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Which Support tiers does Alibaba Cloud offer and how are they different? - After Sales Support Documentation
Alibaba Cloud offers highly flexible support services for customers. You can subscribe to Alibaba Cloud Support at the Basic ...
Who could use Alibaba Cloud support? And do you speak my language? - After Sales Support Documentation
Alibaba Cloud support service is a key factor for users to have a seamless and smooth experience with Alibaba Cloud services ...
How to get support from Alibaba Cloud? - After Sales Support Documentation
For Basic, Developer and Business plan users, you could open a ticket from Support Center. If you have Enterprise support plan ...
Can I purchase support plan for one of my services or for multiple accounts? - After Sales Support Documentation
No. Alibaba Cloud support plan covers all services and users under the same account so as to provide a seamless service ...
Could I cancel Alibaba Cloud Support subscription? - After Sales Support Documentation
For paid support plans, you could not cancel them in the middle of the subscription you signed up. However, you may cancel the ...
Feedback and support - Elastic Compute Service Documentation
This article provides options for access to technical support and additional server migration support ...
How do I get support for software I purchase on Alibaba Cloud Marketplace? - Marketplace Documentation
Post-sales software support is provided by the seller. Every product listing has its own support details which appear on the ...
WS/WSS support FAQ - Server Load Balancer Documentation
. Supported regions The WSS/WS support is available in all regions. Limits The limitations for WS/WSS ...
How do I get support for issues I am having with Alibaba Cloud Marketplace? - Marketplace Documentation
If you have any problems, please open a ticket with the Alibaba Cloud support team. You can do this from the Alibaba Cloud ...
Technical support - E-MapReduce Documentation
Technical support For any questions, contact technical support: Open a ticket ...