CCTV reported that where to go http://www.aliyun.com/zixun/aggregation/7682.html "> online sales of Pacific Insurance company insured flight delay insurance for false insurance." Where did you go yesterday? The network and Pacific Insurance issued a joint statement, said the policy number in the Pacific Insurance website found no, the policy number 26-digit error number is the Pacific Insurance network system failure. Where are you going? The network indicated that the right to be prosecuted for false reports was retained.
According to CCTV, Wang Sunfaith, a frequent business traveler, bought a ticket to Hangzhou in Shenzhen in October this year, and spent 20 yuan on the flight delay insurance policy, which said the Pacific Insurance Company. According to the policy number, Mr. Wang logged on to the Pacific Insurance website, but found that the insurance company did not have this policy.
According to CCTV, Mr. Wang bought a delay insurance policy number of 26, but Pacific Insurance service staff said that its policy number is only 20. To this, where to go net reply is, the claim is through where the net carries on, does not pass the insurance company, its relations with the insurance company is the internal process relations.
"Go where the net is not insurance company, have no claim right." This is done in the name of an insurance company to sell insurance, in fact, the direct operation of their own. It is not possible under the insurance law to operate an insurance business without the approval of a regulatory authority. In an interview with CCTV, Wang Yuejin, executive director of the China Insurance Society, said.
Where to? Network response: Tai Bao system failure caused by
Where are you going? NET and Pacific Insurance issued a joint statement yesterday that Wang Sunfaith purchased flight delay insurance policy number in the Pacific security system can not be queried, due to the Pacific Insurance network system failure, but its insurance has been normal underwriting, follow-up claims services are not affected.
At the same time, Pacific Insurance has launched an emergency repair of network failures, and has opened emergency Service hotline 4008310066 to provide advisory services to consumers who purchase Pacific insurance delay risks by going to a network.
In response to CCTV questioned where the net to the insurance company's name illegal sales insurance, where to go network said that it is an online tourism platform, with legal compliance insurance sales qualification. Where are we going? Network and Pacific Insurance cooperation, Pacific Insurance by where to sell their aviation delay insurance, the legal compliance insurance products, consumers through where to buy the insurance, you can enjoy insurance services. "We're just offering a channel. "Where to go to the network inside the head told reporters.
Pacific Insurance: User policy is true and effective
On the incident, Pacific Insurance issued a statement yesterday evening, said: "And to where the network cooperation sales of flight delay insurance is true and effective." The Tai-Bao side also said that for the recent customer reflects the policy can not be true to the problem, is actively and where to communicate with the network, as soon as possible to resolve the inconvenience caused by the customer to apologize deeply.
Reporters from the familiar with the relevant people of the Tai, know that the number of policy numbers, mainly because of the Internet system problems caused by the Tai, and where to cooperate with the network is true and effective. It is reported that the Tai Bao not only with where to cooperate with the network, and Ctrip also have similar flight delay insurance cooperation.
At present, including the Tai, Ping, PICC and other insurance companies have related products launched, in addition to direct purchase of insurance companies, many insurance companies and airlines or air ticket agent company, sales of flight delay insurance, flight accident insurance and other products. Flight delay insurance mainly covers the liability for flight delay, flight cancellation, baggage delay to the insured loss, etc., the insurance period is short term, long-term two kinds, the market price from 20 yuan to 350 yuan.