Consumer Complaints

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The new "Elimination law" 7 Days no reason to return caused a lot of controversy and consumer complaints

Absrtact: Because lacks the detailed rules, the new "the Elimination law" Seven Days no reason returns the goods to implement 5 months, has caused the massive dispute and the consumer complaint. Recently, a lot of consumers to our correspondent, some of the electric dealers on the pretext of the arbitrary expansion of special goods does not apply for no reason to return goods because of the lack of rules, the new "Elimination Law" "Seven Days No Reason returns" Implementation 5 months, triggered a large number of disputes and consumer complaints. Recently, a lot of consumers to our correspondent, some electric dealers under the pretext of "special commodities" arbitrary expansion does not apply to the scope of goods returned without reason, some of this should not be excluded in the absence of a reason to return goods row ...

"315 Consumer Complaints list": Online shopping fraud became a complaint hardest hit

"315 Consumer Complaints List" recently http://www.aliyun.com/zixun/aggregation/549.html "> issued, online shopping fraud has become a complaint to the hardest hit." At the same time, the threat of online shopping Trojan is also increasing. According to the 361 online shopping bodyguard monitoring, "net silver Assassin" is currently the most active new network shopping Trojan, it will secretly hijacked network silver to pay funds, affecting more than 10 mainstream online banking, recommended the vast number of consumers on the Internet to open security software protection.

"7th no reason returns" has become a hot spot of consumer complaints

Absrtact: Zhongxiaoxie yesterday released the first half of the complaints and the seven complaints hot spots. Among them, 7th no reason to return to become a hot spot of consumer complaints. According to Zhongxiaoxie revealed that the first half of this year, the national consumer organizations to accept more than 320,000 consumer complaints, complaint resolution Zhongxiaoxie yesterday released the first half of the complaints and seven complaints hot spots. Among them, "7th no reason returns" has become a hot spot of consumer complaints. According to Zhongxiaoxie revealed that the first half of this year, the national consumer organizations to accept more than 320,000 consumer complaints, complaint resolution rate of 92.7%, for consumers to recover the economic loss of 677 million yuan. ...

Consumer complaints about online shopping surge

"Science and Technology" January 31 news, domestic electric business Taobao, Cat Mall, Jingdong Mall, Suning and other frequent holiday price promotions and through the "price war" to seize market share, which to a certain extent to promote the development of China's online shopping market.   However, as the domestic online shopping market is active, consumer complaints about online shopping are also soaring. According to the "2012 China Network retail market data Monitoring Report" data showed that in 2012 China's online retail market transactions amounted to 1.3205 trillion yuan, an increase of 64.7%. The analysis points out that the major domestic electricity dealers are ...

Seven days no reason to return the goods for 5 months, triggering controversy and consumer complaints

Absrtact: Because lacks the detailed rules, the new "the Elimination law" Seven Days no reason returns the goods to implement 5 months, has caused the massive dispute and the consumer complaint. Recently, a lot of consumers to our correspondent, some of the electric dealers on the pretext of the arbitrary expansion of special goods does not apply for no reason to return goods because of the lack of rules, the new "Elimination Law" "Seven Days No Reason returns" Implementation 5 months, triggered a large number of disputes and consumer complaints. Recently, a lot of consumers to our correspondent, some electric dealers under the pretext of "special commodities" arbitrary expansion does not apply to the scope of goods returned without reason, some of this should not be excluded in the absence of a reason to return goods row ...

The peak of consumer complaints in price wars ensued

According to China's voice, "Yang News" reported that from August 15, the Beijing-east, Suning, such as the purchase price war is now close to the ceasefire status, but around this wave of price wars, the peak of consumer complaints have followed, highlighting a variety of snapping sequelae. Last 10 days or so the point of the price war is almost already stalled, but ushered in a wave of complaints peak. According to Nanjing City 12315 consumer Complaints center staff Zhao said, consumers reflect the situation is mainly out of stock problems. Consumers buy preferential products, but Suning company has not shipped, they and suning contact, ...

The construction of legislation system in the emerging field of online shopping is urgent

Recently, the State Administration for Industry and Commerce and the Chinese Consumers Association separately interviewed major domestic major electricity suppliers, requiring them to conduct self-examination and rectification within 30 days after the conclusion of the talks and earnestly implement the "No Return on the 7th" requirement. Behind the interviews with government departments is the new revised "Consumer Protection Law," promulgated and implemented after the implementation of Article 25 of the "no reason to return on the 7th," the provisions of the scope of application and the specific implementation of the standard is not clear, there Different understanding, resulting in the return of consumer complaints hot spots. And a survey conducted earlier showed that 95% of Internet users for online shopping companies to implement the "New Consumer Law" unreasonable on the 7th ...

Network game net buys the new hot spot of consumer complaint

Online shopping into consumer complaints new hot news (reporter Luo) reporter yesterday from the Internet Investigation and monitoring agency CNZZ learned that, in recent time, about online shopping malls and online games of the increasing number of complaints.  CNZZ and 315 consumer electronic complaint Network provided the common data that 2009 online shopping complaints volume was 3 times times in 2008, online game complaints volume also increased by 62%. "For example, a number of online shopping malls in a row after the price display error will be the consumer orders cancellation events, so that consumers complain unceasingly, causing a very bad impact;

Toyota to recall 50,000 sequoia vehicles

April 29 Morning News, according to foreign media reports, Toyota Motor recently said it will voluntarily recall about 50,000 Sequoia sport utility Vehicles (SUV), because its stable system may be in the Low-speed acceleration problems.  According to Reuters, the National Highway Traffic Safety Administration said it had requested the recall, which had been under investigation for a 18-month period earlier in 2003. The NHTSA document shows that the survey conducted in 2008 on the Sequoia Tracking control system and the stability system was carried out after more than 160 consumer complaints were received. ...

Public security insurance on the top of the first-quarter complaint amount of PICC

On line only 5 months, the first Internet insurance Company--------------the first quarter of the first quarterly complaints. Yesterday, the CIRC issued a quarterly notice of consumer complaints, insurance complaints significantly increased, compared with the same period last year, growth of nearly 20%.   Among them, especially the interconnection insurance company complaints increase most prominent. Data show that in the first quarter of 2014, the CIRC and all the OCI received a total of 5,984 complaints of various types of insurance, up 18.4% year-on-year. Type of complaint, personal insurance to surrender disputes and sales violations are more, respectively accounted for 33.19%, 29.28%;

The major domestic electricity supplier was interviewed

Recently, the State Administration for Industry and Commerce and the Chinese Consumers Association separately interviewed major domestic major electricity suppliers, requiring them to conduct self-examination and rectification within 30 days after the conclusion of the talks and earnestly implement the "No Return on the 7th" requirement. Behind the interviews with government departments is the new revised "Consumer Protection Law," promulgated and implemented after the implementation of Article 25 of the "no reason to return on the 7th," the provisions of the scope of application and the specific implementation of the standard is not clear, there Different understanding, resulting in the return of consumer complaints hot spots. And a survey conducted earlier showed that 95% of Internet users for online shopping companies to implement the "New Consumer Law" unreasonable on the 7th ...

Microsoft slashed Xbox360 price for 1600 yuan in Japan

According to foreign media reports, Microsoft has cut the Xbox 360 game machine Price in Japan, and then may reduce prices in the United States. The price of entry-level Xbox 360 Arcade is now lowered from 27800 yen to 19800 yen (about 183 US dollars, 1600 yuan), which is priced at $279.99 in the United States, nearly 100 dollars more expensive than Japan's.  Microsoft is expected to cut prices in the United States before Christmas to avoid consumer complaints. Forrester's analyst in London, Paul &M ...

Dangdang back to the stolen door: User account was tampered with stolen money to catch up

Summary: View the latest market in 21st century recently, a number of consumers to the 21st century Network consumer complaints platform reflected, their own Dangdang account has been tampered with, gift card balance all stolen brush, the amount of stolen up to 8,000 yuan.   These victims reflect the problem focus on the latest market in 21st century recently, a number of consumers to the 21st century Network consumer complaints platform reflected, their own Dangdang account was tampered with, gift card balance all stolen brush, the amount of stolen up to 8,000 yuan. The problems reflected by these victims focus on: complaints ...

Relevant person in charge of 10 business companies "get together"

"No reason to return on the 7th," this new "Consumer Protection Law" (hereinafter referred to as the new "Consumer Law") clearly defined consumer rights, so that the 10 domestic E-business executives have had to "come together ". The promoters this time are SAIC and China Consumer Association. After the promulgation and implementation of the new "Consumer Law", due to the different understandings of the scope of application and the specific implementation standards of Article 25 of the Law on "No Return on the 7th" of the law, the controversy between consumers and operators has continued. Become a hot consumer complaints. According to statistics, since March 15, the e-commerce platform is more concentrated ...

The Golden Gong ham intestines again sink "the quality door"

Evening News (reporter phase of the national flag) recently, the Gold Gong ham "Press" constantly, consumer complaints are also many. In the end of June this newspaper reported that the public in the brand Ham eat hair, yesterday, a consumer to this newspaper, the purchase of the ham in the shelf life has become a taste.  Consumers are worried about the brand's product safety issues. Yesterday, Binzhou's Mr. Ding came to the car market in Shandong, near noon, he spent 10 yuan in the market outside the small stalls bought a bag (10) Gold Gong ham sausage. When Mr. Ding got to the fifth, he found the ham had a stink. "I think bad, ...

Public Security Insurance Online 5 months: the complaints

Abstract: The data map on line only 5 months, the first Internet insurance Company--------------the first quarter of the first quarterly complaints. Yesterday, the CIRC issued a quarterly report of consumer complaints, insurance complaints have increased markedly, compared to the same period last year's growth figures online only 5 months, the first Internet insurance Company-------------------------------- Yesterday, the CIRC issued a quarterly notice of consumer complaints, insurance complaints significantly increased, compared with the same period last year, growth of nearly 20%. Among them, especially the interconnection insurance company complaints increase most prominent. ...

Online tourism to complain about the hardest-hit areas, the rapid expansion of service capacity is insufficient

In recent years, online tourism is becoming more and more prosperous, at the same time, it has become the hardest hit of tourism complaints. According to the Beijing Industry and Commerce Department issued February consumer complaints, involving 311 tickets booking services, accounting for the total number of complaints 58%. According to the Spring Festival holiday this year, the Shanghai Municipal Bureau of Industry and Commerce 12315 Center received a total of 538 complaints from consumers, of which travel service complaints up to 69, the year-on-year increase of 2.5 times and 1.5 times times respectively. Rome Rome, industry turmoil, how to eliminate the test of regulatory wisdom. Experts suggest that from the relevant policies and regulations, market levels into ...

Seriously implement the "No reason to return on the 7th" requirement

Recently, State Administration for Industry and Commerce and China Consumer Association respectively interviewed major domestic major electricity suppliers, requiring them to conduct self-examination and rectification within 30 days after the conclusion of the talks and conscientiously implement the "No Return on the 7th" rule. Behind the interviews with government departments is the new revised "Consumer Protection Law," promulgated and implemented after the implementation of Article 25 of the "no reason to return on the 7th," the provisions of the scope of application and the specific implementation of the standard is not clear, there Different understanding, resulting in the return of consumer complaints hot spots. And a survey conducted earlier showed that 95% of Internet users for online shopping companies to implement the "New Consumer Law" unreasonable on the 7th ...

Illegal website with "3 15" to make the dough, Li Ghost and the Tao

According to reports, 3 15http://www.aliyun.com/zixun/aggregation/3312.html "On the eve of the > Consumer Rights Day, some illegal websites to see" Consumers expect rights and companies fear exposure "this special market, Take consumer complaints information to the enterprise to delete the charges, happy day into tens of thousands of, will be "3 15" into a "rich festival." According to the media reporter, only Beijing illegal "3 15" Network ...

Nike shoes less than a day of peeling businesses by consumer complaints

"I didn't expect to buy the Nike shoes will shed, is directed at Nike's fame and quality to go, wear a day on the problem, more people angry is, find a business solution incredibly said that the quality of shoes no problem."   "August 1, the public Miss Ren call the morning issue hotline 4034444, told reporters about her shoes." Ms. Ren said that on the evening of July 11, his boyfriend, Mr. Yang, came to the time Square Nike store in the Huai Road to spend nearly 600 yuan buying a pair of Dutch orange sneakers for her as a birthday present. July 12, open the package to see, not her favorite style. That afternoon ...

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