds of functions listed, which makes the user can not touch the mind, in fact, the user's commonly used function is a few. We make the product should let the user discover our function, for instance one side example, a colleague is the 360 browser's hardcore fan, pursues its reason, originally was its discovery 360 browser to provide "the microblog assistant" such an application. This can be in the browser, colleagues can login to several micro-blog account, can easily switch, it is obvious that other browsers are rare these more user-friendly applications.

"Beyond user Expectations" more popular deduction is that I asked you to give me "1", You Give Me "1.1" or "1.01", it is so simple. 360 Search online Success, it is not unreasonable, in search engines, most of the user's requirements are not high, I was searching for a thing, I am on the first page or the second page to find the answer I want, but do not look too much on the line, search is a way to find the answer to the question, Otherwise, there are hundreds of search results, some even on the thousands, it is obvious that users do not need so many results, so the search engine to do is to allow users in the shortest possible time to help users find the most suitable for their own answers, need to be sure that Google is doing this is very good.

Also, "a good user experience starts with the details and runs through every detail." ' In the Internet two kinds of people are the most powerful, one is the product manager, the other is seoer, because they have been on the computer to speculate on the user sitting in front of another computer mouse behavior, keyboard behavior, or even the scope of perspective. Details determine success or failure, such as we spend a lot of money to put a large number of ads, but we are very stingy to the Web site's server input, before the site of an electrical appliance business sem Evaluation, we found that its network union spent more than 3,000 yuan, but the arrival rate is only 5%, It turned out that his site was in an incompetent IDC there. In fact, our products are not said to be everywhere fine perfect to the extreme, the first available is the most basic, this is the details of this. Make a usable product to our user, this basically roughly finished the product detail demand, imagine, the product some key even basic function cannot realize, the remaining related experience is unable to carry out, because the user has no way to next!

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