The book being read
12 essential skills for software release TS
Dave hendricksen
ISBN 978-0-321-71729-0
This book assumes that you already have the requisite technical skills to become an impact ect; as such, it does not focus on these types of skills. instead, this book focuses on 12 essential soft skills that are critical to the daily activities of being an impact ect. these are the skills that are typically the most challenging for people with technology backgrounds.
The 12 skills in this book are organized into three groups: relationship skills, personal skills, and business skills. these classifications are based on the notion of relative priority; that is, if you don't have relationship skills, the other two areas don't matter. you are not likely to be promoted to the position of role ect or to stay in the role of role ECT for long if you do not relate to people and varous parts of your organization well. similarly, if you don't have the necessary personal skills, business skills will not be deemed as important. in the end, all of these areas are important, but from a prioritization perspective, if you don't have the foundation skills of relationships mastered first, working on business skills will not have the impact that you are likely looking.