Interpersonal Style Classification

Time, location, and people are indispensable in the process of success. It can be an opportunity, but it may be an instant. Good environment and good atmosphere. And refers to good connections.

Every day, we strive for our ideals and life. Due to the different social division of labor, everyone will inevitably deal with all kinds of people around them. However, the characteristics shown by each person in communication are not the same. How can we establish a good and effective interpersonal relationship? This lecture describes interpersonal communication skills. We often talk about what people want to say. This requires a good communication skill with different people. This skill is a interpersonal communication skill.

 

[Self-check]

Determine your communication style.

 

[Management quotes]

Seeing what people say is a magic weapon for your success!

Select a method that is close to the communication object

 

In our work and life, we will all meet different types of people. We say that things are clustered and divided by groups. It is very effective for two people with similar styles to communicate with each other. Therefore, only after you have mastered the characteristics of different people in communication can you choose to communicate with them in a similar way and reach a perfect result.

 

Interpersonal Style Classification

 

We divide people of all kinds into four different types based on their emotional impressions in the communication process and their decisiveness in making decisions. These four different types of people have different responses in communication. Only by well understanding the characteristics of each type and using appropriate communication skills can we ensure that the communication process is easy to use. See what people say, everyone can reach a common agreement. These four types, namely, analysis, expression, and control.

 

Type 1 analyticdb

In the decision-making processFruit cutVery weak,Emotional displayVery few,Speak very wordy, Asked a lot of details, still don't make decisions, such people belong to the analysis type.

 

Type 2 dominant type

Such personFeelings are not exposed,Being Decisive,We always like to command you and command you. People like us are called dominant people.

 

Type 3 expression

Such personEmotional exposureAndBeing DecisiveDirectly, enthusiastic, humorous, active, and extremely exaggerated. He often uses some actions to express his meaning during his speech, such a person is an expressive person.

 

Type 4 and gender

Emotional displayA lot of emotions will be revealed. He always looks at you with a smile, but heSpeak slowly.

 

We only have a good understanding of the characteristics of these four types of people, and adopt similar communication methods with them, we can get a better result when communicating with them.

 

[Advice]

GoodObservationCommunication Methods of others, and flexibleAdjustmentIn this way, you can synchronize yourself with the other Party, quickly eliminate conflicts between the two parties, establish good relationships, and win the trust of customers.

 

Various types of interpersonal styleFeatures and communication skills

 

First of all, you need to know the characteristics of different types of people, tell them what they are, and then communicate with them in a similar way. After identifying the types of people, how can we understand their characteristics and needs? What kind of communication methods will be better? Next we will introduce the features of various types of people.

 

(1) Characteristics of analyticdb and their communication skills

 

1. Features

◇ Serious ◇ slow action

◇ Orderly ◇ logical

◇ Single Tone ◇ accurate language, pay attention to details

◇ Authentic ◇ planned steps

◇ Silence ◇ use a wall chart

◇ Few facial expressions ◇ like to have a large personal space

2. Communication Skills

When we meet an analyticdb user, pay attention to the following points:

◇ Focus on details

◇ Observe the time

◇ Cut into the subject as soon as possible

◇ Take the paper and pen for record while talking, and be as earnest and meticulous as he is

◇ Do not talk too much with his eyes, or avoid too much physical contact. Do not lean forward too much because analyticdb emphasizes security, respect his personal space.

◇ A person of the same analysis type must use many accurate technical terms in the Process of speaking. This is what he needs.

◇ When talking, analyticdb users need to list more specific data, make more plans, and use charts.

 

(2) dominant person's characteristics and communication skills

 

1. Features

◇ Decisive ◇ success

◇ Conductor ◇ emphasize efficiency

◇ Independent ◇ eye-catching

◇ Ability ◇ speak fast and persuasive

◇ Enthusiasm ◇ direct language and purposeful

◇ Few facial expressions ◇ use calendar

◇ Emotional exposure ◇ plan

◇ Prudent

 

2. Communication Skills

When talking to a dominant person, we should note that:

◇ Your answers must be accurate.

◇ When you communicate with him, you can ask some closed questions, and he will feel very efficient.

◇ For dominant people, pay attention to the actual situation, have a specific basis and a large number of innovative ideas.

◇ A dominant person emphasizes efficiency and should give him a very accurate answer in the shortest time, rather than an ambiguous result.

◇ When communicating with a dominant person, it must be very direct. Don't tell me too much information about your origins, or tell him your purpose directly to save time.

◇ When talking, the voice must be loud and full of confidence. The speed of speech must be relatively fast. If you have little confidence in your voice in front of this dominant person, you will have a lot of doubts.

◇ When communicating with a dominant person, he must have a plan and eventually fall into a result. What he cares about is the result.

◇ In conversations with dominant people, do not reveal too much feelings. You must go straight to the results, say in the direction of the results, rather than in the direction of feelings.

◇ You must have strong eye contact when communicating with him. Eye contact is a manifestation of confidence. Therefore, when talking with a dominant person, you must have eye contact with him.

◇ When communicating with a dominant person, the body must be leaning forward slightly.

 

(3) Characteristics of expressive people and their communication skills

  

1.Features

◇ Extrovert ◇ Group

◇ Straightforward and friendly ◇ lively

◇ Enthusiastic ◇ quick actions and gestures

◇ Do not pay attention to details ◇ lively and frustrated tone

◇ Convincing ◇ persuasive language

◇ Humorous ◇ display of persuasive items

 

2. Communication Skills

When talking to an expressive person, you must note the following:

◇ When communicating with expressive people, our voice must be loud.

◇ There must be some movements and gestures. If we are rigid and do not have any actions, the enthusiasm of an expressive person will soon disappear, so we need to cooperate with him, when he appears, our eyes must look at his movements; otherwise, he will feel very disappointed. He often said that if you look at the solution, you must watch his hand and think that there is a solution here. During communication, you must also learn to extend your hand. "How do you think about my solution ?" He will look at your hand curiously, as if there is a complete solution in his hand.

◇ Expressive people are characteristic of seeing forests without trees. Therefore, in the process of communicating with expressive people, we need to talk about it from a macro perspective: "What do you think about this matter as a whole" and "what is the last ".

◇ Speak very directly.

◇ Expressive people do not pay attention to details, and may even forget it when they finish speaking. Therefore, after an agreement is reached, it is best to confirm it in writing so that you can remind him.

 

(4) characteristics and communication skills of gender

 

1. Features

◇ Cooperation ◇ amiable facial expressions

◇ Friendly ◇ frequent eye contact

◇ Agree ◇ speak slowly

◇ Patience ◇ soft voice, smooth

◇ Easy ◇ use encouraging languages

◇ Home photos in the office

 

2. Communication Skills

When talking to a kind person, we should pay attention to the following points:

◇Kind people value the good relationship between the two sides,They don't value results.This tells us that we should first establish a good relationship when communicating with him.

◇We should promptly appreciate the Office photos of Gender people.A kind person has a characteristic that family photos are often placed in the office. When you see this photo, do not turn a blind eye to it. Be sure to appreciate the characters in the photo, this is his greatest demand and must be appreciated in a timely manner.

◇People of the same kind should always be filled with smiles during communication.If you don't smile, you may wonder: Why didn't you smile? Which of the following statements is wrong? Will it be because I have offended him? Won't he come to me later? He will think a lot. Therefore, you must always maintain a smiling attitude during the communication process.

◇It is slow to speak, so pay attention to the ups and downs, don't put pressure on him, encourage him, and ask for his opinions.Therefore, if you are a kind person, you need to ask more questions: "What are your opinions and what are your opinions ". After asking, you will find that he can give many very good comments. If you don't ask, he will not take the initiative to speak. That's why you have to ask him if he just nodded with a smile.

◇When encountering a kind person, always pay attention to frequent eye contact with him.The contact time is not long, but the frequency is high. In three or five minutes, he will have his eyes touched upon him. After the contact, he will immediately bow his head in shame and try again later, but don't stare at him, the communication results will be very good.