Consumer Protection Law

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The construction of legislation system in the emerging field of online shopping is urgent

Recently, the State Administration for Industry and Commerce and the Chinese Consumers Association separately interviewed major domestic major electricity suppliers, requiring them to conduct self-examination and rectification within 30 days after the conclusion of the talks and earnestly implement the "No Return on the 7th" requirement. Behind the interviews with government departments is the new revised "Consumer Protection Law," promulgated and implemented after the implementation of Article 25 of the "no reason to return on the 7th," the provisions of the scope of application and the specific implementation of the standard is not clear, there Different understanding, resulting in the return of consumer complaints hot spots. And a survey conducted earlier showed that 95% of Internet users for online shopping companies to implement the "New Consumer Law" unreasonable on the 7th ...

Relevant person in charge of 10 business companies "get together"

"No reason to return on the 7th," this new "Consumer Protection Law" (hereinafter referred to as the new "Consumer Law") clearly defined consumer rights, so that the 10 domestic E-business executives have had to "come together ". The promoters this time are SAIC and China Consumer Association. After the promulgation and implementation of the new "Consumer Law", due to the different understandings of the scope of application and the specific implementation standards of Article 25 of the Law on "No Return on the 7th" of the law, the controversy between consumers and operators has continued. Become a hot consumer complaints. According to statistics, since March 15, the e-commerce platform is more concentrated ...

Group buy site Return to reason, refund step let consumers more assured consumption

March 14, the State Administration for Industry and Commerce issued the "on the Strengthening of Network group purchase management of the views" to standardize the network group buying market operation order, and maintain the legitimate rights and interests of network consumers and operators. The comments pointed out that the group purchase website operators should comply with the "Consumer Protection Law" on the return, refund of the relevant provisions, shall not exclude consumers in accordance with the law of the return, refund and other rights.   Group purchase site operators to purchase goods or services by way of a pre-payment, not to set up overdue unpaid advance or limit the amount of money can only be returned to the site account restrictions. Buy, when I ...

"Consumer Rights Protection Act" first submitted, off-site shopping will be given "right to regret"

Yesterday, the draft amendment to the Consumer Protection Act was first submitted to the NPC Standing Committee for consideration, Li Yu, director of the National People's Congress on legal system, for the draft amendment on consumer protection law. Beijing News is not the scene of shopping will be given the "right to regret", the impulse network after the purchase is not satisfied with 7 days to return. To buy cars, computers, refrigerators and other durable goods problems, it is proposed by the operator to prove "self-proof innocence." The amount of punitive damages for fraudulent consumption is proposed to be raised to 3 times times the original double. Yesterday, the implementation of the nearly 20 years of "Consumer protection law" first ushered in overhaul, correction ...

Mobil oil event: platform operators want to get away

If you buy fakes at the supermarket, who are you going to trouble? Recently, Mobil oil sold in Jingdong Mall was officially identified as fake. Jingdong reply is always the same model: fake for third-party sales, the product has been off the shelf, once verified will be severely dealt with. In this regard, consumers have long been surprised. From the date of the birth of e-commerce, fake turmoil has been go hand in hand. Each time, platform operators will first say "not my responsibility." This seems to be used to it. Only fortunate enough, Jingdong and Ali in the country have not run into knocking people. In the trading relationship, channel operators, such as not guaranteed and first ...

The implementation of the new law, the right to regret online shopping has become a fact

March 14 News, the new consumer protection law will be formally implemented on March 15.   The newly promulgated elimination Law added and corrected a lot of directly related to the electricity business provisions, in this inventory of the new law and E-commerce-related provisions, power providers reference. 1. Seven-day unconditional return goods consumers have the right to buy back online now, internet shopping has become a very common way of trading.   According to data released by the China Consumer Association, last year, the national consumer associations at all levels received 20,454 complaints of online shopping, accounting for 52.4% of sales and service complaints. The ...

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