Consumer Law

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The construction of legislation system in the emerging field of online shopping is urgent

Recently, the State Administration for Industry and Commerce and the Chinese Consumers Association separately interviewed major domestic major electricity suppliers, requiring them to conduct self-examination and rectification within 30 days after the conclusion of the talks and earnestly implement the "No Return on the 7th" requirement. Behind the interviews with government departments is the new revised "Consumer Protection Law," promulgated and implemented after the implementation of Article 25 of the "no reason to return on the 7th," the provisions of the scope of application and the specific implementation of the standard is not clear, there Different understanding, resulting in the return of consumer complaints hot spots. And a survey conducted earlier showed that 95% of Internet users for online shopping companies to implement the "New Consumer Law" unreasonable on the 7th ...

The major domestic electricity supplier was interviewed

Recently, the State Administration for Industry and Commerce and the Chinese Consumers Association separately interviewed major domestic major electricity suppliers, requiring them to conduct self-examination and rectification within 30 days after the conclusion of the talks and earnestly implement the "No Return on the 7th" requirement. Behind the interviews with government departments is the new revised "Consumer Protection Law," promulgated and implemented after the implementation of Article 25 of the "no reason to return on the 7th," the provisions of the scope of application and the specific implementation of the standard is not clear, there Different understanding, resulting in the return of consumer complaints hot spots. And a survey conducted earlier showed that 95% of Internet users for online shopping companies to implement the "New Consumer Law" unreasonable on the 7th ...

Relevant person in charge of 10 business companies "get together"

"No reason to return on the 7th," this new "Consumer Protection Law" (hereinafter referred to as the new "Consumer Law") clearly defined consumer rights, so that the 10 domestic E-business executives have had to "come together ". The promoters this time are SAIC and China Consumer Association. After the promulgation and implementation of the new "Consumer Law", due to the different understandings of the scope of application and the specific implementation standards of Article 25 of the Law on "No Return on the 7th" of the law, the controversy between consumers and operators has continued. Become a hot consumer complaints. According to statistics, since March 15, the e-commerce platform is more concentrated ...

E-commerce free to expand the "rejection" of the scope of goods

The newly revised Law on Protection of Rights and Interests of Customers, which came into effect on March 15 this year, gives consumers the right to return goods without any reason on the 7th. Law has been in force more than three months, many consumers are frustrated in the exercise of the right. In response to the sudden social complaint of no reason to return on the 7th, the State Administration for Industry and Commerce and the China Consumer Association jointly held 10 e-commerce businesses, including Alibaba and Jingdong Mall. E-commerce arbitrarily expand the "rejection" of the scope of goods According to the new "consumer law", operators using the Internet, television, telephone, mail order and other sales of goods, consumers have the right to receive the goods from the date of seven days ...

Seriously implement the "No reason to return on the 7th" requirement

Recently, State Administration for Industry and Commerce and China Consumer Association respectively interviewed major domestic major electricity suppliers, requiring them to conduct self-examination and rectification within 30 days after the conclusion of the talks and conscientiously implement the "No Return on the 7th" rule. Behind the interviews with government departments is the new revised "Consumer Protection Law," promulgated and implemented after the implementation of Article 25 of the "no reason to return on the 7th," the provisions of the scope of application and the specific implementation of the standard is not clear, there Different understanding, resulting in the return of consumer complaints hot spots. And a survey conducted earlier showed that 95% of Internet users for online shopping companies to implement the "New Consumer Law" unreasonable on the 7th ...

"No reason to return within 7 days of online shopping" has been implemented for nearly 4 months

Jinghua Times (Reporter Zhu Jianhe and Yuan Guoli) The new Consumer Protection Law stipulates that "no reason to return online shopping within 7 days" has been implemented for nearly 4 months, during which many consumers complained that the implementation of e-commerce platform is not in place. To this end, the State Administration for Industry, China Consumer Association interviewed yesterday, including Ali, Suning Tesco, Jingdong, including the top ten major electricity suppliers. >> The status quo 7 days return difficult to implement Yesterday was interviewed 10 electrical business enterprises including Alibaba Group (Taobao, Lynx), Suning Tesco, Jingdong Mall, Shop No. 1, Dangdang, COFCO I buy network, where customer Eslite, Amazon ...

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