Enterprise Knowledge Management implementation password

1

Some days ago, I talked to the chief engineer of an Aeronautical research institute and asked how their knowledge management was. He said: "No how, no one to use, where to put!"

They spent 4-5 years, more than 25 million of the financial costs, and countless labor. Help them do the claim is to do knowledge engineering the most NB XX company.

A few years ago, I taught the CIO class in Beijing. During recess, ask a company's CIO: All said your company's knowledge management is doing quite well, when we go to visit. He says our knowledge management is "the leaders say yes."

The enterprise was a "typical success story" For many years by a km software manufacturer.

2

A construction enterprise's Kmer, the boss lets do the knowledge management. According to the boss's meaning, the various types of data are stored together. Also asked for advice, bought the software.

Initially, the boss said it was good. Later, colleagues still do what to do, seldom to use, the boss does not. Later, the boss said you did a god horse thing?

Accidentally turned to a 2011 PPT, there is a MSN dialogue (yes, then there are msn! ）。 Guangzhou, a financial enterprise, do knowledge management, in Guangzhou has a communication, I privately with their head, this kind of designation cannot be done. It was not until half a year, the KM department was withdrawn.

Also, there are ...

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People think about knowledge when it comes to solving problems.

3

What is the reason?

We summarize the core of the 2 points:

A, how to view knowledge management. The place where knowledge management differs from file, document, and content management is that it focuses more on the "value added" of knowledge rather than "storage". How to add value, in fact, many people do not understand.

b, how to do knowledge management. If you agree that knowledge management is a "value-added" problem, you have to figure out how employees use knowledge and what is uncomfortable and unpleasant in the process. In other words, before you do knowledge management, you need to understand how knowledge helps new employees, old employees, and experts work.

Unfortunately, many of the knowledge management colleagues did not think so at all.

"No one says knowledge management is bad, but you have to figure out how good he is." You can't take it for granted that it is valuable to save a lot of data for someone to use.

It's a delusion.

4

The internet says: "To see what a person does in his spare time, he can predict his future achievements."

One research report said: In the implementation of knowledge management, if you spend more than one-third of the time and cost on IT systems, such projects will fail.

5

What kind of knowledge management can be made?

Business units want to see knowledge management as their own, knowledge management helps them solve "their eyes" problems, Kmer is a consultant and assistant role.

If they do not want to do knowledge management, you try harder, also can't push.

What Kmer needs to do is

A, let the business know what knowledge management is B, with them to analyze, this thing can give their business (research and development, sales, marketing, supply chain, administration, customer service, etc.) bring what C, what they need to pay D, after their decision, together to do.

6

We summarize the methodology of successful knowledge management implementation: Twos and Threes (3322), which is of course an approximate estimate:

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Knowledge Management implementation Password: 3322

a:30% above energy investment in knowledge management cognition, sharing reached. In layman's words, this is the ideological foundation of revolution.

b:30% the above efforts to analyze the information and knowledge requirements behind their business problems with the business unit, merge similar terms, find the most "rigid" requirements, use km methods to analyze, find solutions, and be recognized by the business sector.

c:20% above the focus on the content, system.

d:20% above the energy in operation.

Of course the operational input will continue to increase over time, but without the previous 2 30%, you may not be able to operate at all, because no one is paying attention to it! (The author of this article is a well-known knowledge management expert, China Knowledge Management Center founder Tianzhigang, you can contact him by the number (Kmctian). )

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This article is from the "Tianzhigang: Knowledge Issues" blog, please be sure to keep this source http://tianzhigang.blog.51cto.com/917065/1618894

Enterprise Knowledge Management implementation password