After two weeks of hard work, I finally got home. Yesterday, my child was just three months old and I was so happy.
On the last day of Beijing, I chatted with Xiao gong of grandsoft. The most important thing was to discuss how to better train technicians. After learning about the word he gave, He gave strict, once technical training fails to meet the standards, technical personnel cannot properly understand the connotation of the product, so the technical personnel become a decoration. Therefore, the training should be strict and must be strict.
There are tens of thousands of grandsoft customers. If the technical service cannot keep up with each upgrade, the product will be difficult to use. If each customer's question is answered only by programmers, the company does not need to do anything.
What I care about is how to measure the quality of training after strict training? Xiao Gong said that the main purpose is to pass the examination. After each training, there will be targeted tests. only after passing the examination can we truly understand the training effect.
Dizzy, I did not think of such a simple method. In fact, a good training is not as simple as mentioned above and should be carefully prepared, I can see that Xiao Gong's simple training handout has more than 40 pages, and a set of papers contains five parts. It takes three or four days to say a set of questions. Haha, carefully prepared internally and strictly trained them, through targeted assessment, I think the quality of training should be good.
Nothing happens. You can get the best return only after careful preparation.
There is a saying that "first-class enterprises are doing things, second-class enterprises are doing things, and third-class enterprises are doing things, this trip to Guangzhou is caused by poor training results. If internal training is more rigorous and refined, it will be better "made the market". Otherwise, we will not mention any markets.