When compensation is stolen user set limit net friend again dissatisfied

Letter News "Account clearly has 4500 Yuan gift card, stolen after the compensation is there is a consumption limit coupons." "The uproar of the theft of the brush has not yet ended, yesterday and http://www.aliyun.com/zixun/aggregation/3640.html" > Netizens said Dangdang in compensation for stolen users set limits.

In the Dangdang stolen brush 4500 Yuan gift card Shanghai Chen said, Dangdang customer service expressed compensation for its 4 1000 yuan, 1 500 denomination coupons, valid for 1 months, he refused. In this respect, Dangdang Marketing senior director Guo He to reporters, in the claims do not exist in such a problem, "if the stolen brush is a gift card, the claim should be a gift card, and the validity period is the original account voucher or gift card validity period, there is no one months of validity." ”

However, many users said that a lot of users in February has been stolen brush situation, and hope that through when the customer service to solve the problem, but compensation to the large range of the theft of the brush on March 23 to be resolved.

A stolen account user said, initially with Dangdang negotiations, its refusal to compensate, only advised consumers to alarm themselves; Jingdong Mall occurred "account balance stolen incident", but also only recommended consumer alarm processing, and then, a large number of consumers to defend themselves, only to achieve certain results. (MS)