Zhangxiaolong: The last few suggestions to the Hua map

More knowledge of the Web August 26 news, the middle of this month, Zhangxiaolong, president of the Hunan campus, announced his departure, "as a career in the Civil service exam teacher," he released a post entitled "Farewell to China: A final recommendation to the campus", which was forwarded as follows: Half a year's plan to educate the president of Hunan Branch, Performance from 100.001 billion to six months more than 27 million, profit from loss to profit more than 13 million, personal bonus 50,000 (the company said this bonus should not be hair, do not know, indifferent), is worthy of this enterprise. The course has no Lango, the service and the teaching level have certain promotion, barely worthy of the students. Go before the comprehensive handover work, worthy of the brothers and Sisters of the campus. Generally speaking, my half year work is passed. Thank you for your trust, understanding and support, I hope that in the future work of learning life everyone joy and peace, I love you. Suggestions for the future work of Hunan Branch---------------all colleagues of Hunan Branch business philosophy: People-oriented, student-centered. For the students who have been reported to the class in the quality of teaching and services at any cost. Specific measures: 1, teacher protection. As far as possible to mobilize the most advantageous resources, especially the second half of the off-season, to boldly make use of the best teachers inside the company, bold to enable excellent part-time teachers (with part-time teachers to have an open attitude, not because of part-time teachers in other places to exclude classes, to the current teacher status in Hunan, a short period of a large number of excellent teachers is impossible.) Part-time teachers overall level and quality than the current full-time teacher good). In the teacher configuration, to the cost. 2. Resource protection. First, make full use of books, network curriculum resources. To the students of the book, network courses must be the best, the specific delivery of the course content by the relevant subject of the teacher to decide. Second, make full use of QQ, YY and other online platforms for students to provide sustainable services, specific work by the customer service and research departments to complete the consultation. 3. Service Guarantee. First, say less and do more. Admissions counseling should be less to give students some commitment, as far as possible to create additional surprises; second, the implementation of preferential policies in favour of students; third, the appropriate organization of student activities; four, as far as possible to provide students with all the possible convenience: such as transfer classes, such as to change the teacher lectures and so Second, the staff-oriented. 1, the appropriate increase in staff wages, dare to high wages, dare to raise wages after the request, dare to all employees to play 1.5 performance; 2, full trust, full authorization, respect for staff, especially the core cadres of the pioneering spirit. In the absence of a principled conflict, the employee's recommendations are actively supported, even if there is a mistake. 3. Establish a fair distribution and evaluation mechanism. Each department reserves a certain amount of money to reward the best employees. For the ability and conduct of the staff have problems, to dare to be determined to dismiss, dismissal! Resolutely avoid doing nice! 4, completes the staff service. Set up the staff Lounge, reserve funds for the purchase of coffee and fruit, care for the family members. Generally speaking: In the policy, the idea should pay more attention to the software rather than the hardware, should pay more attention to play the human function。 Do not and the public, Test tak on the advertising costs, the size of the site, their deep pockets, to spell products and services. At this stage, we should invest more money in people (students, teachers, employees), and less on things (advertising, hardware upgrades). In two years, do not recommend a large-scale site upgrade Hunan branch, but to the existing site use, decoration good. Second, the department set up: strengthen the network and customer service Department 1, the construction of the network. 1, to increase the practical network technology, network marketing to promote the introduction of talent. Especially network marketing talent, because some small practical technology can outsource, but network marketing talents if their own. 2, network Marketing from the form of marketing into the content of marketing, network marketing personnel must understand the professional examination, you can consider in the teaching team selection excavation. 3, network products to cooperate with the way into the county, for the county's marketing can be considered to join the form. 2. Construction of Customer service department. 1, the Customer service department from the simple telephone return visit, data statistics and so on to the Content Service aspect transformation, the customer service department most people should take the staff lecturer as the main. 2, Customer service department focus on the high-end products to do a good job, 3, customer service departments to make full use of the network platform. Third, marketing ideas: product and service-driven marketing to create a red collar for the core of the winning products: 1, product content research and Development Fund guarantee. In product development to dare to spend money, allow failure, not afraid to spend money, to be good at spending, through the organization of internal research, purchase, outsourcing and other ways to enrich the source of product resources. Funds by the teacher Zhang Ping according to the specific circumstances of the declaration, especially the relatively off-season enrollment, we must do a good job in teaching research. Remember: Self-Reliance, Hunan's products must test their own! 2. Service Guarantee. Service Content Differentiation (note: Is the service content, not service attitude, service attitude to be equal), products to provide the most comprehensive (learning and living), three-dimensional (class, book, Network), sustainable (classroom, outside the classroom) services. Core products to strive to achieve a consumption, life-long service, enhance the stickiness of service. 3, publicity and protection. The product and the brand itself linked to publicity. In the promotion of investment should be less, accurate, refined. In the campus did not take the core products, not recommended in Hunan campus large-scale advertising investment, or cast more, die faster. 4. Policy guarantee. Research and development funds and services should be implemented to policy, in the form of policy and system curing. In the policy formulation to adhere to a basic idea: the product research and development of more investment, advertising less investment. Iv. Business Development Ideas: Industrial Extension 1, extension of the industrial chain. Build Hunan branch of its own network book products, network products themselves using online platform, purchase equipment to do, you can also consider and school cooperation, the best independent operation; books can talk about the local publishing house, but also with the internal teaching Plan Business department, book company. The encouragement to the teacher must be in place, the specific operational matters by the Research department is responsible. 2, broaden the industry side. This work is fully authorized to complete the business unit, public institutions and departments to do as far as possibleinto an entity that operates independently. All Non-public business (including public election, selection, teachers, medical, architects, adult, economy, etc.) are all assigned to the project Department of Institutions, to improve the status of Project department, Institutions Project Department of the same level as Deputy principal, directly responsible for the headmaster. Public Institution Business department can engage in speculative business, can be signed in the name of a large concession agreement. Industrial diversification is not a good thing in itself, but the public service is too seasonal and a modest diversification helps to share resources. In addition, it is suggested that the Department of public institutions should have a high degree of standardization of the examination items in the overall flowering of the project. 3, the city platform construction. The administrative level of the excellent city leaders can be raised to the level of manager or even Deputy director. For next year's 5 million-size city division. To further extend the city to the training to do County, township. The early stage of the county mainly through the integration of high-quality resources, grasp the core relationship completed. In the use of relations, we should try to avoid direct and personal cooperation with government officials (do not promote unhealthy culture), focus on the selection of high-quality resources of local training institutions to cooperate. Pre-cooperation should put the interests of partners in an important position, priority. To do great things, in the consideration of interests, put the interests of others before the interests of their own, put the interests of others to see heavy, their own interests to see light. Deep into the county must use this mentality and attitude to do, can become the atmosphere. These are my suggestions for the work of Hunan Branch, but also a summary of the six-year work, is the future development of Hunan campus expectations. Thank you comrades for their strong cooperation and support, thanks to the full support of easy school and trust. Because of my character flaw, often Shing, to many colleagues caused irreparable harm, and this special to colleagues to express my apologies. It is believed that the Hunan Branch under the guidance of Yi School will create more brilliant performance and realize the double harvest of economic and social benefits. Zhangxiaolong