Interpersonal and communication skills

Correct interpersonal communication concepts and attitudes:

1. Win-win Concept & attitude. 2. Positive Thinking and open-minded positive thinking and open attitude. 3. the empathy is the same.

 

Win-win concept-interpersonal style

	Hi!	I am not good
Hi!	Win-win	Ostrich
You are not good	Tank	Harm to others

 

A win-win attitude-Trust

Truthful sincere

Respectful respect

Understand understanding

Sensiti.pdf sensitive

Two Way Communication

 

Cultivate positive thinking models

It is often the same question, the same topic, positive thinking and negative thinking bring about completely different results.

One is smooth communication, and the other is failed communication.

Everything should be better.

 

Development attitude

Avoiding the inertia of thinking

Do not take it for granted. Do not guess what other people's expressions may be? Don't be yourself.

 

The Analects of Confucius

Son of the Four-no, no, no solid, no me. You have no intention of making guesses.

Confucius has put an end to four kinds of ills: no subjective suspicion, no expectation to be fulfilled, no stubborn action, and no selfish heart.

When communicating with others or project meetings, we should also achieve the goal of the fourth.

 

Empathy

Communication and persuasion: communication is two-way communication, while persuasion is to let others agree with my point of view.

Reason: when you think that others do not agree with your opinion, you often say "you are not telling the truth ." In fact, we are talking about our own principles.

What impressed me?

 

Seven good habits of listening

1. Body language: Correct Body language. Do not behave improperly.

2. Ask the right question: Do not ask anything unrelated.

3. Don't interrupt: Try not to interrupt others.

4. Take notes: Good memory is not as bad as writing.

5. Clarify: sort out your thoughts, take notes, clarify problems found, and sum up your experience.

6. Views of the other Party: think from the perspective of others and their opinions.

7. The other party's position: Stand on the other party's position and think about it.

 

What are the benefits of good communication?

Integrate others' Talents

Make others willing to cooperate with you

Give confidence to each other

Relieve pressure

Will you eat noodles? Human face, scene, and emotion (three sides of the Chinese)

 

In communication, we should be "happy for a long time"

 

In interpersonal relationships, we should try

Experience is more than you, interpersonal relationship is better than you, and strength is better than you

To get along with each other.

 

After the age of 20 -- followed by people

After the age of 30 -- do the right thing

After the age of 40-be a person

After 50-place the money