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Business System-call center Secondary Development (completed) and call center Secondary DevelopmentI. batch sieve number: 1. input: case No. Output: All phone numbers in this batch (not in valid status) are screened in batches, and numbers in unknown status are marked as val
in the era of shortage economy, production is sales, as long as the production of products, whether good or bad, can always be sold out, later in the era of homogeneous competition, lower prices and increase the function will bring significant sales increase, so we see constant price war and functional innovation. In these two stages, the enterprise is not too concerned about the customer's needs and experience in nature, only need to mass production
progress, the shortage of young labor force, the cost pressure of the call center personnel, the user's ability to use the Internet, a number of factors overlap will cause most of the mature Customer service center, call center n
or for the backstage audit administrator is very simple, easy to start. Lightweight • Efficient: Because SRCMS (light response) based on popular open source framework –thinkphp Framework development, using MVC architecture, good compatibility, in most cases only need to simple front-end file configuration, access to the Enterprise Unified login module can be online, and this only takes a few hours time, Greatly reduce the assumption of the
There are market statistics showing that today, the domestic call center market has more than 300,000 of the seats, perhaps you do not understand the number, but I believe you will agree: Call center has been everywhere, and related to all aspects of my life, such as 10086,
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Mainly want to analyze the current number of Internet companies as the basis for e-commerce to carry out some of the problems and challenges, as well as the current Division I in the network design for your reference and guidance, welcome you greatly criticized.1. Data Center Network Design thinking: The biggest feature of Internet enterprises is the public network, intranet like two parallel lines, the mid
The Programmable switch, also known as PBX (private branch exchange), is the main channel and bridge between the call center and the outside world.Programmable switchProvides external interface with the local telephone Relay (generally E1 digital relay), and internal interface with the agent representing the phone and automatic voice response device. Programmable switchIt has been widely used in tradition
the 1th, click on the "Quantity of raw materials purchased in the ratio" of an area on the ring, will pop up this area of the source of the various supplier names, supply and other specific information.Click on the "raw material purchase amount of the same period than" and "the purchase of raw materials in the same time ratio" bar chart on a region, the effect of the above two points, here no longer repeat;Raw Material price trendEach supplier price chart comparative analysis, showing the curre
Recently, saw the news, said is the enterprise public number to upgrade to the enterprise. At that time did not care, but later found that the enterprise public interface to send a notification message program can not send out the message. This article will share with you the enter
on servers. The main reason is that traditional servers are a shared host, therefore, different users have different permissions, which leads to security risks. When server hosting occurs, the server is in the use status of an independent host, therefore, you can set permissions by yourself. Therefore, its security performance is guaranteed, which is conducive to more work. network access (ipbnet Inc .) is China's leading IDC hosting service provider. Its main services include host hosting, Ca
servers. The main reason is that traditional servers are a shared host, therefore, different users have different permissions, which leads to security risks. When server hosting occurs, the server is in the use status of an independent host, therefore, you can set permissions by yourself. Therefore, its security performance is guaranteed, which is conducive to more work. Network (ipbnet Inc .) is China's leading IDC hosting service provider. Its main services include host hosting, Cabinet lea
full play to the value-added ability of data and strengthening competitiveness. Therefore, to design a complete data management solution, you must first design a complete online data storage solution. With the development of storage technology, there are three trends in storage: independence, centralization, and network. The SCSI technology achieves storage independence, making the storage independent from the host system and becoming an independent device. The emergence of the Fiber Channel T
. Examples of these standards include: The Common Communication Language (XML). Public message exchange Format (SOAP). Generic Service specification Format (WEB Services Description Language, or WSDL). Common service Lookup methods (Unified description, development, and integration, i.e. UDDI). Examples of technology development include: Further refine the Enterprise service Bus (ESB) idea to be able to handle different protocols for service pro
The current business is transforming from "product-centric" to "user-centric". Many enterprises regard CRM as a key factor for enterprise success, as the most direct channel that affects users, call centers play a vital role. Using data mining technology, we can improve the efficiency of enterprise call centers while i
Tags: blog HTTP Io for SP file data 2014 on Call Center)Example: company service system, 10086,110Related Technologies: CTI computer telecommunication Integration)Abbreviation of expansion technology: Office Automation OA and Customer Relationship Management CRMManagement), Information Management System (MIS), enterprise resource planning (ERP)Resources Planning
Entboost,version 2014.180 Linux version number is announced, mainly add enterprise IM application integration function, good Android SDK function and some bug fixes;7/1 (Tomorrow) Release the Windows version number, please pay attention!Entboost is a cross-platform, cross-application of real-time communication platform, Embu Network is committed to helping develo
After the tireless efforts of all members of the Embu team, according to the original plan, the second open source version number, Embu Enterprise Interconnect im,entboost 0.2.0 (R174beta), was released today (May 14), and the main features support text, emoticons, pictures, file sharing, Voice video, Cloud disk, group, offline messages and other functions; free open Embu 900 online customer service system,
than duplicated. This is conducive to improving work efficiency. From the backup point of view, it is necessary to cultivate the independent processing capability of the distribution center when the core is down, and the collection of distributed data can be used as the core backup, which is the true disaster recovery. Of course, such a call center requires str
At present, the domestic use of open source system development call center mostly uses asterisk system. Asterisk entered earlier, the relevant information and open source code, communication technology personnel use the document can be set up a simple call center. With the development of the FreeSWITCH system by aster
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