英文商務郵件開場白&結尾

初次開場白：
It is my pleasure to write here for you.
回複開場白：
Further to our conversation earlier, .........
As discussed over the phone, .......
Thanks for you kind reply.
Thank you for your inquiry/email.
Thanks for your letter. It is my pleasure to receive your reply!
Thanks for your mail of 日期............

結尾：
We will noted and many thanks!
I hope everything with you is fine.
Many thanks for your support.
I hope you are well and in good health!
FYI: for your information 僅供參考

深盼貴公司及早回複
(1) We hope to receive your favors at early date.
(2) We hope to be favored with a reply with the least delay.
(3) We await good news with patience.
(4) We hope to receive a favorable reply per return mail.
(5) We await the favor of your early (prompt) reply.
(6) A prompt reply would greatly oblige us.
(7) We trust you will favor us with an early (prompt) reply.
(8) We trust that you will reply us immediately.
(9) We should be obliged by your early (prompt) reply.
(10) Will you please reply without delay what your wishes are in this matter?
(11) Will you kindly inform us immediately what you wish us to do?
(12) We request you to inform us of your decision by return of post.
(13) We are waiting (anxious to receive) your early reply.
(14) We should appreciate an early reply.
(15) We thank you for the courtesy to your early attention.
(16) We hope to receive your reply with the least possible delay.
(17) Kindly reply at your earliest convenience.
(18) Please send your reply by the earliest delivery.
(19) Please send your reply by messenger.
(20) Please reply immediately.
(21) Please favor us with your reply as early as possible.
(22) Please write to us by tonight's mail, without fail.
(23) May we remind you that we are awaiting your early reply?
(24) May we request the favor of your early reply?
(25) A prompt reply would help us greatly.
(26) A prompt reply will greatly oblige us.
(27) Your prompt reply would be greatly appreciated.
(28) Your prompt attention to this matter would be greatly esteemed.
(29) We look forward to receiving your early reply.
(30) As the matter is urgent, an early reply will reply.
(31) We reply on receiving your reply by return of post.
(32) We request you to accept our warmest thanks for the anticipated favor.
(33) We thank you in advance for the anticipated favor.
盼望以傳真回覆
(1) We await your reply by fax.
(2) Please fax reply to fax this morning.
(3) We are anxiously awaiting your reply by fax.
(4) Please arrange for your fax reply, or long distance call, to reach us before noon Monday.

(5) Fax reply immediately.
(6) Please acknowledge by fax the receipt of these instructions.
(7) Please do not fail to fax your reply immediately on receipt of this letter.
(8) Please fax your decision without delay as we have offers waiting.
(9) Oblige us by replying by fax before noon tomorrow, as we have another offer.
(10) Inform us by fax of your lowest quotations.
(11) Fax in time for us to write you in reply by 7 pm mail.
(12) Fax me from Osaka before noon stating your telephone number.
(13) Kindly reply me by wire.
 承蒙貴公司重視, 感謝之至
(1) Please accept our thanks for your usual kind attention.
(2) Please accept our thanks for the trouble you have taken.
(3) We are obliged to you for your kind attention in this matter.
(4) We are greatly obliged for your trial order just received.
(5) We wish to assure you of your appreciation of your courtesy in this matter.
(6) We thank you for your order just received.
(7) We thank you for the special care you have given to the matter.
(8) We tender you our sincere thanks for your generous treatment of us in this affair.

(9) Allow us to thank you for the kindness extended to us.
(10) We are very sensible of your friendly services on our behalf,for which please accept our sincere thanks.
 回函遲誤, 請見諒
(1) Please excuse my late reply to your very friendly letter of March 1.
(2) I hope you will forgive me for not having written you for so long.
(3) I hope you will excuse me for not having replied to you until today.
(4) I humbly apologize to you for my delay in answering your kind letter of May 5.

(5) I have to (must) apologize you for not answering your letter in time.
我們將隨時為你服務
(1) We assure you of our best services at all times.
(2) We shall spare no efforts in endeavoring to be of service to you.
(3) We shall be pleased to be of service to you at all times.
為貴公司帶來不便,特此致歉,並請原諒
(1) We hope you will pardon us for troubling you.
(2) We regret the trouble we are causing you.
(3) I regret the trouble it caused you.
(4) We trust you will excuse us for this inconvenience.
(5) We wish to crave your kind forbearance for this trouble.
(6) We solicit your forbearance for such an annoyance.
(7) Kindly excuse me for troubling you in this matter.
對此錯誤, 謹致歉意, 務請原諒
(1) Please excuse this clerical error.
(2) We tender you our apology for the inconvenience this error may have caused you.

(3) We request you to accept our regret for the error of our clerk.
(4) We greatly regret that we have caused you such an inconvenience.
(5) We wish to express our regret for the annoyance this mistake has caused you.
(6) We frankly admit we were at fault and we are anxious to repair the consequences.

懇請貴公司支援惠顧
(1) We solicit a continuance of your valued favors.
(2) We solicit a continuance of your confidence and support.
(3) We hope we may receive your further favors.
(4) We hope to receive a continuance of your kind patronage.
(5) We request you to favors us with a continuance of your kind support.
(6) We solicit a continuance of your kind patronage.
若有機會本公司也願提供類似服務
(1) It would give us great pleasure to render you a similar service should an opportunity occur.

(2) We wish to reciprocate the goodwill.
(3) We shall on a similar occasion be pleased to reciprocate.
(4) We hope to be able to reciprocate your good offices on a similar occasion.
(5) We are always ready to render you such of similar services.
(6) We shall at all times be willing to reciprocate such of similar favors.
(7) We shall be happy to have an opportunity of reciprocating to you on a similar occasion.

1. Initiate a meeting 發起會議

I would like to hold a meeting this afternoon about our development planning for project A.

今天下午我將舉行一個會議，就A項目的發展計劃開會討論一下。

I suggest we have a call tonight at 9:30pm (GMT +8) with Brown. Please let me know if the time is okay for you and Ben.

我建議我們今晚九點半和Brown小聚一下，你和Ben有沒有空?

We'd like to have the meeting on Thu Oct 30. Same time.

十月三十號(周四),老時間,開會。

Let's make a meeting next Monday at 5:30 PM SLC time.

下周一鹽湖城時區下午五點半開會。

I want to have a teleconference with you regarding issues about report development and the XX project.

我想跟你開一個電話會議，討論下報告進展和XXX項目的情況。

2. Seeking for more information/feedbacks/suggestions 諮詢資訊/反饋/建議

Shall you have any problem accessing the folders, please let me know.

如果存取檔案有任何問題請和我聯絡。

Thank you and look forward to having your opinion on the estimation and schedule.

謝謝你,希望能聽到更多你對評估和規劃您的一天的建議。

Look forward to your feedbacks and suggestions soon.

期待您的反饋建議!

What is your opinion on the schedule and next steps we proposed?

你對計劃方面有什麼想法?下一步我們應該怎麼做?

What do you think about this?

這個你怎麼想?

Feel free to give your comments.

請隨意提出您的建議。

If you have any questions, please do not hesitate to let me know.

有任何問題,歡迎和我們聯絡。

If you have any questions, please feel free to contact me.

有任何問題,歡迎和我們聯絡。

Please contact me if you have any questions.

有任何問題,歡迎和我們聯絡。

Your comments and suggestions are welcome!

歡迎您的評論和建議!

Please let me know what you think?

歡迎您的評論和建議!

Do you have any idea about this?

對於這個您有什麼建議嗎?

It would be nice if you could provide a bit more information on the user's behavior.

您若是能夠就使用者行為方面提供更多的資訊就太感激了!

At your convenience, I would really appreciate you looking into this case/matter/issue.

如果可以,我希望你能負責這件事情。

3. Give feedback 意見反饋

Please see comments below.

請看下面的評論。

My answers are in blue below.

我的回答已標藍。

I have added some comments to the document for your reference.

我就文檔添加了一些備忘,僅供參考。

4. Attachment 附件
I enclose the evaluation report for your reference.

我附加了評估報告供您閱讀。

Attached please find today's meeting notes.

今天的會議記錄在附件裡。

Attachment is the design document, please review.

設計文檔在附件裡,請評閱。

For other known issues related to individual features, please see attached release notes.

其他個人特徵方面的資訊請見附件。

5. Point listing 列表
Today we would like to finish following tasks by the end of day:1…….2…….

今天我們要完成的任務:1…….2…….

Some known issues in this release:1…….2…….

聲明中涉及的一些問題:1…….2…….

Our team here reviewed the newest SCM policy and has following concerns:1…….2…….

我們閱讀了最新的供應鏈管理政策,做出如下考慮:1…….2…….

Here are some more questions/issues for your team:1…….2…….

以下是對你們團隊的一些問題:1…….2…….

The current status is as following: 1……2……

目前資料如下: 1……2……

Some items need your attention:1…….2…….

以下方面需提請注意:1…….2…….

6. Raise question 提出問題
I have some questions about the report XX-XXX

我對XX-XXX報告有一些疑問。

For the assignment ABC, I have the following questions:…

就ABC協議,我有以下幾個問題:……

7. Proposal 提議

For the next step of platform implementation, I am proposing…

關於平台啟動的下一步計劃,我有一個提議……

I suggest we can have a weekly project meeting over the phone call in the near future.

我建議我們就一周項目開一個電話會議。

Achievo team suggest to adopt option A to solve outstanding issue……

Achievo團隊建議應對突出問題採用A辦法。

8. Thanks note 感謝函

Thank you so much for the cooperation感謝你的合作!

I really appreciate the effort you all made for this sudden and tight project.

對如此緊急的項目您做出的努力我表示十分感謝。

Thanks for your attention!

謝謝關心!

Your kind assistance on this are very much appreciated.

我們對您的協助表示感謝。

Really appreciate your help!

非常感謝您的協助!

9. Apology 道歉

I sincerely apologize for this misunderstanding!

對造成的誤解我真誠道歉!

I apologize for the late asking but we want to make sure the correctness of our implementation ASAP.

很抱歉現在才進行詢問,但是我們需要儘快核實執行資訊。

英文縮寫及解釋（用於MSN或Office Communicator，非正式用語）

 
AAMOF
as a matter of fact
實際上

AFAIK
as far as I know
據我所知

AKA
also know as
亦稱

ASAP
as soon as possible
儘快

BBL
be back later
等一下回來

B/C
because
因為

BITMT
but in the meantime
但是與此同時

BOT
back on topic
回到主題上來

BRB
be right back
馬上回來

BTW
by the way
順便說一句

BSY
be seeing you
再見

CWOT
complete waste of time
完全是浪費時間

EOD
end of discussion
結束爭論

EOT
end of transmission
通話結束

FAI
frequently argued issue
經常討論的問題

FAQ
frequently ask question
常見問題

FITB
fill in the blank
特彆強調

F2F/FTF
face to face
面對面

FTTT
from time to time
有時

FOS
freedom of speech
言論自由

FUA
frequently used acronyms
經常用的縮寫詞

FWIW
for what it抯 worth
不論真偽

FYI
for your information
為你提供資訊

HHOK
ha ha,only kidding
哈哈，只不過開個玩笑

HHOJ
ha ha only joking
哈哈，只不過開個玩笑

IAC
in any case
總之

IAE
in any event
無論如何

IC
I see
我明白了

ICQ
I seek you
我尋找你

ILY
I love you
我愛你

IMO
In my opinion
按我的意見

IMHO
in my humble opinion
依我拙見

IOW
in other way
換句話說

JIC
just in case
以防萬一

LOL
laughing out loud
放聲大笑

NC
no response necessary
無需回覆

OIC
oh, I see
哦，我明白了

OTOH
on the other hand
另一方面

PLS
please
請

RTM
read the manual
閱讀手冊吧

SYSOP
system operator
系統操作員

THX
thanks
多謝

TFS
thanks for sharing
多謝你與我分享

TIA
thanks in advance
事先表示感謝

TMK
to my knowledge
盡我所能

TTBOMK
To The Best Of My Knowledge
盡我所知

WB
welcome back
歡迎你回來

WIIWD
what it is we do
這正是我們要做的

WYSIWYG
what you see is what you get
所見即所得 (WYSIWYG)

WRT
with respect to
很榮幸

BRB
be right back
馬上就回來

PMFJI
pardon me for jumping in
請原諒我突然加入你們的談話