Application of LinkRunner link tester in USAF

At Schriever Air Force Base in Colorado, Harris Technical Service is responsible for helping users solve network connectivity faults. They need to answer 10 to 15 calls each day to solve connectivity faults. Mr. Arthur Cooper, LAN technology director, said: "There is no other effective way to test whether the socket works normally before we start using link runner link of fluke networks. We can only PING the gateway, machine, or other machines. Using this method, we cannot obtain accurate diagnostic results. Then we begin to replace the NIC, which may or may not solve the problem, and this is a very time-consuming task. Our department has only one network tester, but it is not available to 20 people. Now with LinkRunner link, we can solve the problem that took two to three hours to solve within two to three minutes. Let's forget it. After using it for more than a month, it saves us hundreds of hours, which is a very real-time return for our investment."

Art Cooper, as a leader in the Harris Technology Service Company's military contract, is working to inspect and install networks for the Schriever Air Force Base. There are about 4000 users and 50 servers in several buildings. Cooper finds it very difficult to complete troubleshooting before using the link runner link of fluke network. This is indeed true. As Cooper said, network professionals often find that, after a laborious inspection, the network actually has no problems at all, but they are being distracted.

Cooper said: "assume we have received 50 phone calls about common connectivity failures in the LAN within one week. Among the 50 calls, 35 were caused by user errors, the other 15 are true connectivity faults. But our IT staff must go out and PING each device to check the problem ."

Using LinkRunner Link communication can quickly Verify connectivity problems and everything changes, Cooper said: "In a few seconds, you can know whether the socket works properly, you can even sit there to troubleshoot connectivity issues." The LinkRunner chain saves time for the U.S. Air Force IT department to eliminate speculation.