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Sony launches customer loyalty program to accumulate game time for prizes

(Compilation/Flower Sword Shadow) According to overseas media sources, Sony plans to launch a new PlayStation customer loyalty program test on October 29, designed to encourage players to participate in the gaming community and multiplayer connections.  Currently, the scope of the test is limited to the users who have been invited. "In the testing phase, the program will focus on PlayStation3 users, but as the program progresses, we want to include users of the PSP," said Susan Panico, senior director of PlayStation Network, in an official blog. "Sony wants ...

Can you just ask 5 questions and dig out the real needs of the customer?

Absrtact: Can you just ask 5 questions to dig out the real needs of the customer's heart, and lead him to buy the products we recommend to him? The answer is yes. What are the 5 questions? I will ask the Customer 5 questions: 1, why do you buy a car?   2, your car can not only ask 5 questions to dig out the real needs of customers, and lead him to buy the products we recommend to him? The answer is yes.   What are the 5 questions?   I will ask the Customer 5 questions: 1, why do you buy a car? 2 、...

The future development direction of Haier is to create a customer

Absrtact: 2015 The economic main line of the NPC and CPPCC is now a mention of Haier is a home appliance enterprises, it in the manufacture of products, the future of Haier's development direction is to create a customer. Recently, the National People's Congress, Haier Group rotating President Yunjie accepted the south are 2015 of the national economic backbone of the two sessions "now a mention of Haier to think it is a home appliance enterprises, it in the manufacture of products, the future of Haier's development direction is to create a customer." Recently, the National People's Congress, Haier Group rotating President Yunjie received an interview with the south, about Haier attracted attention ...

Shun Fung in the recent launch of a special customer-oriented overseas customers of the global shun services

Absrtact: August 11, Shun Fung in the recent introduction of a special customer-oriented overseas customers of the global Shun service, its product prices are the original price of 60%-80%. The global shun Fung in April this year on the line Sfbuy, in the Cross-border Electric business logistics field of another attempt. They are in the Cross-border delivery August 11, Shun Fung in the recent launch of a dedicated overseas customers of the "global Shun" service, its product prices are the original price of 60%-80%. "Global Shun" is shun Fung in April this year on the line "Sfbuy" after another attempt in the field of Cross-border electrical business logistics. They...

O2O is actually a more extreme customer experience

Throughout our entire series of chats, we've been stressing that O2O is actually a more extreme customer experience. On the basis of this essence, many enterprises are asking a question: is the interaction with consumers a person or a brand? Of course, if the problem is more specific, that is: in the process of enterprise O2O, through the shopping guide to the consumer interaction or through the brand to consumer interaction? In the process of Enterprise's O2O, the key contacts that involve consumer interaction are many, the key scene is also more. I have O2O consumer interaction broadly into three categories: social interaction, people and ...

Lei to the customer? Old Weibo responds to containment rumors

"Science and Technology" October 14 news, over the weekend, there are many users of micro-Bo said that every customer defaults to suppliers, and the suppliers are owed money to contain the demand for arrears of customers. In response to this rumor, every guest CEO aged through micro-blog responded that he was not surrounded, and the exchange of partners is very peaceful. At the same time, he said that the normal operation of the customer, misunderstanding occurred mainly because the department to adjust communication is not smooth. According to every guest insiders disclosed that the arrears is mainly internal adjustment, where the customer is on the V, the special sale, the joint Venture 3 division ...

Xun net unilaterally cancels the user order, the customer service says cannot use the integral shopping

After a single payment on the net successful, this thought can sit back and relax, waiting to express the door, did not expect the order was inexplicably canceled. Recently, Mr. Zhou told the newspaper, in early March in the Xun online bought a onda tablet computer, but after a few days found orders were canceled. "Generally speaking, Xun network delivery speed is very fast, the second day at the latest can be shipped, but this time two days have not shipped." Mr. Zhou, who was puzzled, called the Xun Network customer service, but was told that the order was canceled. The reason for the cancellation of the order, customer service is that Mr. Zhou can not use points for shopping. "In addition to express ...

Many American milk powder eat dry cockroach customer service play unmanned tube

The picture is dried cockroaches in powdered milk. (Photo: China Economic net) Ms Li buys the dried cockroaches in the milk powder China Economic Network Beijing May 10 ("People's livelihood said" reporter Guo Xiaowei) May 5, Ms. Li in Anyang, Henan, found a dry cockroach in the children's diet, about two centimeters. Multi-U.S. customer service to give the answer, said that may be due to improper preservation, in addition to the problem feedback to the headquarters, notify the relevant personnel forensics investigation. Up to now, no personnel contact Ms Li Forensics test. China Economic Network reporter call the National Customer service, each other ...

The customer experience is the most need of the electrical business owner concerned

The distribution route must be well designed.  If the delivery staff ran a lot of unnecessary, don't expect him to be good and good delivery.  Oral/No. 1th Store (Weibo) Chairman Gege Customer experience?  The most time I spend this year is the customer experience. Many years ago, our understanding of customer experience is very simple, think it is a slogan, is the customer, customer is God, customer is a food and clothing parents and so on. For two years at Amazon, I went to a lot of warehouses with the founder of Amazon, and he spoke at every warehouse. Almost half of every lecture is spent on ...

PC-side online customer service moved to mobile end Letter +: Mobile customer service Solutions

Abstract: Letter +, rather than a product, rather than a service. Letter + is facing the app developer, provides a mobile customer service solution of a services, similar to the online shopping need to seek the same, but the letter + the service moved to the mobile end of the letter +, is not so much a product, as a service. Letter + is for the app developers, to provide mobile customer service solutions, one of the services, similar to the online shopping need to look for on-line customer service, but the letter + to move the service to the mobile end. One line of code is enough ...

U.S. table Electric Ashford Chinese website launched Chinese customer Service

Absrtact: July 25 News, following the introduction of the Chinese official website, the establishment of Hong Kong since the mention point, the United States, the old name table Discount Business Mall Ashford in the Chinese market expansion of the new action: a few days ago in which the civilian network launched 400 telephone Chinese customer service (400-832-8881) to July 25 news, Following the introduction of the Chinese official website, the establishment of Hong Kong since the mention point, the United States, the old Name list Discount Business Mall Ashford in the expansion of the Chinese market has a new action: a few days ago in which the civilian network launched 400 telephone Chinese customer service (a-...

Every customer officially began to sell "80" cotton shirts, or will start big publicity

March 14 News, in yesterday afternoon, every customer officially began to sell "80" cotton shirts, 20 minutes after the shelves were snapped, a total of about 20,000 pieces of sales. The sale of the "80" cotton shirts priced 129 yuan, 15 minutes of turnover close to 2.5 million. Before the promotion of 300 shirts for the time being released.     A few days ago, where customers for the upcoming "300" shirts and "80" shirts to do a lot of publicity, the hope that through ultra-high-cost products to reconstruct the location and image of customers. This February, every guest officially announced the new ...

"Cool Company" where customer prudential products cut advertising and market costs in this year investment

Van Wang Chunqi, a senior vice president of the company, said in an interview with NetEase technology that "open source and throttling" is now being advocated within the customer, and that this year's advertising budget has been reduced from last year. Wang Chunqi said, where the goods will be from the line to reduce the four major portals and some vertical web site advertising input, offline will reduce the bus and other advertising stops.   Asked whether the contraction of advertising investment affects the current site traffic, Wang Longoza said that the impact of advertising has a time transition, the current Fank has no impact. According to Wang Chunqi revealed that every customer prudential goods last year spent on advertising investment costs have reached 500 million yuan. "Please Ming ...

Nine city to persuade 300 "Warcraft" customer service staff

This report (intern reporter Li Bin) yesterday, about the domestic net swims the company nine big layoffs the news to be confirmed, relates mainly is "the World of Warcraft" approximately 300 customer service personnel and Beijing branch part personnel. Nine City announced yesterday that nine cities will be the original "World of Warcraft" operating team a total of more than 800 employees, with the advantage of operating experience of the members as far as possible to transfer to other games (including the upcoming online new game) operations team, continue to nine City game Operation Services. But for some of the employees who can't be scheduled to continue working for other operations teams, especially in World of Warcraft, about 300 customer service ...

Mei-chen Milk powder drinking foreign body customer service said not trust can be thrown away to buy another

Mei-chen milk powder drink out of the United States and the powder drink in the massive foreign body in recent days, Qingdao residents Zhang reflected that he bought the United States and the U.S.-Ontario Baby A + canned milk powder has a diameter of about a centimeter of the massive foreign body, he then to the United States and praise the customer service response problem, but was told that if you do not trust can be thrown back to buy After communication, the United States praised the minister promised to retrieve foreign bodies, back to the factory after the test again to reply. Explosive material: Mei-chen Ann baby A + canned milk to drink a foreign body according to Mr. Zhang reflected in the morning of 28th, he was feeding the child found in the U.S. "Milk powder to open ...

A simple design can get the customer's trust

Abstract: Now Baidu Shopping Guide site, the number of sites is very much, but carefully look down the misunderstanding is quite a lot of, and even some erroneous zone is fatal. Single from the point of view of the shopping guide site, can sell goods is the kingly way, deep thinking, not now Baidu Shopping guide site, the number of sites is very many, but carefully look down the misunderstanding is quite a lot, even some erroneous zone is fatal. Single from the point of view of the shopping guide site, can sell goods is kingly, deep thinking, you can not escape the goods who buy, customer purchase desire, use, age level, consumption level, etc. ...

Site optimization is user-centric, not customer

Absrtact: Site optimization is a user-centric, not a customer. User, is the site's users, the customer is the site's owner. Site optimization is a user-centric, not a customer. User, is the site's users, the customer is the site's owner. At present, many so-called Web site optimization service providers in line with the "Customer first" business philosophy, in order to win the project, for customers to put forward a basket of requirements, whether reasonable or not, feasible or not all agreed. It was only when the project was implemented that it was extremely difficult to implement. In this case, they have to use some illegal hands ...

Domestic imports of red wine business shopping mall goods still red wine and hey, customer start strategic cooperation

Absrtact: September 2 News, according to billion power network to understand, a few days ago, the domestic import wine business shopping mall products are still red wine and good hey customer start strategic cooperation, through the project to achieve the sale of red wine and offline experience, and solve the last kilometer of distribution problems.   According to the September 2 news, according to billion power network to understand, a few days ago, domestic imports of red wine business shopping mall products are still red wine and good Hey customers start strategic cooperation, through the project to achieve the sale of red wine and offline experience, and solve the last kilometer distribution problems. It is reported that, because Shun Fung hey not only through the use of ...

Where the customer's community marketing platform every guest has launched a separate mobile client

1, where the customer online sexy beauty Community app heavy Entertainment light shopping guide every customer's community marketing platform "every guest talent" has launched an independent mobile client, positioning in the "show sexy moment of real beauty photo sharing community." According to the visitors to the app's official introduction, there have been many brokerage companies in all the customers, potential users will have the opportunity to become a celebrity.     The talent platform will further focus on rewarding the quality of the sheets and sharing the photos. 2, Ali online marketing recharge treasure sellers on the through train can loan a few days ago, Ali mother combined Amoy ...

Six principles to be followed by the customer product Manager

Any profession has its basic principles to follow, if you want to succeed, you must learn these principles, for product managers, they directly to customers, need to be responsible for the customer, therefore, there are six principles that they must adhere to. Principle 1: Never appear to be smarter than the customer to understand the needs, not to criticize the customer. You are familiar with the product and technology, and customer customers than you are more familiar with the business environment, customers always know the problem, your job is to let them be willing to speak out, ...

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