Beijing Business News (reporter boson Tiffany Xu Hui) to where net sales http://www.aliyun.com/zixun/aggregation/30890.html "> Flight delay risk is falling into a true and false crisis." Yesterday, according to CCTV reported, where to go to the network sales from an insurance company's flight delay risk of forgery may be.
The report pointed out that a few days ago, consumers go to where to buy air tickets and flight delay insurance, where the net to consumers to send a message including policy number.
When a consumer logs on to an insurance website that is prompted by a text message, it finds that all of the insurance policies are 20-digit letters, and that the policy number provided by the net is 26, and there are more than one such cases.
Usually when a consumer buys an insurance product on a third party website, the insurance company sends the policy number directly to the consumer. For where to go to the operation of the network, its customer service to explain, to where the net responsible for insurance and claims.
In this respect, Wang Yuejin, executive director of China Insurance Institute, said that only insurance companies can operate insurance products, where the network does not have such qualifications, its own collection of consumer premiums and provide false policy number to consumers, is clearly illegal.
But then where to go the net in the official reply said, CCTV reported the existence of false, and said, where to go Network is an online tourism platform, with legal compliance insurance sales qualification. The situation of the consumer is due to the cooperative insurance network system failure problem, resulting in its insurance policy number in the system can not be queried, but its security has been normal underwriting, follow-up claims services are not affected, the current risk has been emergency repair of the network problem.
In this connection, Beijing business newspaper reporter called the Insurance company, the relevant 618.html "> said, and where to cooperate with the sales of flight delay insurance is true and effective." In view of the recent customer to reflect the policy can not verify the problem, the company is actively and to where network communication, as soon as possible to resolve.
According to industry insiders, the current online travel price war is serious, and domestic ticket agent fee fell to 2%, ticket agent survival pressure is growing. And an airline ticket insurance, the price is 20 yuan, the cost often only need a few yuan money, this is also the ticket agent is keen on the air ticket product additional insurance reasons.