Be management experience--mom egg, Lao Zi live so much, still subcontracting!

Department, only I and another colleague to do development, so the task of development is not I am she (yes, it is her). Then because the company is not a professional software company, the boss is not a professional software management personnel, but often in the non-professional user role Jiangshan. So, you know, developers often complain about customer needs change, now change the demand is my leader, I do!

In the eyes of the leader, the need and design of a project is very important (I admit it is important), then he thinks that development is very simple, very worthless, and can even be thrown to the Indians to do (the Indians do outsourcing is very professional?) ）。 Thus, a project Fengfenghuohuo, do the demand, and then to a prototype design, outline design, and then after a period of time to push again, finally toss a long, finally said OK, can do. Then, the next day (I exaggerated some) came to ask you, that xxx how to do? Can I review it? Can you show me a customer tomorrow? ...... You would like to crush him, you when I was Monkey King Ah!

So, we have a lot of development tasks, what basic architecture development, global deployment of the implementation of the project, x customer, Y Customer system development and so on, and then so many tasks, the boss look at these people, a do xxx,b do yyy, decorate down (this boss is not professional, yes, he is not doing software project management).

Then sent me a nut, this is a technical difficulty, whether it can be successful, how long it takes to reckoned, but this nut incense, do a lot of profits. The boss is not relieved, said you can give me a milestone?

Just kind, to tell the truth, the boss does not have the bottom (whether it is afraid of flicker or worry about the project), I do not have the bottom (technical difficulty prediction, programmer estimates most of the results of the final dumbfounded), to do a project plan, the boss of the poor, his heart, the future work report also has content. So I delineated a few big steps, UI design, table structure design, configuration module and so on, testing, deployment, task of each step, approximate time (I am not accurate, conservative, more estimates, but the project urgent, and then squeeze some), and finally put a WBS, schedule to the boss. Boss look, so many tasks, time is not a little tight ah? The quality of the line can not ah? I said the project is urgent, I add the Power bar. Then the boss said, "Hard ah, in the back of the accident, we adjust the plan."

So I began to work, in the midst of a real accident, such as various meetings and so on, then I added overtime, the last milestone was delayed a week, the second delayed 2 days, and then on the normal rhythm.

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Let's talk about my teammates. Her task is miscellaneous, and one of the existing project support is more tired, because the occurrence of the bug is uncertain, and the bug don't say correct, even find the cause is not easy. and customer feedback, need to communicate with customers, ask questions, etc., this communication is also the workload. But tell me how many tasks she has, she can't say it, so the boss looks at the task list, and you do it, so she leads a task. How hard is this task? For how long? She said I would not, do not know, I try to do. So, after a while, the boss to look at the task list, then you do it ...

I think her problem is not letting the leader see how busy she is. Deal with the bug, the customer often in Lync or phone call, sometimes send a copy of the message is just cut a picture still need you back to his phone to ask questions, I suggest she copied the problem to the project manager, probably she did not want to tidy up the problem, and do not want to keep sending mail, seemingly leadership not how ungrateful. In fact, the support task came, let the leader know you have this task, but also need to let it know how complex this task, how much time spent, so that the leadership can know how tired you do this support, less subcontracting, or focus on problems to help you solve.

Assigned a task, but you don't have a clue, what do you do?

Boss: Did you finish the question at the end of the month?

Employee: Probably, I don't have a bottom.

Boss: What do you mean, can or cannot?

Staff: I try, I can't work overtime!

The boss thinks you are fooling, in the deceive him, the boss compared to you, for that task, he is more unprofessional, he needs you to give a positive reply, so he is steadfast, if you can support your reply, then he is very convincing. So, as an expert, you need to plan tasks and estimate hours. If everything the boss said, you directly bow to work, then you are too easy, even so, the task is tight, began to complain.

As a matter of fact, what I want to say today is that, as a manager, to learn to do management things, to learn to arrange tasks, make plans, let the boss know that you have the task to do, you are doing the task !

If you do something, and you arrange things, then the boss is your supporter, the task is much, he will postpone the task, the task is heavy, he will find resources to share the task. You are a good person, the boss is also missing is bad, the problem is how you look, or the two words-"mentality"!

Be management experience--mom egg, Lao Zi live so much, still subcontracting!