Topic: How is communication most effective between superiors and subordinates?
The manager of R & D department Lin entered the company for less than a year, and his performance was greatly appreciated by the supervisor. Both professional competence and management performance have won everyone's praise. Under his careful planning, the R & D Department is actively pursuing some of its long-standing projects.
Department director Li found that manager Lin has been working overtime almost every day since he arrived at the R & D department. He often saw manager Lin's email sent more than 10 o'clock the previous day in 2nd days, and then he could even see another email sent over 7 o'clock that morning. This Department always leaves manager Lin at the latest when he gets off work. At work, there will be 1st. However, even when the workload is tight, other colleagues seem to be on time and seldom stay with him. It is rare to see Manager Lin interact with his subordinates or supervisors at the same level.
Mr. Li was curious about how manager Lin communicated with other colleagues and subordinates and began to observe his interpersonal relationship. Originally, all Manager Lin sent emails to his subordinates. His subordinates, unless necessary, also reply to the work progress and raise questions by email, and seldom look for him to report or discuss in person. This is also true for other colleagues. E-mails seem to be the best tool for collaboration with colleagues by manager Lin.
However, recently, it seems that people are not very responsive to such interactions as Lin manager. Vice President Li found that manager Lin's subordinates gradually failed to work toward the Department. In addition to not working overtime, he only performed assignments and did not take the initiative to propose plans or questions. Other supervisors will not take the initiative to talk to his room when he first arrives at the R & D department. We met, but we were very polite. During the meeting, the discussion is also official and public.
When Mr. Li smoked in the stairwell and met another manager Chen, he chatted about the interactions between the supervisors and manager Lin. Manager Chen has a hard time talking about anything. He only mentioned that manager Lin is very serious in his work and may not be very careful about anything other than work. Vice President Li did not ask more.
On this day, Vice President Li just walked through the door of manager Lin's room and heard him call. The discussion seemed to be related to manager Chen's business scope. He went to manager Chen, just as manager Chen was talking about the phone. Vice President Li listened to the conversation and confirmed that the two managers were talking. Later, he asked manager Chen and asked him what he was doing. The office rooms of the two supervisors are separated. Why don't you just go over and talk about it? Instead, you just need to talk over the phone.
Manager chen replied with a smile that manager Lin called. Manager Lin seemed to want to discuss work over the phone rather than face-to-face communication. Manager Chen tried to talk in Manager Lin's room, but manager Lin did not end the conversation in the shortest time, that is, he kept staring at the computer screen during the discussion and had to leave quickly. Manager Chen said that after several times, he would rather communicate over the phone than think he was too enthusiastic.
After learning about these situations, Mr. Li talked to manager Lin. Manager Lin believes that efficiency should be the most important goal. Therefore, he hopes to use the most time-saving method to meet his work requirements. Mr. Li told manager Lin that work efficiency is important, but good communication will definitely smooth the work. However, the time required for personal interactions can definitely improve the communication performance.