Chapter 4 Project Communication Management

ArticleDirectory

• 11.1 importance of project Communication Management
• 11.2 prepare a communication plan
• 11.3 Information Distribution
• 11.4 performance report
• 11.5 project stakeholder management
• 11.6 Improve Soft communication skills
• 11.7 project requirement communication
• 11.8 use the project communication Template

11.1 importance of project Communication Management

11.2 prepare a communication plan

Input	Tools and technologies	Output
Organizational Process assets Project Charter Project Management Plan Project Scope	Project stakeholder analysis Communication Requirement Analysis Communication Technology	Communication Management Plan

11.3 Information Distribution

Input	Tools and technologies	Output
Work performance information Communication Management Plan	Communication Technology Information collection and Retrieval System Information Distribution Lessons learned	Project Management Plan (update) Organizational Process assets

11.4 performance report

Input	Tools and technologies	Output
Work performance information Project Management Plan Prediction Approved change request Deliverable	Information Representation Tool Collect and edit performance information Status Review Meeting	Performance Report Prediction Demand change Project Management Plan (update) Recommended corrective actions Organizational Process assets

11.5 project stakeholder management

Input	Tools and technologies	Output
Project Management Plan Communication Management Plan Organizational Process assets	Communication Methods Problem log	Problem Solving Project Communication Plan (update) Organizational Process assets

11.6 improving communication soft skills 11.6.1 principles of project communication

1) internal and external communication

2) informal communication is conducive to harmonious relations

3) Adopt an acceptable communication style

4) upgrade principles of communication

5) Clear the barriers to communication

11.6.2 understand and master the interpersonal communication style

11.6.3 efficient meeting plan

L formulate a regular meeting system in advance

L give up a meeting that can be opened or not

L clarify the purpose and expected results of the Meeting

L release meeting notifications

L send meeting materials to participants before the meeting

L using video devices

L define meeting rules

L summarize and refine the conclusions after the meeting

L The meeting should have minutes

L ensure the logistics of the meeting

11.6.4 use some ideas recognized by the Team

"Six think hats ":

1. White think hat 2. Red think hat 3. Black think hat 4. Yellow think hat 5. Green think hat 6. Blue think hat

11.7 project requirement communication

1) First, the system integration enterprise should understand the business attributes and basic rules of the projects to be implemented, the mainstream technologies in the industry, and the successful experiences of the industry and the Enterprise.

2) understand the requirements of the project.

3) once again, the project team provides suggestions on the customer's business model as a business consulting role.

4) Finally, determine the project requirements.

11.8 use the project communication Template