Project communication management includes various processes required to ensure that project information is produced, collected, published, stored, called and finally disposed of in a timely and appropriate manner.
- Identifying stakeholders: identifies all persons or organizations affected by the project, and records their interests, participation, and successful processes that affect the project.
- Planning and communication: determine the information requirements of stakeholders and define the communication process
- Publish information: the process of providing relevant information to stakeholders as planned
- Expectations of management stakeholders: the process of communicating and cooperating with stakeholders to meet their needs and solving problems
- Report performance: the process of collecting and publishing performance information
The above process should be performed at least once in each project
Communication activities include:
- Internal and external
- Formal and informal
- Vertical and horizontal
- Official and unofficial
- Written and verbal
- Verbal and non-verbal languages
