otrs

OTRS installation and configuration, OTRS installation ConfigurationZookeeper The OTRS name is abbreviated from the first letter of Open-sourceTicket Request System and is an Open-source defect tracking management System software. OTRS classifies service requests submitted by telephone, email, and other channels into d

 The name of OTRS comes from the acronym Open-sourceticket Request System , an open source defect tracking management system software. OTRS classifies incoming service requests such as telephone, mail, etc. into different queues, service levels, and service personnel to track and respond to customers through the OTRS system, which, in contrast to traditional pr

Tags: otrs DNS MX After installing the otrs system, the system prompts a DNS error when adding service personnel. You need to modify the DNS settings of the otrs host as follows: VI/etc/resolv. conf 650) This. width = 650; "src =" http://s3.51cto.com/wyfs02/M01/46/B6/wKioL1P0Ac2SjliBAANZBp_0Am0255.bmp "Title =" resolv.bmp "alt =" wkiol1p0ac2sjlibaanzbp_0am01_b

Tags: mysqldump error To back up the database command line:mysqldump-uroot-p***--database--skip-lock-tables--add-drop-table--flush-logs--default-character=utf8 OTRS > Otrs.sqlError occurs when:Errror:mysqldump:Couldn ' t execute ' show create TABLE ' article_attachment ': File './otrs/article_attachment. MYD ' not Found (errcode:13) (29) Verified that this is a problem with database permission

Tags: otrs3.3.9The local system is centos6.5. 1. Install the lamp Environment Yum-y install httpd PHP-mysql MySQL mysql-Server Perl-DBD-mysql PHP-PDO net-snmp-libs net-snmp-utils net-snmp-devel Ruby php-SNMP ruby-devel rrdtool-Ruby rrdtool-perl Service iptables stop // firewall must be disabled Setenforce 0 disable SELinux or the database cannot be modifiedEnable HTTP and MySQL services Service httpd start Service mysqld startChange Database Password Mysqladmin-uroot password '123'Test whether P

query. Default database: ' OTRS '. Query: ' INSERT into ticKet (TN, title, Create_time_unix, queue_id, ticket_lock_id, user_id, group_id, ticket_priority_id, ticket_state_id, ticket_answered, Escalation_start_time, timeout, valid_id, Create_time, create_by, Change_time, change_by) VALUES (' 2012061310001851 ', ' Your order ord201205a000016 is bounced back ', 1339585744,, 1, 1, 3, 4, 0, 1339585744, 0, 1, cu Rrent_timestamp, Current_timestamp, (+) ' sk

Quoted from: http://ssms.cs2c.com.cn/otrs/pc.pl?Action=PublicFAQZoom;ItemID=11741The main meaning of the article is:1. Page in/out action refers to reading the pages in a block device into memory or writing a page in memory to a block device is inch from This is inch is this is the out request.2. Pages in page In/out refer to disk sector, size 512 bytes instead of 4k size pages in virtual memoryinch in) Counter3. Pgpgin/pgpgout refers to the numb

source real-time Web log analysis and interactive view running at the terminal Piwik-Free and open source web analytics app Webalizer-f Fast and free Web server log file parser Work Order SystemWeb-based work order system Bugzilla-generic bug tracking and testing tools developed and used by the Mozilla project Cerb-a group-based mail management project based on commercial open source licensing Flyspray-Bug tracking system written using PHP MANTISBT-another Web-

Pgpgin|pgpgout|pswpin|pswpout Meaning and DifferenceQuoted from: http://ssms.cs2c.com.cn/otrs/pc.pl?Action=PublicFAQZoom;ItemID=11741The main meaning of the article is:1. Page in/out action refers to reading the pages in a block device into memory or writing a page in memory to a block deviceWhen the ever program or the data needs to being accessed and is the read in from the IT permanent location on disk, the is called a page I N Request. When the ev

tracking system OsTicket-Open source technical support ticket system Otrs-free and open source failure notification system software packages, companies, organizations, or other entities can use it to assign work orders based on queries and track further communication. Request Tracker-Work order tracking system written in Perl Thebuggenie-Open source work order system with very complete user rights assignment Trouble shootingTroub

When configuring OTRS, check the following information for inquiries.Errors that PYTHON-LDAP access to the ad domain are typically in the following format:{' info ': ' 80090308:ldaperr:dsid-0c090334, comment:acceptsecuritycontext error, data 525, vece ', ' desc ': ' Invalid Creden Tials '}Where the Code section means the following (these error codes are not language dependent):525-User not found52E-Incorrect Certificate530-not permitted to logon @ thi

command-line wrapper. mosh– Mobile Shell PARALLEL-SSH-Provides parallel versions of OpenSSH and related tools SSH Power Tool-execute commands and upload files to multiple servers simultaneously without using the pre-shared key StatisticsAnalysis software analog– the world's most popular log analysis tool Goaccess-Open source real-time Web log analysis and interactive view running at the terminal Piwik-Free and open source web analytics app Webalizer–f Fast

Learn to record Copy Code code as follows: #!/usr/bin/perl-w Use strict; The values of print ' @a @b @c @d are 1 2 3 ', ' \ n '; My @a = (1..3); Pop (@a); The value of print "\@a is the @a,pop to take off the rightmost value of the array \ n"; My @b = (1..3); Push (@b, ' 4 '); The value of print "\@b" adds a value to @b,push to the far right of the array. \ n "; My @c = (1..3); Shift@c; The value of print "\@c" is @c,shift to remove the leftmost value of the array. \ n "; M