Yunnan Electric trader Encounters the "network Black Hand" of professional difference critic

Abstract: For a lot of small business in Yunnan Electric Business, from Taobao shop to do cat shop, all the way there are too many too many not easy. Can be such a life, also unavoidably will be black heart people miss recently, Yunnan Electric Shangtian cat Phoenix ning number Tea shop boss is repeatedly

For many in the small business of Yunnan Electric Business, from Taobao shop to do cat shop, all the way there are too many not easy. But this kind of life, also unavoidably will be "black hearted person" to miss-recently, Yunnan Electric Shangtian cat Phoenix ning number Tea shop boss is repeatedly encounter professional poor critic "network Black Hand." And the cat Master of a data show: from June 2012 Taobao to delineate the first batch of more than 300 malicious bad judge List so far, a total of 65,000 malicious buyers account number, intercept closed more than 100,000 malicious orders. But even so, the malicious bad critic's figure is still active on the network.

Encounter record

Yunnan Electric Dealers repeatedly "network Black Hand"

2013, Yunnan electric Shangfengning tea shop officially from a Taobao shop to the cat store, the boss of the wizard every month to do their own small business. But he has recently been calculated by a bunch of people in the industry who are called "career-poor" critics. "The cheapest is 10 yuan, the most expensive is 20,000 yuan." ”

According to the young Witch recalls, "once a customer patted the shop 9.9 yuan of tea, and then found a picture of our shop is not the tea, passed up also claimed to pull belly, the result asked me to 10 yuan to buy medicine to eat, said to pay no complaints. "Many times, encounter this kind of boring small blackmail, store in order to save time, quickly solve things, but often not time-consuming and laborious to counter complaints, but more choice to the money to calm down."

Of course, this is not the only one that the witch meets. There have been many black hands in the past few years. "Once was the ' Black Hand ' seize the loophole to want to complain that I timed out not light license. The user then put forward QQ contact and telephone calls, opening up to 20,000 yuan to consider the payment to withdraw the complaint. Businessmen know that the timeout does not light the handling of the day the cat is to fine 30,000 yuan, fortunately I am familiar with the rules, quickly uploaded the license, the Black Hand naturally failed to succeed. ”

Latest trends

"Malicious bad comment" extended to the offline

The wizard told reporters, now the "network Black Hand" in addition to the cat complaints, will choose through the industrial and commercial system complaints platform complaints, because the network unicom, this way than in the days of the cat complaints more efficient. The last time a witch came across a complaint like this.

"Open the shop well, suddenly Xishan district trade and Industry bureau to check." and other law enforcement officers after checking products and various licenses before informing, is a network of complaints. The Little witch immediately understand--a few days ago a customer bought 9.9 yuan of merchandise after complaints products false publicity health effect, and then open to 500 yuan to calm down, or to sue the Little Witch's company. Fortunately, the other side of the complaints in the Small Wizard's business is non-existent, the industry and Commerce law enforcement officers on the sale of the products of the wizard, after the inspection, gave a fair verdict.

In the interview, many Yunnan electric dealers reluctantly said that at the beginning also wanted to defend rights, but often, time-consuming and laborious and professional evaluation Division is not the best choice, because the most need for business is time.

Press Link

You're supposed to be defending yourself.

For "malicious bad comment" phenomenon, Ali Personage said: Taobao never let go. It is understood that if the sellers encounter malicious evaluation or complaints, you can through the complaint channel representations, submitted Ali chat screenshots, evidence, such as proof of rights. Once Taobao determined that the "group Bad Racket" behavior, will take temporary trade security measures to close the group of bad racket transactions, to avoid losses. For malicious evaluation of serious circumstances, Taobao can also be the evaluation of the person's account to do a permanent freeze punishment, in violation of the law will be transferred to the public security organs to deal with. At the same time, Taobao has officially opened malicious evaluation online rights channel, Taobao sellers once encountered malicious assessment of extortion, can be the first time through the channel to defend rights.

Taobao also remind the vast number of sellers, must be postage, new preview, deposit, gifts placed in the correct category. Under the "Other" category, there are below 5 category two categories: postage, new preview, deposit, giveaway, order, I hope the sellers will adjust the relevant products to these categories to publish. If published in the regular commodity category, please adjust the product category in time to avoid being targeted by the bad judge.