678 Solution for Win8 Broadband connection

In the process of Internet access we will inevitably encounter the problem of network broadband failure, like a small series today in the process of Internet access to the interruption of broadband connectivity, and the problem of error 678, understand the system users know that when the broadband error, there will be an error code, and we encountered here is 678 of the code, What is the reason for the 678 of broadband connections? What do we need to solve? Here is a small series for you to provide the solution!

Operation Steps

Step One: Check the modem signal is normal, abnormal restart modem. If normal see step two.

Step two: Ask the user whether there is a firewall or 3721 Internet assistants and other software, if it is recommended that the user exit.

(1) Firewall and 3721 Internet Assistant after testing: If the failure to solve, the cause of the failure of the "User software problems";

(2) If the fault still exists, then go to the next step to continue processing;

Step three: Instruct the user to check the NIC status and unplug the network cable:

(1) If the failure to solve, then fill in: The cause of the failure of the "PC hardware Problem";

(2) If the fault still exists, then go to the next step to continue processing;

Step four: When the conditions are available (the user has dial-up software, installation CD-ROM (Win98 to be equipped with the network card driver disk) to recommend the user to remove the dial-up software and, then reinstall the network adapter driver installed dial-up software:

(1) If the problem is resolved, fill in: The symptom is "dial-up connection timeout", the reason for the fault is "PC hardware Problem";

(2) If the failure persists, enter step five to continue processing;

Step five: To determine whether the modem back phone line is available, the separator connection is correct:

(1) Modem after the phone can not be used, while the other telephone billing number may be used, it is recommended to replace the telephone line, the reason for the failure of the "User indoor line Failure";

(2) If the user's home billing number of all the phone can not be used, please call Customer service telephone 10000 telecom (10060 Netcom/10050 railcom) to carry out obstacles to the declaration.

Step Six: The above treatment is invalid or the user can not do a simple operation, please call Customer service telephone 10000 telecom (10060 Netcom/10050 railcom) to carry out the obstruction declaration.

The above is the Win8 broadband connection Error 678 processing steps, encountered similar problems you can also first check the problem in which link, if you can not solve the broadband customer service please professional maintenance personnel to help deal with.