Consumer Rights

On February 12, the Supreme People's Court said in an interview with the Chinese consumer newspaper that the unequal format clauses (commonly known as OVERLORD clause) formulated by the catering industry may not apply to the provisions of the Supreme People's Court on several issues concerning the application of law in the trial of food and Drug disputes (hereinafter referred to as "provisions" Consumer Rights Protection Act, consumers may request the People's Court to confirm the "Overlord clause" invalid. January 9 This year, the Supreme People's Court promulgated the above judicial interpretation, the 16th article stipulates: "Food, drug producers and sellers in the form of contract, notice, sound ..."

Yesterday is "3?15" consumer Rights Day, said the hands of the pit consumer way, most players will have two kinds of reaction: 1. After the money is not to account for the pit; 2. Most of the hand tour itself is "pit". These are the more common topics. Today I have a "different": hand-stealing (Nani!). Do you have a stolen hand tour? The hand steals the number does exist, only is the industry most "does not attach importance" first, the hand steals the number is the real existence, just is not common. Mobile phishing sites, theft procedures, Trojans and other viruses have long been not new, in the future will only be more and more. There are some "sincerity ...

With the newly revised "Consumer Rights and Interests Protection Act" officially started to implement, group buying site also began to increase the service, the implementation of the new "elimination law." In the new "elimination Law" before the promulgation, Baidu Glutinous Rice has made a full audience "casually retreat" service commitment, access to consumer praise. And on March 15 that day, the United States Regiment also announced follow-up Baidu Glutinous Rice "casually retreat" service measures, trying to restore the decline. The new "elimination law" clarified that "consumers should enjoy the right to buy online regret," the provisions of the general attention of the whole society. The Chinese Consumer Association also issued an appeal on March 14 to the online shopping industry to implement the new "elimination Law" ...

According to reports, 3 15http://www.aliyun.com/zixun/aggregation/3312.html "On the eve of the > Consumer Rights Day, some illegal websites to see" Consumers expect rights and companies fear exposure "this special market, Take consumer complaints information to the enterprise to delete the charges, happy day into tens of thousands of, will be "3 15" into a "rich festival." According to the media reporter, only Beijing illegal "3 15" Network ...

BEIJING, July 14 (Xinhua) Commerce Minister Chen Deming said 14th, the car, home appliances to replace the new relationship between the interests of the vast number of consumers, must be strictly used vehicles, home appliances recovery and dismantling enterprises market access, increase market supervision and inspection efforts to prevent and according to the law to combat the opportunity to increase prices, malicious　　, home appliances re-enter the market to ensure that consumer rights and interests are not violated. In order to ensure the implementation of the old trade policy, Chen Deming said that the national Auto Home Appliance, which was held here for the old and invigorating circulation to expand consumption, should be implemented quickly and vigorously.

This is a phishing website, bank ATM transfer fraud frequency ... 　　3 15 Consumer Rights Day is coming, in the face of frequent online travel fraud, some online travel site summed up the seven online travel booking trap, remind consumers to eyes, to increase vigilance. Zhongxiaoxie data show that 90% of the complaints on online travel websites in 2011 are for black agents, unlicensed agents, shanzhai websites, phishing sites and fake websites. Therefore, the consumer chooses the website must choose the regular airline website, the traveling website or the agent website. In order to prevent ...

Xinhua News (reporter Mianna) yesterday in response to consumer complaints in the field of online retail, the Ministry of Commerce spokesman Danyang in a routine press conference that the Ministry of Commerce will promote e-commerce industry organizations to further improve the network of retail credit evaluation, consumer rights and interests protection, network retail qualification evaluation system, Establish network marketing norms and industry conventions. In addition, the Ministry is drafting and promoting the "Network retail Management regulations" as soon as possible, clear the network retail market participants in the rights and obligations, the formation of Third-party network retail trading platform market entry and exit mechanism, clear the relevant departments of the management level ...

Zhang Editor's note/Consumers in other industries are more involved in the process of customer deception in the direct marketing industry.　　In China's direct sales industry, many people both consumers and direct sales of the dual identity, and its own direct sales enterprises have a certain business relationship, so the rights of direct sales personnel in fact with the direct sales and consumers of dual rights, the path is more complex, the road is more difficult to defend rights. And will be the annual 3 15 International Consumer Rights Day, this should be the day of all consumers elated, but many direct consumer products are still mired in ...

Overlord terms, chain stores concessions different, refund difficulties ... Recently, Guangzhou Consumer Council and the Guangzhou Municipal Bureau of Industry and Commerce 12315 consumer rights and Interests Protection Center released the top ten industry consumption unspoken rules, fashion industry, "card" class consumption problem is particularly prominent.　　It is understood that the fashion industry complaints are still high, in which both deep-rooted, widely familiar with the consumer "Guild", "Industry regulation", there are hidden in a variety of consumer links, not easy to be perceived by consumers but very easy to recruit the Overlord clause. "Ultimate power of interpretation" is a rule of overlord. Miss Zeng had a meeting at a chain dry cleaning shop ...

Absrtact: October 21 Morning, the fifth meeting of the NPC Standing Committee held its first plenary meeting, the deputy chairman of the National People's Congress Legal Committee, Suzelin, made a report about the result of the draft amendment to the Law on the Protection of Consumer Rights (hereinafter referred to as Third review). On the morning of October 21, the fifth meeting of the NPC Standing Committee held its first plenary meeting, Suzelin, vice chairman of the National People's Congress Law Commission, made a report on the draft amendment to the Law on the Protection of Consumer Rights (hereinafter referred to as "three manuscripts"). On the afternoon of the meeting, the representatives of the participating Committee considered the three manuscripts.

Yesterday, the draft amendment to the Consumer Protection Act was first submitted to the NPC Standing Committee for consideration, Li Yu, director of the National People's Congress on legal system, for the draft amendment on consumer protection law. Beijing News is not the scene of shopping will be given the "right to regret", the impulse network after the purchase is not satisfied with 7 days to return. To buy cars, computers, refrigerators and other durable goods problems, it is proposed by the operator to prove "self-proof innocence." The amount of punitive damages for fraudulent consumption is proposed to be raised to 3 times times the original double. Yesterday, the implementation of the nearly 20 years of "Consumer protection law" first ushered in overhaul, correction ...

The world is greener and more beautiful, and business is greener and more transparent. And the entire electric business has the green, then can better safeguard the consumer's rights and interests, guarantees the net buys the link safe unimpeded. 　　Recently, the handle network announced the opening of the "12315 Green channel" for the entire industry to add a touch of green. It is understood that the first batch of China's well-known group buy Web site to open 15 cities "12315 green channel", including Beijing, Guangzhou, Shenzhen, Chongqing, Hangzhou, Hefei, Nanchang, Suzhou, Wuhu, Nanjing, and other cities Open green channel work is also in the deployment. Industry ...

Perhaps many have never imagined that the Evian natural mineral water, which is a high-end brand in China, is a popular brand in France, and no one thinks that the "luxury" will be on the "blacklist" of China's Aqsiq 5 times in 6 years. Yesterday, the reporter in Shanghai more than convenience stores see, despite the encounter "quality door" still (nitrite exceeded the standard), but according to the natural mineral water in the cloud is still in the sale, not the shelves.　　At the same time, according to the price of mineral water still belongs to the category of "luxury", the price is higher than ordinary mineral water and even drinks several times. And recently, the AQSIQ announced the July Port quarantine entry unqualified ...

According to Ria April 26, Russia's consumer rights watchdog banned one of America's biggest baby food producers---the company sold its baby food in Russia, according to new Russian security regulations. Russia's new food safety regulations have strict requirements on the content of chlorine in processed meat products.　　Russian authorities said the new rules were issued January 1 this year, although the meat and containing chlorine products have been expressly provided, but the United States Ka Bao Company refused to change its production process and add raw materials, so we have to announce the prohibition of the company's related products. It is learnt that since ...

In the National People's Congress, step by step High commercial Chain Co., Ltd. chairman Wang Fill in the view, the standardization of electrical business tort and quality problems do not exist in the legal and technical aspects of the difficulties. It is not necessary to wait until the actual introduction of the commercial law to the Electronic Commerce law enforcement, the current consumer Rights protection law, product quality law can be supervised completely. This reporter Chen Shijun Shanghai reported that although the national two sessions have been closed, but the conference has repeatedly been brought up by the electronic Commerce Law legislative progress has attracted much attention. "The quality of the products on the line is mixed, many of the management is in the state of non-compliance, resulting in the spread of fakes and the country ...

TechWeb March 30 article/Zhouli color "children are ' grown ', Hai milk powder has not yet arrived," Hey, roamed, this is specially bought a U.S.-produced Shandong Pancake "," packaging three layers outside three layers, but not distinguish is authentic "... For the current popular sea Amoy, such a spit has become a normal conversation. Running the cheap publicity stunt, more and more people choose to sweep the goods on the overseas shopping website. But speaking of cross-border purchase after the sale of rights, many of the sea Amoy families have a bitter tears. And do not say the quality of the goods themselves, just with the business communication is not ...

Although smartphones have become "standard" products for people, they are still not FMCG products for most average consumers. Therefore, the purchase of mobile phones, the brand after-sales service will become one of the decisive factors that affect everyone's final choice. Of course, not every mobile phone will encounter problems, but "plan ahead" is not a bad thing. In order to allow consumers to "buy the rest assured," the state also introduced relevant policies to restrict and urge mobile phone manufacturers to protect consumer rights. However, this is not enough, handset manufacturers must come up with a more thoughtful service system to win the trust of users. As ...

Open the computer, login to a group purchase website, browse today's new list, choose the right merchandise, light mouse, complete group purchase ... This series of moves is not unfamiliar to most consumers. Buy this kind of online shopping mode has been deeply rooted. Group buying enterprises to take the differentiated development to find a place for the market, a variety of different characteristics of the group buying site presented in the eyes of consumers, but the service can be followed, and can not easily make a conclusion. 　　The quality of service often determines the popularity of a group buying enterprise. Consumer complaints about group buying, part of the reason is from the group buying enterprise itself or to ...

Absrtact: With the development of electronic information technology and economic globalization, the position and role of electronic commerce in international trade become more and more obvious. The General administration of Customs announced that the volume of exports last year was 500 million packages, a few times more than normal 1.2 billion packages. Industry insiders believe that with the development of electronic information technology and economic globalization, electronic commerce plays an increasingly important role in international trade. The General administration of Customs announced that the volume of exports last year was 500 million packages, a few times more than normal 1.2 billion packages. Industry insiders believe that Cross-border E-commerce as a new form of business, will become international trade ...

Today, some media reports said that a Guangzhou user won a 5 million yuan prize through the WeChat betting lottery number. After the lottery, he was told that the betting failure has been refunded. Tencent company informed of the news, immediately contacted with the user and investigate, at the same time the transaction record was preserved. The report found that the facts do not match. Tencent said that due to the delay in the lottery system, which resulted in the failure of the ticket, the refund notice was not promptly pushed. According to the user betting number, even if the transaction is successful, the winning amount is 5 yuan, the so-called 5 million yuan is not true. Tencent statement as follows: June 22 07:58 ...