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Install CCA for CRM 2011.

Customer Care accelerator (CCA) is a call center of Microsoft. It can be perfectly integrated with CRM. Here I will introduce you to how to install CCA for Microsoft Dynamics CRM 2011. 1. First, you can download the installation package from Microsoft marketplace and decompress the package. You will get the following view: 2. CCA is developed using the uii framework, so we need to install the uii framework

Several methods for creating CRM graphical reports

The Application of integrating graphical reports into CRM is common and is also of interest to everyone. I summarized some of the methods used in the project: Windows SharePoint service (WSS 3.0) + Office Web Part In WSS 2.0, there is a free webpart: Office 2003 add-in: Web parts and components, but 3.0 cannot be directly installed (you can install it manually ), this webpart is easy to use, but not flexible. And if you want to see the graphical r

MIS, FMIS, ERP, MRP, CRM, SCM, EAM, HR, OA ........................

management. 4. MRP: material requirements planningMaterial demand plan ERP controls parts and materials through MRP, so MRP is the core module of ERP system.The preparation of the production plan and the main production plan solves the problem of the enterprise's production. The material list shows the structure of the product. The process route shows how the product is produced; what does inventory management point out when such products are produced? What else is missing? What else must we

Microsoft Dynamics CRM 4.0 package plug-ins with multiple DLL files into one DLL for deployment

In plug-in development of Microsoft Dynamics CRM 4.0, third-party DLL is often referenced. If it is deployed on a disk, it will not have a great impact. If it is deployed on a database, the plug-in cannot run because it references a third-party DLL. In my opinion, the plug-in deployment tool only serializes the plug-in DLL to the database, but the third-party DLL is not in it. Is it impossible to deploy plug-ins that reference third-party class librar

Add a CRM report

Report navigation provides a dynamic and interactive report experience. By using various types of operations, reports allow users to navigate to detailed reports, Microsoft Dynamics CRM records, or other websites Dynamic drilling to Microsoft Dynamics CRMYou can drill the report to navigate to the Microsoft Dynamics CRM web form. To implement a drilling report, follow these steps: Add an image or value ite

Dynamics CRM 2015 New Feature (1): Product & amp; Product Family & amp; Bunch, dynamicscrm

Dynamics CRM 2015 New Feature (1): Product Product Family Bunch, dynamicscrm The product classification function in Dynamics CRM 2015 is quite interesting. It can also be said that the concept of product classification is redefined. In the new system, the concepts of Product Family and Product Bunch and relationship between Product and Product are proposed. Although the new system has added so many concep

A little summary of CRM inventory initialization

A few days ago , customers in the use of CRM Management inventory in the process of feedback on the inventory of the account of the bug ( let 's call it a bug). For example: in the month of the purchase order, the procurement of ten notebooks. Complete the product storage. Then the notebook Inventory account:Initial inventory quantity is 0, period inbound quantity is ten, final inventory quantity is 10The customer is in the process of use, the data of

Making a Dynamics CRM Online advanced report using FetchXML

Today to share an article about the production of reports, today we do not use SQL to do the report, we used FetchXML to do. This time our test environment is Dynamics CRM online and you should know that Dynamics CRM online can only deploy SSRS reports that are based on fetchxml production.Since the high-level report, it must have its selling point: here, the advanced means that our report can be defined th

CRM and several main aspects

CRM (Customer Relationship Management), that is, customer relationship management. This concept was initially proposed by Gartner Group and has recently become popular in enterprise e-commerce. The main meaning of CRM is to improve customer satisfaction and competitiveness through in-depth analysis of customer details, it mainly includes the following main aspects (7 P for short ): Customer Profile Analy

Techsun signed a contract with cov digital to improve the membership management level (implementing the micro-soft CRM solution)

Recently, techsun (tianzheng Computer Service Co., Ltd.) and cool mobile digital (Shenzhen cool mobile digital Co., Ltd.) signed a micro soft CRM implementation service cooperation agreement. Cov digital is Apple's largest authorized distributor in China. It has more than 100 authorized Apple stores in 28 cities and is the leader in the domestic trendy 3C product retail industry. Cov digital has a complete membership management system, and has built

JAVAEE--BOS logistics project 07: WebService entry, apache CXF entry, CXF-based CRM service, javaeecxf

JAVAEE--BOS logistics project 07: WebService entry, apache CXF entry, CXF-based CRM service, javaeecxf1Learning plan 1. Getting started With WebService N what is WebService N call the WebService on the network N concepts of SOAP and WSDL N release a simple WebService Service Based on JDK1.7 N use the JDK wsimport command to generate local code to call the WebService Service 2. apache CXF entry N CXF Overview N CXF entry case (server development) N CXF

Heartbeat the implementation of a highly available Web cluster for the V1 version of CRM

(multicast), Serial line communication propagation (serial cable)Two. Prerequisites for configuring HA Clusters:1, the time between nodes must be synchronized;It is recommended to use the NTP protocol;2, the nodes must communicate with each other through the host name;It is recommended to use the Hosts file;The name used in the communication must be consistent with the name shown in the "uname-n" command on the node;3, if it is 2 nodes, the need for arbitration equipment;4, the nodes between ea

Multiple local file inclusion vulnerabilities in vtiger CRM 'mermerportal. php'

Release date: 2013-08-01Updated on: Affected Systems:Vtiger CRM 5.3Vtiger CRM 5.2.1Vtiger CRM 5.2Vtiger CRM 5.1Description:--------------------------------------------------------------------------------Bugtraq id: 61560CVE (CAN) ID: CVE-2013-3212 Vtiger CRM is a free open

What are the differences and linkages between OA, CRM, and ERP?

We assume that you are a mechanical industry sales, everything from today you receive the company's Mail, go to Shanghai to attend the exhibition beganBecause go to the show all first you open OA landing fill out the travel application form sent to the supervisor for approvalFill in--approval--executive booking HotelAnd then you flew to Shanghai to take a bunch of business cards. You go back to the company to open the CRM login to enter the business c

Microsoft Dynamics CRM 4.0 Performance Optimization

When you run Microsoft Dynamics CRM 4.0, The asyncoperationbase table is greatly increased. If the table contains millions of records, the performance is slow. See: http://support.microsoft.com/kb/968520/ However, this operation will delete the data involved in the expected sales report, affecting the normal use of the report. Therefore, after testing, I made the following changes for your reference only. 1) Stop IIS on the

CRM-a powerful tool to explore the value of retail customers

In the Internet era, when the search cost is getting lower and lower, the massive amount of information on the network gives the customer the ability to distinguish and make decisions quickly-choose or give up a retail brand product in one second, or change to another retail brand in the next second. A slight brand deviation may lead to the loss of customers. In this regard, the brand should not be short-sighted about the customer's purchase behavior, purchase quantity, and payment amount toda

CRM software design evaluation points and collection evaluation points

System Architecture In this section, we will first verify the development platform of the tested products and the types of supported clients, so that the user's IT department can understand the technical basis of these products. At the same time, we will also examine the ability of the product to interact with the third-party management system, for example, whether the product can be imported and exported according to the data formats of various common customer information management applicati

Microsoft released mobile express for Microsoft Dynamics CRM 4.0.

Microsoft finally released the CRM application for this mobile phone.Program, Main features of mobile Express: Supports on-premise and IFD modes; Without offline databases, you can only browse CRM content online; (Incomplete) supports any html4.0-compatible mobile browsers, such as Windows Mobile, BlackBerry, opera, and Apple iPhone. Unfortunately, the Chinese version has not yet been released.

Microsoft Dynamics CRM System Architecture Overview

Microsoft Dynamics CRM Architecture Overview The following dimo-strates the Microsoft Dynamics CRMArchitecture. The platform is the heart of the Microsoft Dynamics CRM system. When you useThe Microsoft Dynamics crm sdk, you are building on top of this system.Microsoft Dynamics CRM platform supports smaller deployment

Use CRM to manage the quotation Process

Use CRM to manage the quotation Process Author: Aimee. Zheng 12:10:32 Keywords: CRM quotation Process Management Category: Management As we all know, from quotations to final orders need different stages in different countries this year. Such as preparation before quotation, price negotiation by the customer, modification based on

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