Consumer Rights

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Qian Yongchen: Network purchase into a complaint hot spot, consumer rights are difficult

3 15http://www.aliyun.com/zixun/aggregation/3312.html "> Consumer Rights Day is coming, consumer rights gradually become the focus of media and public attention."   Guangdong Province Bureau of Trade and Industry deputy director Qian Yongchen March 12, online shopping has become a new hot complaint. Qian Yongchen said, online shopping after the rise of complaints brought about faster, online shopping has become a new hot complaint. 2010 Guangdong Province received a net purchase complaint is 319 ...

The new Consumer Rights Protection Act will be implemented

The new Consumer Rights Protection Act will be implemented from March 15 this year.   Recently, Yuexiu court judges to the new law of the seven highlights of the interpretation, and the combination of typical cases to consumers put forward targeted recommendations. Case: Food Safety "refund ten" small Zheng (alias) in a large chain pharmacy bought 7 boxes of health care products amounted to 1736 yuan, the ingredients on the outer package include "food additives (D-mannitol)", and Xiao Zheng did not take the supplements, but said the additive violated the country's relevant food safety standards. So sue the manufacturers of the products involved and ...

315来, "Penalties for violations of consumer rights" will be formally implemented consumers have new weapons

"3 15" is the theme of consumption this year, the consumption concept, consumption behavior, consumption patterns have undergone great changes. This year is the first anniversary of the implementation of the new elimination law. What about consumer rights? What new changes? From March 15 onwards, "violations of consumer rights and interests of the punishment measures" will be formally implemented, consumer rights have a new weapon. The operator's illegal cost is higher reporter learned that 2014, the province's industrial and commercial system to receive consumer consultation complaints report 70,267, compared to 2013 10,971 pieces down 30%, this number ...

315 consumer rights to safeguard the new trend of the network to become a bright spot

Absrtact: Another year 315, in this protection of consumer rights Day, let us look at the consumer rights this year and how different in previous years. Network protection into a bright spot 315, Taobao has been preemptive shot.   January 12, 2010, Taobao announced the establishment of 100 million yuan to set up a year "3 15", in this protection of consumer rights Day, let us pay attention to this year's consumer rights and how different in previous years. Network protection into a bright spot "3 15" has not arrived, Taobao has been the first shot. January 2010 1 ...

"Penalties for violations of consumer rights and interests" will be implemented, merchants shall not refuse seven days return

"Penalties for violations of consumer Rights" (hereinafter referred to as "punishment measures") will be implemented on March 15. January 15, the State administration of industry and Commerce, the director of the Yang Hongzhan of the "punishment measures" were interpreted. In view of the online shopping, such as off-site shopping, the "punishment method" has refined the operator does not perform "7th no reason to return" the specific circumstances, the act of "punishment" clearly stipulated in accordance with the provisions of punishment. Yang Hongzhan said that the "punitive measures" on the operators do not perform the laws, regulations and obligations of the conduct of the corresponding penalties and administrative penalties for the principles and procedures. How to protect ...

Guangbu Tuen Plaza: consumer rights is the first

Guangbutun Information Plaza store transformation and upgrading, promised to safeguard the rights and interests of consumers, consumers will be assured of the environment and service quality to buy, to avoid another unjust phenomenon and deceive consumer behavior. Not only to create a better store environment so that customers comfortable shopping, but also to ensure the quality of goods under the premise of doing a good job in after-sales service areas, optimizing stores businesses, excluding bad trades, and really create benefits for customers. The upsurge of online shopping has become an indispensable component in our daily life, including all aspects of eating, drinking and living. The development of electronic products has also embarked on the Internet. ...

"Seven days no reason to return" There are still many dealers "shrink" implementation

20 years later, the first overhaul of the new "Consumer Rights Protection Act" was formally implemented on March 15 this year, online shopping "Seven days no reason to return" is regarded as the biggest bright spot of the new extinction law. But the new law landed nearly three months, the reporter investigation found that there are still a lot of electric dealers "shrink" implementation, a lot of online shopping complaints do not drop the increase, consumers "right to regret" the real landing still need rules refinement. NET purchase complaint quantity does not drop to rise this year March 15, the new edition "Consumer Rights Protection law" began to implement, this is also the elimination method landing 20 years of the first overhaul. The 25th article stipulates that operators adopt network, TV, telephone ...

Internet complaints "climbing", the association reminded netizens to caution

With the rapid development of online group buying mode, the resulting complaints have been "climbing". Reporter March 15 from the Kunming Consumer Association learned that the network group buy exposed exaggerated publicity, false discounts, fake and so on.   Consumer rights and Interests protection organization reminds, the network buys a lot of fishy, netizen orders to be cautious. Kunming Consumer Association secretary General Li Linhong introduced, 2011 National Group Purchase website Rapid development, the number of websites has more than 5,000. Because of the low entry threshold of group buying, the relative lag of regulation and regulation has caused many problems. 2011, the domestic 22 cities consumption ...

Italian leather shoes wear for half a month on the degumming of leaking stores to argue that the normal

Italian leather shoes only wear half a month on the degumming of leaking stores: new leather shoes degumming leakage is normal "spend hundreds of dollars to buy the Italian leather shoes, only half a month on the leak, the store only agreed to repair not to replace, and then simply even repair is not willing to."  "A few days ago, consumers call the commercial newspaper Consumer Rights protection Line 6624315 said, she added in the new village Italian store bought a pair of leather shoes, just wear a few day to degumming leakage, store not only not actively deal with the business, door-to-door mediation, store simply unwilling to repair." The new shoes only wear half a month on the degumming water leakage, Ms. Yang told reporters, May ...

Shop will be regulated, overdue return will be fined

After the year of the RAM, China's real estate, taxation, industry and commerce and other areas of the new deal will be intensive implementation, to help the healthy development of the economy, reform and further promote the people to bring more favorable. According to the State administration of industry and commerce, "violations of consumer rights and interests of the punishment measures" will be implemented on March 15, 2015.   "Method" on the network shopping and other off-site shopping has been standardized. Shop overdue return will be punished according to the new rules, the use of networks, television, telephone, mail order and other means of sales of goods operators, if received a consumer return request 15 days after the return formalities, or to consumers have ...

315 Secrets-These big brands are not reliable, do you recruit?

class= "Post_content" itemprop= "Articlebody" > Today is the 315 International consumer Rights Day, consumers are in the explosion in the circle of all kinds of pit personnel. "Just one day, the teeth are really white", after reading the ads, the small partners are not duang the spirit? Shanghai Municipal Trade and Industry Bureau disclosed that, because of the "P" figure, constitute a false advertisement, Crest double effect white toothpaste was punished 6.03 million yuan, which is also at present I ...

Certified Public number micro-business multi-choice private single transaction

1, "Mobile O2O" certification of the public number "micro-business" to choose more private transactions consumer rights difficult to buy a trust through micro-trust friends, goods hand but found that the name does not conform to, due to face can only swallow, think through micro-letter purchasing less money, the results paid but was directly pulled black ... When the micro-letter "circle of Friends" gradually become "business circle", this is a professional network to buy a platform of various problems. 2, "Consumer-to-consumer" "The Stock market vulture" again action, gathers the United States again by the collective lawsuit gathers the United States to be sued, the American law firm Levi & ...

Handle NET Wu: The duty of handle net is to let the consumer satisfy

In recent days, group purchase web-handle network took the lead in joint business sector opened "12315 Green channel", the first batch of opening, including Beijing, Guangzhou, Shenzhen, Chongqing, Hangzhou and other 10 cities, other cities are still in the deployment of green channels in the open. According to handle network Vice President New Lihau introduced, at present, handles the net to have more than 600 people to sit the professional call center, is the industry biggest scale, the headquarters Complaint Center has the Commissioner 80, handles the serious complaint the consumer Rights Protection Department to have the Commissioner nearly 20, forms the pyramid service system. The responsibility of these departments is only one, to solve problems for consumers. ...

Mei-chen Milk powder has not been returned to the factory test is the baby Belle staff lying

Qilu network April 19 in Zibo in the woman in the baby Belle Shopping square mother and son buy the beauty of the milk after the suspicion of quality problems, sales staff replied that the milk powder returned to the factory did the test, but the test report lost, this let the lady very annoyed.  The woman suspected that the milk powder had not been tested at all, and today she reflected the issue to the Zibo Consumer Protection Commission. Today, a woman and a reporter came to the Zibo Consumer Rights Protection Committee, in accordance with the relevant provisions, the woman filled out a complaint. At this time, milk powder vendors from Jinan to the Zibo to deal with this issue. Milk powder Dealers said ...

Micro shop selling false and confusing, is a circle of friends or pit friends

"Circle of Friends" or "Pit circle"? It is indeed a difficult question to answer in the eyes of many micro-believers. The micro-trust circle gives users the space to share the communication, but on the other hand, a lot of friends and even fake ads annoying users. In a survey of "How to view social network advertising" by the "3 15 consumer Rights" questionnaire, held jointly by Nanfang Daily and the southern network, 87.9% of the respondents said that the circle of friends advertising had been harassed. And for today's popular micro-business model, there are close to 29% of users ...

The Electric merchant Navy brushes the comment to be fined 500,000 yuan

Abstract: The electric dealer fictitious trade, false mark volume, false comment as well as the disorderly yell clearance price, bids to sell, intends to impose the highest penalty which the illegal income 10 times times fine; no illegal income, the maximum fine is 500,000 yuan. The State Administration of Industry and commerce yesterday on the "infringement of consumer rights and Interests act to punish electric dealers fictitious transactions, virtual standard turnover, false comments and disorderly yell" Clearance price "," Sale price ", proposed to be 10 times times the illegal income penalty, the maximum fine of 500,000 yuan. The State Administration of Industry and commerce yesterday on the "Consumer Rights infringement measures (draft)" Public levy ...

After the price increase after the discount real promotion fake discount

Top 1. After the price increase after the discount real discount some network businesses to attract consumers online shopping, often claimed that the so-called "lowest price", "cheapest" or "most cost-effective", and playing "limited sales" under the guise of the consumer. In fact, most of them use the "big price first, then hit the super low discount," The trick, netizens spend money, thought to get greater benefits, the actual may have eaten a dark deficit. "Lawyer Comment": Bidding discount, fictitious original price behavior belongs to the price fraud, the merchant publishes the false price information, induces the consumer to make the wrong judgment, violates "the Consumer Rights Protection Law" and "...

"Shao Lin Bronze Man" unveiled in Beijing, mobile phone security popularization activities to protect consumers ' personal privacy and property security

Recently, 6 body solid as copper and exudes a golden ray of "Shaolin Copper" in Beijing Fung Lian Plaza debut, just as the Thunderbolt surprised, soft if the seabed dragon of the wonderful martial arts performance attracted the crowd of applause. This is not Shaolin Martial arts festival site, but the mobile phone security leader of the 315 mobile phone safety common sense of the site. Lin Yu, chief executive of the network, said the event was to take this opportunity to call on the mobile phone security vendors, the rights-protecting agencies and the media and consumers to act in "3.15 International consumer Rights Day" to protect consumers ' personal privacy and property security.

"Good Faith alliance"--the beginning of constructing a consumer rights system based on the whole network

Data show that 2011 of China's total online retail sales reached 784.93 billion yuan, an increase of 66% than 2010, but on the internet shopping complaints also synchronized growth to 127%, to solve the problem of the whole network shopping rights, after-sale protection for consumers has become a top priority.   A few days ago, a Amoy network announced that it will join hands with Bowser nets, No. 1th Shop, new eggs, excellent buy nets, such as the industry nearly hundreds of well-known business shopping website, to create a "network to buy Integrity alliance", and set out to promote the whole network of consumers online shopping rights system. Reporter through a amoy network "good Faith Alliance" web site found to join a Amoy "integrity ...

Happy Tao happy to the quality of the end

With the "3.15" Consumer Rights Day approaching, the first domestic brand of happy Amoy Happy shopping mall put forward "to the end of quality" slogan. Happy Amoy Happy related responsible person in the interview, said this slogan, in fact, is not specifically for "3.15" tailored, but the mall from the beginning of the creation, has been followed by the guidelines. Happy Amoy Happy is a new online shopping mall, walking is A2C e-commerce model. The so-called A2C, both brand manufacturers and consumers to complete the transaction directly. To Happy Amoy happy as the representative of the A2C----brand Merchant Direct Battalion appearance, Shun ...

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