zendesk and salesforce

such example, initially serving small and medium-sized companies, later serving the mid-market, and then converting to an Enterprise-grade recording system that meets customer NEEDS.however, These cases are still about Substitution. The factors that influence them to make decisions are the Same.In the next revolution in the SaaS industry, startups may change the buying process and use workflows to disrupt the recording System. The data collected from these uses will provide insights that were n

Salesforce.com started out as a cloud-ready sales Automation (Sale Force Automation, SFA) and CRM tool (Customer relationship Management, CRM), But after so many years of evolution, it has become a common platform to build any enterprise application. The name Salesforce is a legacy of history, although the Salesforce1 platform still offers SFA and CRM applications, but it is a fundamental platform for building modern enterprise systems.Prices and Feat

Web service can be created in Salesforce for external system calls, and the calling interface can be provided externally as soap or rest, followed by a detailed description of how to create a Web in soap Service and make a simple call with a asp.net program. 1): Create the following class in Salesforce "NOTE: If you want to make it a Web service, then class must be defined as global, with the specific met

2015-08-27 Zhang Xiaodong Oriental Cloud InsightClick on the link text above to quickly follow the "East Cloud Insights" public numberSalesforce.com 's appearance and interface are about to be greatly upgraded, and the new interface is a big change for the user's original usage habits. Salesforce Senior vice President Moxley introduction says: salesforce has designed a new user interface that we call " l

1. Download the WSDL file in the Salesforce platformOnce we have created the objects that we need to use in Salesforce, we want to read and write records to objects in other applications, the first thing we need is the permission of our Salesforce platform. Log in to your salesforce and download the WSDL file.In the to

How can we better use wordpress sites and CRM (Customer Management )? One of the best options is to use Salesforce, but the two did not have a better combination in the past. What is Salesforce? The world's leader in On-Demand CRM solutions offers unparalleled customer success rates. For more information, see Baidu encyclopedia http://baike.baidu.com/view/1455163.htm. This article will show you how to integ

In Salesforce, you can add workflow rule to perform specific actions, such as saying that when a field of object changes, the other field is modified according to the value of the change, and the function of trigger is very similar. However, trigger needs to encode the logic needed to complete the code, while the Acton specified by workflow rule is more out-of-box-biased. What if you create a workflow rule? Please see the following simple procedure

AUTOML is the rapid construction of AI models through automated machine learning, which simplifies the machine learning process and makes it easier for more people to use AI technology. Recently, software industry giant Salesforce Open source of its automl library Transmogrifai. Shubha Nabar, senior director of data science at Salesforce Einstein, wrote about the AUTOML library, including workflow and desig

In Thursday, Salesforce called on EU regulators to conduct a full investigation into Microsoft's deal to buy LinkedIn for $26 billion, foreign media reported. Microsoft is expected to seek EU antitrust approvals for the deal in the next few weeks. It's the biggest deal in Microsoft's history.650) this.width=650; "alt=" mutual pinch, salesforce calls on the EU to investigate Microsoft's acquisition of the Li

I haven't been in the garden for a long time. One is busy with work, but some trivial matters in my life make me unable to "idle". Recently I have just finished some projects, and I have been idle for some time, when I visited the garden, I suddenly had the urge to write a blog. I have been working for four years since I was just working. I have been working on development and system integration based on the salesforce platform. There have been some "

Streaming API Reference Links:Https://trailhead.salesforce.com/en/modules/api_basics/units/api_basics_streamingHttps://resources.docs.salesforce.com/210/latest/en-us/sfdc/pdf/api_streaming.pdfBackground: At work we may have such a requirement: Some data is important, real-time monitoring is needed for changes, or some data is integrated in other platforms. If there is a change, do not refresh the page or do other trigger and other operations can receive the relevant changes to the push notificat

Salesforce learning-reaching apex; Learning Goals:1. Describe the key features of Apex program language;2. Save an Apex class and use another apex class to invoke its method;3, use developer console check debug log;Start learning Apex:Apex is a programming language that uses class Java syntax and uses a database-like stored procedure, Apex allows developers to add business logic to system events, such as clicking buttons, updating related records, and

Tags: field HTTPS NIS logical counter Loader user Reference profileIf you want to quickly empty the table in MySQL, you can use the truncate command.Truncate is able to quickly and easily erase data without any differences. The syntax for using truncate in MySQL isTRUNCATE table [table Name]; The Truncate feature is also available in Salesforce. However, just providing a button does not provide any code and the way the API calls truncate.So the right

In Thursday, Salesforce called on EU regulators to conduct a full investigation into Microsoft's deal to buy LinkedIn for $26 billion, foreign media reported. Microsoft is expected to seek EU antitrust approvals for the deal in the next few weeks. It's the biggest deal in Microsoft's history.650) this.width=650; "alt=" mutual pinch, salesforce calls on the EU to investigate Microsoft's acquisition of the Li

When a new version of the Salesforce package is generated, it is often necessary to check which new components will be introduced into the packages, This in the case of a number of components will be a little dazzling, in order to facilitate, I want to use JS to the package has been introduced to filter out, so there is the following JS fragment, recorded, easy to use in the future! 1. First, first, the introduction of jquery, because the pure JS

There is a need to provide a WSDL file for the external service (salesforce only supports uploading from the local area), and the WSDL file provided has the following two requirements: 1): WSDL file can only have one binding,salesforce is not supported by multiple binding 2): WSDL file contains all schema information, Salesforce is not supported by import of ex

Learning salesforce for one months, the document also read a lot, but most of them did not delve into. Salesforce abroad a lot of documents, the previous Java Baidu can be a lot of solutions, now do Salesforce is to improve the ability of many Google search. Google a lot of things in China are to shield off, general search not what things, suggest Google browser

A problem has recently been encountered in an integration project project: When you integrate in. Net with the latest version of Enterprise wsdl (API 32.0), class errors are initialized when you initialize Sforceservice. This is the Salesforce in the new version of the soap API bug, in the previous version does not have this problem, you need attention.The specific error message is as follows:Message:sync error,system.typeinitializationexception:the t

Use attachment to upload files: The uploaded content is stored in the attachment object of SF. Use the The uploaded content is stored in the Document Object of SF. Use the library in the content app in SF to store the content file: The uploaded files will be stored in the contentworkspace object (Library) and contentversion object (content) for specific file content (including binary files, etc. However, it requires a contententid .). Contentdocument object, which c

A recent company project to invoke Salesforce's CRM system API, some of the problems encountered in the recordOne: Add a Web Service reference1.11.21.3: Copy Address bar address1.4 Paste the copied address contents into the URL input boxSecond: Compile the project, click Start Run2.1: Direct Error2.1: All blame we too believe Microsoft, vs also have bug, later in a foreigner blog to see similar situation, F12 into the generated SforceService.cs press ctrl+f find all ListviewrecordcolumnListviewr