manageengine knowledge base

and mode of customer's access to service information have undergone profound changes, the channel of customer service and media form are not traditional form, customer service, call center is standing on the threshold of change.As Customer service center, call center "brain" knowledge base, need to respond to external environment and customer needs change, to better meet customer needs, so as to truly enha

With the development and changes of Enterprise Informatization and the rapid growth of knowledge-based employees, enterprise knowledge management has become a step that cannot be ignored in the development strategy, however, the construction of the enterprise knowledge system is not smooth sailing, but there are many obstacles on the contrary. How to smoothly bre

Recently, my team has been discussing the impact of web on the upgrade and transformation of enterprise networks. More people are talking about the personalized experience that web brings to users, reflecting "my homepage as my master ". However, I would like to add that Web2.0 not only brings about the improvement of user experience, but also makes the Internet decentralized. Everyone can be the source of information, it is very easy for anyone to express their opinions ". The idea of Web2.0 ca

Many of the same questions that have been asked in the course of a previous tour are how to effectively remember the experiences and methods that are commonly found in working or in books or interacting with netizens. Said often in the work met some problems déjà vu, but can not think of the previous solution, is very distressed. In fact, this is everyone will encounter, not a personal problem. Especially for our network management of this industry, involved in a very wide range of

Knowledge Base A knowledge base is a named "repository" that stores structured knowledge ". The knowledge base is like the file directory on the hard disk, but the

ZT from: http://blog.csdn.net/haskio/archive/2007/04/27/1586742.aspx In the face of increasingly complex IT applications and a variety of it needs, how to provide high-quality it O M support has become the core concern of many enterprises. As an international management specification and methodology based on the ITIL (IT Infrastructure Library) standard, IT service management (ITSM) improves the efficiency of information services for enterprises, it provides effective help for high-quality serv

Newlife. xcode uses generic base classes in a large number of places, which were previously confusing and understandable. I have compiled a document before the Spring Festival, summarized the knowledge of generic base classes, and shared it with others. Most of the content in this article is excerpted from the introduction of xcode and the following two articles,

virtual base class's constructor. (4) The most derived class refers to the class that is specified when an object is created in the inheritance structure. (5) The member initialization list of a constructor for a derived class must list the call to the virtual base class constructor, or, if not listed, the default constructor that uses the virtual base class. (6

Today, the team lead briefly talked about the development of OA. In the evening, the CMM hands-on course is used to analyze the requirements ~~~~~In OA, we made some changes to the log-Knowledge Base-QA system, and then changed other unreasonable aspects of the system, such as verification.Now let me briefly explain my understanding of the functions of the log-Knowledge