itil cmdb

HP, IBM, BMC, CA, Peregrine and so on, summarizes the best practice experience of IT services and forms a process-based approach to standardize IT service levels. The goal of ITIL is to identify the programs that are really needed for it customers, which are necessary to deliver high-quality, best-fit services, at an acceptable cost. What needs to be managed in IT infrastructure. There are hardware, software, programs, documents, people.

650) this.width=650; "src=" http://s1.51cto.com/wyfs02/M02/89/DB/wKioL1ggE2ny9XGUAADzBOnP6ko566.jpg "style=" height : auto;vertical-align:middle;border:0px; "title=" 0.jpg "alt=" Wkiol1gge2ny9xguaadzbonp6ko566.jpg "/>As the core of IT management, CMDB has gradually become a hotspot in the implementation of system management projects. In many cases, the deep application of ITIL has been challenged due to the

Install the open-source ITIL portal iTOP On Debian 7 As an ITSM tool that fully supports ITIL processes, iTop has powerful ITSM functions. It is open-source, free, and easy to use. ITop (IT Operation Portal) is an open-source web application used for daily operations in the IT environment. It is based on ITIL best practices and does not stick to any specific proc

I. ITIL Overview Speaking of ITSM, we have to start with enterprise informatization. In the process of enterprise informatization, a large number of related hardware and software facilities are required. We call this an IT infrastructure. With the rapid informatization of enterprises, the IT infrastructure is becoming increasingly large and increasingly difficult to manage and maintain. In a slightly larger company, especially an information technolog

addition, there are configuration management, change management and other processes, also belong to the control of enterprise IT system normative issues. Configuration management enables you to plan for breadth and depth of enterprise IT management through real-time tuning updates in the CMDB (Configuration management database) to better conform to ITIL's process-based management model. Change management focuses on how to control the risks of changes

The Enterprise Data center needs to improve operation and maintenance status, improve operation and maintenance level, better for business services, ITIL is certainly not the second choice, because ITIL is the best practice in operation and maintenance. But ITIL just tells you how to improve the operation and maintenance capabilities, but did not tell you how to

ITIL and its implementation steps Four Wood Before discussing ITIL (Information Technology Infrastructure Library), let's listen to a little story first. In the evening of Friday, an ISP technical Support Center operator constantly received inquiries from different customers: Some customers did not receive e-mail, some received messages to others, and others were unable to send any messages. In short, every

ITIL It is not omnipotent, and he has many things that cannot be done. ITIL is just a process framework, so when you use ITIL, you will often fall into various situations ...... ITIL What can't be done First, we must clarify that ITIL is not a method, but a general frame

Today, enterprises are making larger and larger investments in increasingly complex IT infrastructure and application services. Data shows that the average IT spending of Fortune 500 has reached 0.3 billion million USD.To clearly understand the value of IT investment, enterprises should consider improving the maturity of service management processes. This is of great significance to the management and control of the IT infrastructure. After the service and support processes are improved, their o

This articleArticleWe will introduce the management methods and specific applications of the ITIL foundation with examples. Currently, the ITIL Foundation has two major versions: vesion 2 and vesion 3. I personally think that the two are not a replacement of the relationship, but different management methods of different enterprises at different stages of development. I. Brief IntroductionITILITIL, full n

1. What is ITIL? ITIL (IT Infrastructure Library) aims to provide IT service management guidance for enterprises based on the best experience. It is released by the British Ministry of Commerce OGC and widely used in the industry.Has become a de facto standard for IT service management. ITIL is the application of management science in IT infrastructure and is wri

ordinary ops people recognize their value, thus establishing the use of CMDB habits and intentions. Broad-pass software based on many years of operation and maintenance practice, will be introduced to the CMDB as the core of agile operation and maintenance of good text, please look forward to ~ ~Author profile: Shingi, specializing in IT operations and maintenance services management, has been in the Minis

ordinary ops people recognize their value, thus establishing the use of CMDB habits and intentions. Broad-pass software based on many years of operation and maintenance practice, will be introduced to the CMDB as the core of agile operation and maintenance of good text, please look forward to ~ ~Author profile: Shingi, specializing in IT operations and maintenance services management, has been in the Minis

skills of employees in the department ." It is imperative. Otherwise, problems may occur in the information system and internal departments ." Lao Zhang heard that ITIL and ITSM are effective tools to help it departments standardize internal management and improve operation and service levels. However, he also heard that such projects belong to the "icing on the cake" type, and are still trying in major industries such as banking and telecommunicatio

ITIL: Full name: (Information Technology Infrastructure Library ). What is it? It is a methodology and best practice for improving IT services, helping it service providers provide high-quality services that meet requirements at appropriate costs. But in fact, this methodology is not only used for IT services, but can be used for reference by other service providers. I. Core and essence of itil. The core

PreviousArticleThis article mainly introduces"Based onITILSystemItDepartment Construction", The following is a few examples to illustrate the effect after ITIL implementation. ●Based onITILSystemItProject Management The launch of any project will start the project O M process, which is more important than any of the project management processes, because this is the final outcome of the "result-oriented" management philosophy. Here I would like

Tags: result firewall a base sub Ops development interface Res GenItil:information Technology Infrastructure Library Information Technology infrastructure libraries, primarily for IT Service Management (ITSM). ITIL provides an objective, rigorous, quantifiable standard and specification for IT service management practices in the enterprise. CMDB (Configuration Management database) Stores and manages the var

1. ITIL (it Infrastructure library) is a set of IT service Management standards Library developed by CCTA (British National Computer and telecommunications) in the late 1980s, which summarizes the best practices in IT management in various UK industries into specifications, Designed to improve the utilization of IT resources and quality of service. Has now become the industry's common standard of fact.ITSM is called \ "IT Service management," a high-q

core of agile operation and maintenance of good text, please look forward to ~ ~Introduction: Shingi, specializing in IT operations and maintenance services management, has been in the Ministry of Information Technology department for more than more than 10 years, committed to the operation and maintenance of service management system construction, implementation and landing, proficient in ITIL, ISO20000 Management, currently serving gifted cloud sof

CMDB Management System for the National Day holiday (I), cmdb for the National Day holiday Server The views code is transferred to plugins/_ init __to create a plug-in management PluginManager class. Disk information plug-in pluggable Add, delete, and update operations Verification: Nic information plug-in pluggable Add, delete, and update operations Verification: Pl