Code list of reasons for parcel detention
(1) Code of the reason for receiving and sharing
0. Other reasons
1. Incorrect customer address
2. The address is unknown and the phone number is fax or no answer is received
3. The address is unknown and the phone number does not match the address
4. This contact is not found at the customer address.
5. The guard will not allow access to the customer
6. The customer is off duty
7. The customer has left/gone out
8. Change customer requirements to the next day
9. The parcel is broken
10. Beyond the scope, the recipient is unwilling to take the goods by themselves
11. Bad weather (the following heavy snow)
12. The customer cannot be reached due to traffic accidents or congestion
13. road repair
14. failed to deliver due to a traffic accident
15. Failed transportation means, unable to receive/deliver normally
16. The workload of the dispatcher is too large
17. The customer refuses to pay the freight (for example, there is no invoice or other reasons)
18. blacklisted customers
(2) receiving Reason code
22. No contact was found at the customer's site.
23. Same parts
24. Customers change to other companies
25. complicated procedures for receiving and picking the company
26. You have made an appointment with the customer
27. The customer changes the recipient address to another address.
28. The customer has not prepared a parcel.
29. Vehicles and parcels are unattended and customers do not want to take them downstairs
30. Lower error Ke
31. The company needs to dispatch vehicles
32. The customer cannot provide the detailed recipient address
33. The recipient is a sensitive department or mailbox
34. Customers cannot provide good packaging
35. consignment is prohibited
36. Postal Query
37. Received from Other colleagues
(3) Dispatch Reason code
44. Recipient's address has been relocated
45. The recipient's company has a weekend break or holiday
46. The recipient has resigned
47. Recipient customer requests to change to another address
48. Recipient's customer requirements are forwarded to the external area
49. Customer requirements do not need to be delivered
50. The parcel must be returned to the original place of delivery.
51. Unable to deliver because not all parcels have arrived
52. An error occurred while allocating data from the transfer to the branch or point.
53. An error occurred while allocating data in a branch or point.
54. Take the wrong part when the dispatcher sends the parcel
56. Missing pick-up during delivery by delivery personnel
57. The goods are not what the customer wants, and the other parcel is wrong
58. The customer has been notified of Self-pickup, but will receive it in the future
59. recipient addresses are remote and work days are required
60. Deliver within normal delivery time. The customer is not
61. Delivery of parcels to the business department is too late, and work days are required
62. If this part is voided, the sender is willing to pay the first freight
63. rejected by the recipient
64. rejected and voided by both parties
65. Rejected by recipient customers
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