Consumer Protection

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Consumer Protection Act of the latest revision

The latest revised version of the Consumer Protection Act will be formally implemented on March 15, 2014. This new method of elimination, fully refined the rights and interests of consumers, strengthening the operator's obligations. The biggest bright spot is, specifically for the network shopping related "7th no reason returns" made clear provisions. Earlier, on February 13 this year, the General Administration of commerce and Industry announced the "Network Transactions management measures", also clarified the resolution, which means that, from March 15 onwards, "7th no reason to return" will become the industry standards, consumer online shopping "right to regret" will also be clearly supported in the legal level. .

The cost announcement will be 50 million to set up the first group buying Consumer Protection Fund

"Http://www.aliyun.com/zixun/aggregation/6149.html" >techweb reported March 6 News, Alibaba Group's poly-profit announcement this year will invest 50 million to set up the first group buying Consumer Protection Fund.   The scope of the fund will cover the pre-sale sales in three aspects, including business qualification certification of goods quality Inspection and consumer first compensation and other fields. Shanli, general manager, said that the core theme of this year's gathering is to help consumers worry, we will ...

The construction of legislation system in the emerging field of online shopping is urgent

Recently, the State Administration for Industry and Commerce and the Chinese Consumers Association separately interviewed major domestic major electricity suppliers, requiring them to conduct self-examination and rectification within 30 days after the conclusion of the talks and earnestly implement the "No Return on the 7th" requirement. Behind the interviews with government departments is the new revised "Consumer Protection Law," promulgated and implemented after the implementation of Article 25 of the "no reason to return on the 7th," the provisions of the scope of application and the specific implementation of the standard is not clear, there Different understanding, resulting in the return of consumer complaints hot spots. And a survey conducted earlier showed that 95% of Internet users for online shopping companies to implement the "New Consumer Law" unreasonable on the 7th ...

"7th no reason returns" the implementation of three months why consumers are still frustrated

Absrtact: March 15 This year, the implementation of the new revised "Consumer Rights Protection Act" gives consumers 7th no reason to return the right. It has been 3 months since the law came into effect and many consumers have been frustrated in exercising this right. In response to the 7th surge in complaints of unjustified returns, the new revised Consumer Protection Act, which began this March 15, gives consumers a "no reason to return 7th" right. It has been 3 months since the law came into effect and many consumers have been frustrated in exercising this right. In response to 7th, no reason to return complaints about the upsurge of social hot issues, state workers ...

The major domestic electricity supplier was interviewed

Recently, the State Administration for Industry and Commerce and the Chinese Consumers Association separately interviewed major domestic major electricity suppliers, requiring them to conduct self-examination and rectification within 30 days after the conclusion of the talks and earnestly implement the "No Return on the 7th" requirement. Behind the interviews with government departments is the new revised "Consumer Protection Law," promulgated and implemented after the implementation of Article 25 of the "no reason to return on the 7th," the provisions of the scope of application and the specific implementation of the standard is not clear, there Different understanding, resulting in the return of consumer complaints hot spots. And a survey conducted earlier showed that 95% of Internet users for online shopping companies to implement the "New Consumer Law" unreasonable on the 7th ...

Handle NET set up new benchmark for group buying industry

With the 315 International Consumer Protection Day approaching, the domestic Superman air mass purchase Web site pull out new measures, announced in the top ten key cities opened "12315 Green channel", marking the handle network consumer rights and interests to enter the network, the new stage of systematization,   For the group buying industry and even the electric industry to erect consumer rights and interests protection of the new benchmark. At present, the handle network has opened the top ten key cities in the country 12315 green channels, including Beijing, Guangzhou, Shenzhen, Chongqing, Hangzhou, Hefei, Nanchang, Suzhou, Wuhu, Nanjing, other cities Open green channel work in ...

"The new elimination law" The biggest bright spot is "the regret right"

Absrtact: The newly revised "Consumer Protection Act" (hereinafter referred to as the new "Law of Elimination") was officially launched on March 15 this year. The biggest bright spot of the new elimination method is the right to regret: consumers buy goods through the network, within seven days from receiving the goods, can be returned without reason the newly amended Consumer Protection Act (hereinafter referred to as "the new Law") was officially launched on March 15 this year. "New Extinction law" the biggest bright spot is "the right to regret": consumers buy goods through the network, from receiving goods within seven days, can be returned without reason. But is this seven days no reason to return the real guarantee? ...

Relevant person in charge of 10 business companies "get together"

"No reason to return on the 7th," this new "Consumer Protection Law" (hereinafter referred to as the new "Consumer Law") clearly defined consumer rights, so that the 10 domestic E-business executives have had to "come together ". The promoters this time are SAIC and China Consumer Association. After the promulgation and implementation of the new "Consumer Law", due to the different understandings of the scope of application and the specific implementation standards of Article 25 of the Law on "No Return on the 7th" of the law, the controversy between consumers and operators has continued. Become a hot consumer complaints. According to statistics, since March 15, the e-commerce platform is more concentrated ...

NET purchase claim worried shopkeeper missing? State protection policy has been

Consumers in the future when the online purchase is infringed, no longer need to find a shop for business claims and distress. Yesterday, the State Administration for Industry and Commerce on the "Consumer link operators first ask and compensation system" issued provisions, when consumers are infringed, if the network trading platform can not provide the real name of the seller or the service, address, etc., consumers can demand compensation from the network trading platform operators. According to the State administration of Industry and Commerce Consumer Protection Bureau Director Yang Hongzhan, according to the request of the State Council, the State Administration of Industry and Commerce recently issued "on the improvement of the consumer link operators first ask and compensation first pay system to effectively protect the legitimate interests of consumers ..."

Public comment After the interview apology consumers, has properly handled 177 cases of complaints

Yesterday, the City consumer security committee publicly interviewed the public comment network. Tang Jianshing, Deputy Secretary-General of the city, said that the reason for the interview is the company's New Year's Day after the number of complaints increased by twice times the same period last year, the second is reflected in the case of more and more representative, such as the cost of not buying a group purchase, unqualified businessmen openly participate in the Among them, particularly noteworthy is the Consumer Protection Committee mentioned, if the consumer does not actual consumption after buying, participate in the business will refund the money to the public comments, and the public comments are "conveniently loaded into their own pockets." In the face of the above accusations, the public comments on the network in the interview are mostly noncommittal. No...

The U.S. Federal Trade Commission (FTC) sued Amazon today

According to foreign media reports, the U.S. Federal Trade Commission (FTC) today sued Amazon alleging that the Internet company failed to try its best to prevent children from buying paid mobile applications without their parents' knowledge project. This incident was revealed last week. Amazon said at the time that it would not settle the allegations with the government's consumer protection agency. In a letter to the FTC last week, Amazon said the company has given the money back to parents who want to sue the matter to court. Amazon said on Thursday before the statement is still valid, ...

"7+" plus long-term return service eye-catching, 500 yuan above the clock no "7th regret right"

The new "elimination law" stipulated in the "net purchase goods can enjoy 7 days without reason to return the right" has been implemented for a week. Beijing Youth Daily News reporter discovered, the electricity merchant side launches "7+" The long-term returns the new policy, side but quietly increases "does not return" the commodity the category or has no reason to return the additional condition. Consumers want to smooth and no reason to return, but also in-depth reading of the electricity dealers exchange policy. "7+" plus long-term return services eye-catching login to all kinds of network to buy electricity website, consumer protection services to become the biggest highlight of the promotion of electricity dealers. Baidu glutinous rice Nets, launched the "casually retreat" New deal, the provisions in addition to the logistics list, all group Buy branch ...

Seriously implement the "No reason to return on the 7th" requirement

Recently, State Administration for Industry and Commerce and China Consumer Association respectively interviewed major domestic major electricity suppliers, requiring them to conduct self-examination and rectification within 30 days after the conclusion of the talks and conscientiously implement the "No Return on the 7th" rule. Behind the interviews with government departments is the new revised "Consumer Protection Law," promulgated and implemented after the implementation of Article 25 of the "no reason to return on the 7th," the provisions of the scope of application and the specific implementation of the standard is not clear, there Different understanding, resulting in the return of consumer complaints hot spots. And a survey conducted earlier showed that 95% of Internet users for online shopping companies to implement the "New Consumer Law" unreasonable on the 7th ...

Group buy site Return to reason, refund step let consumers more assured consumption

March 14, the State Administration for Industry and Commerce issued the "on the Strengthening of Network group purchase management of the views" to standardize the network group buying market operation order, and maintain the legitimate rights and interests of network consumers and operators. The comments pointed out that the group purchase website operators should comply with the "Consumer Protection Law" on the return, refund of the relevant provisions, shall not exclude consumers in accordance with the law of the return, refund and other rights.   Group purchase site operators to purchase goods or services by way of a pre-payment, not to set up overdue unpaid advance or limit the amount of money can only be returned to the site account restrictions. Buy, when I ...

The first electronic invoice in mainland China's electronic commerce was formally born

Buy food, buy fruit, buy clothes ... Nowadays, online shopping has already penetrated into every aspect of life. But online shopping consumers also have distress, shop does not provide or unwilling to provide invoices, consumer protection when it is difficult to find effective credentials ... However, these may be about to change. Yesterday evening, with the city in Jingdong Mall to start electronic invoice pilot, mainland China E-commerce field of the first electronic invoice was formally born. In the future, the city's individual consumers in Jingdong Mall to buy books, audio-visual products, in addition to the choice of the traditional paper invoices, can also choose electronic invoices. Yesterday, the reporter witnessed the scene ...

Guangzhou Consumer Council publishes 2014 online shopping report, lack of satisfaction on TV purchase

Sensitive activities, the organizers of clothing, health products, cosmetics, mobile phone batteries, such as the appearance of four of the quality of the product to judge, the results found in product labels, product approvals, packaging bottles and other products related to the appearance of the quality of the items are substandard goods. March 11, the Guangzhou Consumer Council to the public release of the 2014 Guangzhou online shopping and television service sensitive Activities Analysis Report (hereinafter referred to as the report). The report covers 11 electric dealers and 6 TV shopping channels. The new amendment of the People's Republic of China Consumer Protection Act (hereinafter referred to as "new law"), so that consumers ...

"Consumer Rights Protection Act" first submitted, off-site shopping will be given "right to regret"

Yesterday, the draft amendment to the Consumer Protection Act was first submitted to the NPC Standing Committee for consideration, Li Yu, director of the National People's Congress on legal system, for the draft amendment on consumer protection law. Beijing News is not the scene of shopping will be given the "right to regret", the impulse network after the purchase is not satisfied with 7 days to return. To buy cars, computers, refrigerators and other durable goods problems, it is proposed by the operator to prove "self-proof innocence." The amount of punitive damages for fraudulent consumption is proposed to be raised to 3 times times the original double. Yesterday, the implementation of the nearly 20 years of "Consumer protection law" first ushered in overhaul, correction ...

Le Bee net borrow white Paper hope cosmetics electric business is getting more and more sunshine

Recently, the domestic well-known cosmetics electric business Lok Bee Network issued the "Cosmetics electric business white paper." The 10,000-word white Paper dissected the Business Insider of cosmetics dealers from product sourcing, operating costs, pricing, sales, logistics management, and consumer protection measures, including some of the materials that were previously considered top secret.   Especially for "authentic" "low price" two keywords, the white paper through the procurement costs, operating costs, pricing model several dimensions, forcefully point out a fact that cosmetics online shopping, genuine low price is always limited. Online shopping is a kind of credit classics ...

Public panic and distrust of group buying markets

Absrtact: In a growing number of consumers accept the purchase of this consumption method, satisfaction is not optimistic. Yesterday's 2011 Urban Consumer Rights Forum released the "Online Group buy Consumer protection status Survey Report", the report shows more than 60% consumers in more and more consumers accept the purchase of this consumption, while the satisfaction is not optimistic. Yesterday's 2011 Urban Consumer Rights Forum released the "Online Group buy Consumer protection status Survey Report", the report shows more than 60% consumers in the process of purchasing rights infringed. 22 Urban consumer rights units ...

Most consumers are dissatisfied with TV shopping

Not long ago, Zhejiang Province, the Consumer Insurance Committee in Wenzhou, Ningbo, the two sides of the Consumer Protection Committee, for television, online shopping consumer satisfaction survey activities, about nearly 60% of consumers are very dissatisfied with TV shopping. The survey was conducted in the form of questionnaires, which included a total of 1000 questionnaires and 981 valid questionnaires for all ages, occupations and different income groups in Wenzhou and Ningbo counties (cities and districts). The contents of the survey relate to consumer's consumption times, consumer groups, commodity types and consumer disputes about TV and internet shopping.

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