Consumer Rights

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Network business services or due to the opening of 12315 green channels, gradually improve and improve

Online shopping and integrity is not a fresh topic, but always appear in the eyes of people's attention, only to do good faith and quality services, in order to narrow the distance between consumers and online shopping companies, consumers to online shopping complaints gradually reduced.   Recently, handle nets in the domestic group buying industry took the lead in opening 12315 Green channel, will be in the first batch of 10 key cities, in the local industry and Commerce departments under the supervision and guidance of consumer rights and interests protection work, the consumer complaints into high-speed channels, fast processing completed, improve consumer satisfaction. Handle NET "12315 Green channel" area ...

3.15 is coming, Beijing city, the price of electricity consumption education base

March 11, in the "3 15" consumer rights and Interests protection Day eve, Beijing Municipal Bureau of Industry and Commerce Fengtai District Association, Fengtai District, e-commerce Green Channel Enterprise Alliance, in Beijing vast territory of electronic commerce limited to the public open the city's first E-commerce consumer education base, hoping to use this as a means, We should promote the self-discipline consciousness of the electric trader, improve the consumer's self-protection ability and optimize the electronic commerce market consumption environment. Education base will be based on e-commerce consumer rights and difficulties, through the implementation of network shopping flow guidance, distinguish between true and false goods to show, open "consumption of common sense class ...

"New elimination Law" Implementation hundred days to become furnishings

In this paper, "Beijing Business newspaper" "New Extinction Law" Implementation Hundred days, the most vocal star terms are difficult to implement. Yesterday, China's consumer Rights and Security association announced the "New law" implementation of the online survey results show that up to 71.45% of consumers of three packages of goods policy implementation dissatisfaction. 7th no reason to return goods demanding, cumbersome procedures, but also 7th return to the provisions of the article reduced to furnishings. A total of 18,227 valid questionnaires were received in this survey. The results showed that the Netizen's awareness of the "new Extinction Law" reached 83.19%, and 53.73% of netizens thought the impact on consumer life was "very big ...

Good eyesight responds to avoidance of composition effect high-tech cognizance remains doubtful

Every reporter Conro (a pseudonym) from Beijing May 6 and 7th, "daily economic news" after a two-day report of good eyesight and related products suspected of many problems, yesterday (May 7), a self-proclaimed Zhengzhou Technology Engineering Co., Ltd. (good eyesight eye paste production base) Brand department contact person issued a statement, This paper explains the qualification of High-tech enterprises and the identification of well-known trademarks, but does not mention the product composition and efficacy that consumers focus on. For good eyesight eye paste products suspected ingredient false, exaggerated effect and so on, the reporter asked it to make a detailed explanation and produce related products ...

NET purchase claim worried shopkeeper missing? State protection policy has been

Consumers in the future when the online purchase is infringed, no longer need to find a shop for business claims and distress. Yesterday, the State Administration for Industry and Commerce on the "Consumer link operators first ask and compensation system" issued provisions, when consumers are infringed, if the network trading platform can not provide the real name of the seller or the service, address, etc., consumers can demand compensation from the network trading platform operators. According to the State administration of Industry and Commerce Consumer Protection Bureau Director Yang Hongzhan, according to the request of the State Council, the State Administration of Industry and Commerce recently issued "on the improvement of the consumer link operators first ask and compensation first pay system to effectively protect the legitimate interests of consumers ..."

The annual "Two sessions" is officially opened today

The annual "Two sessions" has officially opened today. According to the known list of participants, this year will have at least 28 representatives from it, home appliances, telecommunications, Internet industry and technology to participate in the two sessions, including the Internet industry representatives have increased to 6 people. In recent years, entrepreneurs from the technology industry, Internet industry leaders in the two conferences and more representatives.   At the same time, traditional it, household electrical appliances industry under the impact of the Internet tide, industry entrepreneurs are increasingly from the perspective of the Internet, which makes the Internet industry representative's concern continues to improve. It is understood that ...

Overseas purchasing to go abroad around the "cottage" become a big brand

Absrtact: August 1, the General administration of Customs issued "on the Cross-border trade in goods, goods and articles related to the supervision of the matter of the notice", this is the first of our country to engage in cross-border electric business and behavior of enterprises and individuals regulations, indicating that the relevant departments began August 1, the General Administration of Customs issued the Bulletin on the supervision of cross-border trade in goods and articles, this is the first part of our country to engage in cross-border electric business and behavior of enterprises and individuals regulations, indicating that the relevant departments began to pay attention to and set out to standardize the overseas purchasing industry. The industry ...

Online purchase regret right into the decoration

Beijing Business News (reporter duo Zhou) "New elimination Law" Implementation Hundred days, the most vocal star terms are difficult to implement. Yesterday,http://www.aliyun.com/zixun/aggregation/33138.html"> China Consumer Rights and Security Association announced the implementation of the" new Elimination Law "online survey results showed that up to 71.45% Consumers of three packs of goods policy implementation dissatisfaction.   7th no reason to return goods demanding, cumbersome procedures, but also 7th return to the provisions of the article reduced to furnishings. ...

Handle Network set up pyramid service system, to become group buying website Learning benchmark

With the development of the Internet, E-commerce industry has grown, traditional consumer behavior has changed, seemingly invisible network, to provide people with more benefits and convenience. On the other hand, from the online commodity prices, quality, after-sales service, and a series of problems, but also become difficult to avoid network shopping trouble, and the realization of a good faith security network shopping has become a common pursuit of consumers and enterprises.   For the group buying industry, the affordable price can quickly attract a large number of consumers ' eyeballs, and subsequent services become the key to the retention of consumers. Recently, group buying industry leader ...

Shaoxing the first comprehensive evaluation of online shopping, the majority of the quality of people worried

"Kiss, did you buy the net today?" is the quality of the things you bought online qualified? Do you have problems with the return of the Internet when shopping? "This morning, in Zhejiang Shaoxing consumer volunteer Briefing, Shaoxing for the first time on the network shopping to do a comprehensive evaluation, evaluation shows that the network to buy the electric warm hand treasure 7 batches without a qualified, wool scarf pass rate of only 14.3%, eye lamp one-third unqualified."   It is reported that this is the first time the Zhejiang Shaoxing Consumer Insurance Committee for the online purchase of goods evaluation. This 1-March, under the organization of Shaoxing, consumer rights activists in the name of personal Taobao ...

Those social marketing traps you know how much

The 2014 was a year of social networking commercialization. This year, regardless of the remaining temperature is not scattered micro-bo, the micro-letter of the big, or the growing of the MO, micro-poly, 58 with the city, in order to improve the platform of the ecosystem, have launched a payment and sharing function, in the commercialization of the continuous "exploration" forward. As the "infrastructure" becomes more sophisticated, businesses are eyeing the "big gold" of social networks, and the use of social networks for marketing is springing up. But as a new model, in the social network marketing thriving, while many ...

Overseas purchasing to go abroad around the cottage to become a big brand?

Absrtact: August 1, the General administration of Customs issued "on the Cross-border trade in goods, goods and articles related to the supervision of the matter of the notice", this is the first of our country to engage in cross-border electric business and behavior of enterprises and individuals regulations, indicating that the relevant departments began August 1, the General administration of customs issued "on Notice on the supervision of the inward and outward goods and articles, this is the first part of our country to engage in cross-border electric business and behavior of enterprises and individuals regulations, indicating that the relevant departments began to pay attention to and set out to standardize the overseas purchasing industry. Where the industry exists ...

Let Spring Thunder Borrow "Tianlong eight" must buy the situation

Ren Chun thought, the Regiment Bao nets before the "at any time", "one day many groups" and so on are more protection of consumer rights, and now we launched the "0 yuan booking, on-site pay" group purchase mode, for consumers, businesses, Bao is beneficial.   Some netizens believe that the entrepreneur's insistence is necessary, but must also see the trend, the direction of the wrong, stubborn insistence will only let the team follow you to the cliff. Group buying site is still in the cold winter, industry insiders believe that 2012 is the same as the "dead hole Year", the industry will continue to shuffle. But the Regiment treasure net to be more and more brave, the Spring Festival period because ...

Phone "emergency call" in the form of fake related companies suspected of fraud

In the absence of a SIM card or bad signal, the mobile phone will normally display "emergency call only", but this key moment life-saving function, but the finger-like. Many consumers have confirmed that in the signal coverage of the office, the mobile phone SIM card out, try to dial the emergency number is unable to connect; There have been trapped travel enthusiasts said, in an emergency, the mobile phone can not dial 110, 120, such as emergency numbers, so that the mobile phone "life-saving function" critical moment can not help. Wen/This reporter Liu slowly correspondent Hu Bitao reporter measured: "Emergency call" call should not be in the elevator ...

2014 China Online shopping consumption unspoken rule top 10

Abstract: The Consumer council released the 2013 ten internet shopping consumption unspoken rules, phishing websites, false promotions, nets unilaterally cancel orders, group purchase two times consumption, online shopping commodity identification is difficult, internet dealers illegal scalping personal information profit and so on All Black list, among them, the buyer to the seller to report to the Consumer Council released "2013 ten net purchase consumption latent rules" , phishing websites, false promotions, nets unilaterally cancel orders, group buy "Two consumption", online procurement of commodity identification difficult, internet dealers illegally reselling personal information, such as all the Black list, in which the buyer to the bad seller retaliation for the first time on the black list. Top 1. ...

Electricity business 7 days no reason not to return? The Industry and Commerce Department will strictly investigate

Reporters yesterday from the State administration of industry and Commerce learned that in response to the new "Elimination of the" 7th, "no reason to return" provisions, the State administration of Industry and Commerce recently issued a notice, the Ministry of Commerce and Industry to implement the implementation of the Business enterprise inspection, urged the electric business enterprises to seriously implement the new In the new "elimination Law" from the beginning of March 15 this year, the implementation of some enterprises have been criticized by consumers, of which "7th no reason to return" the biggest problem. Beijing Consumer Association recently released a survey on online shopping questionnaire report, more than 60% of consumers said, "7th no reason to return ...

Group buying industry to develop new direction, improve group buying quality and optimize group buying service

From the birth to the present, group buying industry has been the tide-goers. In 2012, the group buying industry has a new development direction: To improve the quality of group buying, optimize group buying services.   As a result, group buying once again took the "fashion" of the train, driving to the high-speed development of the channel. The "12315 Green Channel", a previously unfamiliar word for the group buying industry, has now become a reality.   Recently, China's well-known group buy Web site to announce in the country 10 key cities opened "12315 Green channel", become the first "eat crabs" group buying enterprises, once again led the industry development vane. Handle nets ...

Will protect consumer rights and interests in the first group buying site, its position gradually stable

After several rounds of shuffle, group buying site in the face of life and death after the robbery, showing a new trend: the top, especially the protection of consumer rights in the first group purchase site, its status gradually stable. Among them, the United States network in June to 440 million yuan in sales to take the lead in the purchase site "400 million times."   This March ~ June, the United States Group network to 306 million yuan, 330 million yuan, 380 million yuan and 440 million yuan to achieve the sales of one months to the growth of the previous step. At the same time, group buying industry is still in the integration shuffle stage. Data shows the number of group buying sites ...

Handle network opened the "12315 Green channel", set up a new benchmark for consumer rights and interests protection

Recently, China's well-known group buying web site handle network officially announced the opening of the "12315 Green channel", in the country more than 10 cities to establish a consumer group to protect the "logistics force."   Handle NET CEO Wu says handle nets learned from the electrical business industry many predecessors experience, whether it is a service or merchandise, handle net hundred by manual audit, holding on goods and services "rather wrong kill 1000, not let one" attitude, to ensure that consumers in the Purchase platform service quality and quality. Data show that the handle network is the first to open "12315 Green channel" group Purchase Enterprise, the top ten cities green ...

Gold Gong ham Sausage shelf life The consumer has been 10 times times the original price compensation

On the morning of September 17, Mr. Kang, the citizen, called the newspaper's newspaper hotline that he had purchased a pack of 10 gold gongs and ham in the evening at Lotte Mart Supermarket (Laoshan store) on 16th. After eating home after two, there is vomiting diarrhea symptoms. The next morning looked carefully at the rest of the ham intestine found, one of which has been bulging bag, and emits an unpleasant smell, has obviously gone bad. Mr. Jiang's encounter, the supermarket said, can only be for it to exchange a package of the same goods, other no compensation. The reporter interviewed the Qingdao city trade and Industry Bureau Consumer Rights Protection Department staff, the staff said, "The Chinese People's Republic ..."

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