When said to be stolen from csdn Internet leaks, the stolen users can be fully compensated

When said to be stolen from csdn Internet leaks

Account balances and gift cards have been frozen and users are fully compensated

After last December Dangdang user information stolen, Dangdang again burst the user information stolen events. Recently, there are media reports Dangdang registered user account has been tampered with passwords, can not log in, the balance of the account is also inexplicably consumption. In this respect, Dangdang issued a statement on March 19 that the emergency freezing of all Dangdang account balances and gift cards from March 19 to March 21.

Progress

Full compensation for stolen users

For user account stolen brush event, Dangdang issued a statement on March 19, March 19 to March 21, the emergency freeze all Dangdang account balance and gift cards. During this period, Dangdang users should modify the password in time.

Dangdang customer Service yesterday to our correspondent said, because Dangdang users more, account information verification time is longer and so on, the freezing time will be extended to 22nd, during this period, users can be paid through the goods, post Office remittance and other means to buy Dangdang items.

For the loss before the freezing, after the audit confirmed, Dangdang will give users in batches full compensation.

And for the user information stolen events, Dangdang statement said that a comprehensive investigation, is due to the 2011 CSDN Internet leaks caused a large number of account password data loss, to the outlaws left an opportunity. Yesterday, the reporter in Dangdang page to see, Dangdang had on March 1 in its website home issued a notice to remind users to amend the account password in time to prevent the balance and gift card stolen.

Depth

Account theft brush processing sluggish user three ask Dangdang

Although Dangdang's external disclosure incident involved only "very few" users, and refers to the source of the loss of information in Csdn, but Dangdang's response is difficult to solve user concerns.

Doubt 1: The theft of hundreds of users is still a "very individual" phenomenon?

Q: Dangdang's emergency freeze account measures are the first in the national retail electricity business Although Dangdang related official said, "has been found in the number of stolen users about 100, so the phenomenon is only a separate phenomenon", but from "all", "Frozen Three days" look, the problem seems to be more serious.

A: Long-term attention to the electric business of China University of Political Science and political Rights researcher Zhao Occupation, said, although the current temporary freeze all accounts, prompting users to change the password, alarm, measures are relatively in place, "but from another point of view also explains the number of stolen accounts can not be" very few "

Doubt 2: Accounts stolen from last year's internet leaks?

Q: The reason for the theft of account balances, Dangdang's explanation is "2011 CSDN Internet leaks caused a large number of account password data loss, and many Internet users are accustomed to different sites using the same account and password caused." ”

A: An IT practitioner said, "The two user groups are different, so it must be the intersection of the two users will be stolen; Moreover, the user to the transaction class password and common password settings, so the probability of being embezzled is very low." "If the number of users involved is low, then the reason for Dangdang may be set up, but if the number of users involved is more, it may be a part of the root cause."

Doubt 3: Why did it take more than January to deal with it?

Q: The retrospective incident is not difficult to find, Dangdang user account theft incident is not only recently occurred, as early as March 3 related to the theft of the brush incident was exposed. At that time, the user reflected, February 14 check the account found that the balance was stolen brush.

A: In this case, Dangdang related person said, "We are also exposed to the media after the incident, and then proceed to investigate." "Beijing Handro law firm lawyer, e-commerce lawyer Network senior lawyer Zhou Yi said that the user accounts stolen and network supervision system is not perfect, if the user account leaks is due to dangdang internal loopholes, then the user itself has no fault, should not assume any responsibility, Dangdang should assume full responsibility, To the user's private account strictly, strengthen the supervision of funds. Wen/newspaper intern reporter Zhang Bei, "New Express"