K2 and wins: The value is not worth it, Rio said.

As one of the largest catering enterprises in the world, the Baisheng group, while forming a large-scale chain operation effect, strategically uses information technology to strengthen management and operation level and build the core competitiveness of enterprises. Through process sorting, Baisheng group has implemented the transformation of new Chinese Catering Enterprises with the theme of scale, standardization, informatization and modernization, and thus enters the substantive promotion stage.

"With the K2 BPM system, Baisheng group has met the needs of its business process applications, and is particularly capable of handling large and complex business processes, it can also be fully integrated with other core systems of ERP and other companies." The IT Director of Baisheng group introduced the business value brought by process management.

 

Weak water: three thousand, only one half drink

Baisheng Catering Group currently has KFC, Pizza Hut, and other famous Chinese and foreign brands in China. It has over 4500 restaurants and nearly 0.5 million employees. It is China's largest restaurant chain group. With the rapid growth of Baisheng group's business unit in China, its personnel and organizational structure cover all parts of the country, and various business process approval needs surge, enterprises begin to experience business drawbacks such as long manual processing cycles and heavy workload. In order to improve internal control capabilities, improve the overall operational efficiency of enterprises, change the current situation of high error rate of manual operations, and cannot find the basis for improvement, enterprises urgently need a process management platform. However, centralized management requires a high level of process control. Baisheng group needs to clarify the Enterprise Workflow System and the respective positioning and relationships of enterprise resource management and peripheral business systems, clarify the scope and functions of enterprise ERP, CRM and other core systems, and determine the specific objectives of office automation (OA. Therefore, the process management system must understand the characteristics of different types of workflows, such as project, productive, and administrative, and its software solutions must truly adapt to the business. Since then, Baisheng group has entered the selection process of business process management.

According to reports, from the concept demonstration to the first phase of the release of the workflow system of Baisheng group, it took two years to complete the construction of the entire project. More than 50 processes will be available for the workflow platform in future planning. Baisheng group has gone through three phases (concept demonstration, product and solution demonstration, implementation feasibility and investment return analysis and demonstration) and candidate product system stress testing, I learned about and compared dozens of products (including all well-known brands at Home and Abroad) that can be used in the domestic market in the current year. I focused on the demonstration of nearly 10 products and chose to use the K2 system.

 

Why fall in love with you?

When selecting a BPM system, Baisheng group sets the following standards:

? The system has a powerful process engine that can process large-capacity, multi-point, and multi-concurrency business applications and data processing;

? It has reliable and advanced development and configuration tools to facilitate the development of various business processes and flexible changes;

? The system architecture is scalable and can meet the increasing system capacity of applications. The system expansion is convenient and cost-effective, and provides a system maintenance technology and tool platform that can be mastered by users;

? Has the feasibility and maintainability of technical integration with ERP and other systems;

? Candidate system brands must have a leading position in the industry. From R & D to after-sales service, they must have a complete and stable product roadmap and team.

The best selection determines the final use effect. Based on the K2 BPM use effect, the Baisheng group improves the management visibility and can generate reports in real time. The management can understand the expense dynamics in a timely manner, provides data support for improving and optimizing process efficiency. BPM also accelerates the approval and processing of reimbursement documents (a maximum of three weeks). Due to the sound design of the system, the function is not limited to travel reimbursement tickets, instead, it can be extended to all payment application processing, so that more than 20000 employees can benefit, and the system is also widely praised by users for its easy-to-use design.

 

This Roi is too valuable!

In summary, the Business Process Management System of Baisheng group has been launched, saving manpower costs, reducing the input of 0.3 million reimbursement documents and checking workload each year, it also reduces the process of file delivery, fax, and working hours. Employees can enter forms online to improve the accuracy of filling. The error rate is reduced from 11% to 2%, which reduces repeated approval and interpretation work caused by errors. For the administrative department, business process management reduces administrative expenses, including printing, mailing, and fax fees. The first phase of the construction of the Baisheng group has a return on investment of 53%, and the investment recovery cycle is 1.96 years.

"The most important thing is that K2 BPM helped the Baisheng group achieve seamless links throughout the business process, such as approval of various payment applications, overtime leave, and approval of personnel changes. In addition, after the launch of the new system, the response speed and accuracy of the responsible person and Department for the incident are greatly improved, including from application initiation to Payment Accounting. The system can process and record the entire process. The system also helps the group better understand national regulations, understand the latest company policies, and improve the convenience of all employees, at the same time, it controls the growth of the number of people and team size in financial, personnel and other service departments, saving a lot of administrative fees such as paper, printing ink, and express delivery." The IT Director of Baisheng Group stressed that.

 

 

K2 and wins: The value is not worth it, Rio said.