Responsible manufacturing result

Manufacturing results of liability
Basic Information
Author: (US) Gerald. W. Foster Richard. I. Lyles will. Phillips
Press: CITIC Press
ISBN: 9787508636283
Mounting time:
Published on: February 1, December 2012
Start: 16
Page number: 256
Version: 1-1
Category: Economic Management

For more information, responsible manufacturing results
Introduction
Books
Books on economic management
Responsible managers are more efficient and easy to succeed. They are not only responsible for the work process, but also for the results to be achieved. They only care about whether they have done the right thing, and never make excuses for bad performance. Responsible managers are willing to accept others' tests and reviews. They prefer to take contribution-oriented tasks and do not agree to take responsibility.
In order to cultivate and maintain a sense of responsibility in the company's environment, the author defines and briefly explains the meaning of "responsibility" in "Responsibility manufacturing results. By analyzing the two dimensions of "responsible for" and "responsible for", the author points out that people are responsible for results rather than behavior processes, make solving the problem a priority strategy. At the same time, the author provides specific methods and steps for how to effectively solve the problem and obtain the expected results, so as to help managers master the skills and ways to cultivate a sense of responsibility, in this way, enterprises can constantly adjust and develop themselves and become a result-oriented and responsible team.
The results are suitable for enterprise managers, students, catering practitioners, retail practitioners, Starbucks customers, general readers, and management enthusiasts.
Directory
Manufacturing results of liability
Preface
Introduction
Principle 1: reveal individuality
Global guidance PK highlights personality,
Sincere
Considerate
Professional
Dedicated Investment
Principle 2: Focus on every detail
Focus on details and "deliberately"
Focus on details to create an environment for Starbucks Experience
"Experience" business sense
Never discounts on Quality
Select priorities and share them with all employees
Create a fun corporate culture
Endless advances
Respect the individuality of customers and employees
Principle 3: Surprise and satisfaction
Expected Value Effect
Continuous surprises
Surprise
Deliver satisfaction to customers
Principle 4: moving along with resistance
Macro Resistance
Do not blindly conflict with each other, remember to take advantage of the advantages
Be careful. Someone is playing the opposite!
When the customer says "no ",
The gossip is everywhere.
Resistance from the store
Principle 5: Leave your marks
Understanding "social responsibility"
Build Trust
Three ways to integrate social responsibility into business activities
Prospect
Postscript
Thank you

Source of this book: China Interactive publishing network