Workplace etiquette-how to use mobile phones and computers

Mobile Etiquette-more and more attention

Whether using mobile phones in social networking or workplace, it has become one of the biggest threats to etiquette, and mobile etiquette is becoming increasingly popular. In foreign countries, such as the office of Australia Telecom, the "mobile phone etiquette" brochure is provided to customers to promote mobile phone etiquette.

So what should I pay attention to when using a mobile phone and when can I call the other party's mobile phone?

1. in all public places, when mobile phones are not used, they must be placed in regular etiquette positions. Do not put it in your hands or put it out of your coat pocket when it is not used. The regular location of the mobile phone is as follows: one is the briefcase carried with you, which is the most formal; the other is the inside bag of the coat; sometimes, the mobile phone can be put on the belt temporarily, it can also be placed in inconspicuous places, such as the hand side, the back, and the handbags, but not on the table, especially to the Customers chatting on the opposite side.

2. during meetings and negotiations with others, the best way is to turn off the service, at least to shake off the service. This shows respect for others and does not interrupt the speaker's thinking. The constant ringtones on the venue seem to make everyone look at you very busy, and it shows that you are lacking in cultivation.

3. people who use etiquette on their mobile phones do not answer, drive, plane, theater, library, or hospital phone in public or landline calls, it is not etiquette to make a loud call on a bus.

4. When I call a mobile phone to the other party, especially when I know that the other party is in a busy position, the first thing that comes to mind is whether he or she can answer the call at this time? In addition, preparation is required for the recipient's inaccessibility. When you call a phone, pay attention to the echo from the receiver to identify the environment of the recipient. If it is quiet, you should think of the other party at the meeting. Sometimes a large venue can feel an empty echo. When the noise is heard, the other party is likely to be outdoors, the rumbling sound during driving can also be heard. With initial identification, we have prepared for smooth calls. But no matter under what circumstances, whether or not the call is made by the other party, "Is it convenient to call now ?" It is usually the first question to call a mobile phone. In fact, without prior agreement or familiarity with the other Party, it is difficult for us to know when the other party can answer the phone easily. Therefore, when there are other contact methods, it is better not to call the recipient's mobile phone.

5. in public places, especially on stairs, elevators, intersections, sidewalks, and other places, you cannot use your cell phone unless you are on the road. You should keep your voice as low as possible and never speak out loud.

6. In some occasions, such as watching a movie or playing a cell phone at a theater, it is extremely inappropriate. If you have to reply, it may be more appropriate to send text messages through mute.

7. On the table, it is necessary to turn off the phone or change the phone to vibrate. Avoid being interrupted by an annoying ringtone when you are enjoying the fun.

8. Do not view text messages when others are watching you. You can view text messages while talking to others, and do not respect others.

9. The selection and editing of text messages should be the same as that of plain text messaging. Because the text message you send means that you agree to at least not to deny the content of the text message, it also reflects your taste and level. Therefore, do not edit or forward unhealthy short messages, especially text messages with great irony, celebrities, or even revolutionary martyrs.

10. When chatting with a friend face to face, do not play a mobile phone with a friend to avoid high-frequency and high-current radiation on him during the launch and make the other party unhappy.

2. Computer etiquette-do not damage your office Image

Computer is an important tool for our work. Using a computer is not just as simple as starting, shutting down, or surfing the Internet. Computer etiquette also reflects a person's quality and education.

1. although it is the company's computer, but also to be more humane, usually to clean the clean, do not use the white computer into the black has not been wiped; try the display, be careful not to clean, wipe it with a wet cloth to damage the screen; shut down normally when not in use, do not leave it behind; normally quit when the external plug-in, to avoid data loss, computer crash and other faults.

2. some people, regardless of public or private, hold a USB flash drive and then press the personal computer information to the company's computer, and then press the company's computer information to the personal computer. This phenomenon was discovered by the company, definitely stop it.

3. surfing the internet in the company, you need to find work-related content and materials, rather than viewing your own things by interest. This is not only in violation of the company's articles of association, but also will slowly lead to business backwardness.

4. many companies do not allow employees to play games or chat online on the company's computers. However, some people still use the leader's absence to play games without permission, or use the company's internal network to "laugh at each other ", downloading images from websites is against labor discipline.

5. Email brings convenience to people, but also brings new issues in workplace etiquette. We should all pay attention to the etiquette related to e-mails, and do not let emails joke. Email is a kind of professional mail, but there is no serious content in professional mail. Especially in the business world, we advocate credibility, timing, and division of labor, believe in customer first, and focus on communication with customers to achieve the purpose of sales promotion, production increase, and profit-making. However, we often ignore etiquette related to e-mails. Some lazy habits will not only cause employees to laugh, but also make jokes in front of customers. In many companies today, emails are filled with jokes, spam and private notes, but work-related content is not much.

1) the title should be outline. Do not use titles with unclear or romantic meanings, for example, "Hey !" Or "close !"

Adding a subject is the main difference between an email and a letterhead. In the topic bar, you can use a few words to summarize the content of the entire email, so that the recipient can weigh the priority of the email and process it separately. In particular, it is important to pay special attention to re-add or change the subject of the reply letter. It is best to write emails from ** companies, year, month, and day to make the recipient clear and easy to retain.

2) the style of E-mail should be similar to the style of written conversation. Greetings should be given at the beginning, but greetings can be selected freely, such as "hello" and "hi ", or simply a simple name, and the end can also be casual, such as "talking later" and "wishing you a pleasant life". You can also leave nothing to write and add your own name directly. However, if you are writing a formal email, you still need to use the same style as the formal letterhead. Start with "dear" or "Mr/Ms. Hello !" There should be a greeting at the end, and use "here/in salute !" This format.

3) The content is concise and concise. For emails that need to be replied and forwarded, be careful to write every word and sentence in the email. Because email can also be used as legal evidence by law, be careful when sending emails. If it is not good for the company, do not write it, such as a quotation. Be careful when sending emails, and review your emails on a regular basis to assess their impact on business dealings ..

4) Be sure to clear the reply content. Ms. Morgan, a communication expert in California, once gave an example: I recently received an email containing the names of the twelve people who were transferred and sent. I really don't need to know the information. One amazing way is to replace the attachment recipient (CC) method with anonymous attachment recipient (BC) when sending a mail, or delete all irrelevant or duplicated content before forwarding. For example: the topic, address, and date of the abstract (memo to) section in the original.

Be sure to answer questions. When replying to a question, it is best to copy the question to the reply and then attach the answer. Do not use the automatic response key. In this way, all content of the incoming file will be included in the response, but do not reply with only the word "yes". This is too blunt, in addition, the reader is confused.

5) the recipient should be the appropriate name and sign at the end of the letter. Although the email itself indicates the sender and the sender of the email, it is necessary to indicate the recipient and the sender's name in the email, including the name of the recipient whose name is honored at the beginning of the letter, and the sender's name, mailing address, and phone number are also indicated at the end of the letter to facilitate future contact between the recipient and you. The more you are in a large company, the more you need to note your own name in your email address, and add the personal signature bar at the end of the email. People usually forward emails to too many people. When you open the mailbox, you may find that half of the emails are irrelevant to you. Deleting these emails takes a long time and effort, so you have to sort them out before forwarding them, minimize the number of emails. If conditions permit, check your mailbox every day and reply to the email as soon as possible. After an important email is sent, you must call us to confirm it. In addition, do not use email for important confidential and sensitive topics, because it cannot guarantee confidentiality.

6) do not use uppercase letters for full text. The email written in this way is too strong, and even implies that the sender is too lazy to use the correct syntax. After all, this is still a form of text communication, and it is a kind of professional courtesy to comply with standard document specifications.

Mobile phones and computers are essential tools for transmitting information and new fashion toys for young people. With the increasing popularity of mobile phones and computers, they bring a lot of convenience to our work, but it also brings about new issues in workplace etiquette. Therefore, mastering the etiquette used by mobile phones and computers is a required course for new etiquette in the workplace. Most of the people who use mobile phones and computers are educated and belong to people of certain levels and grades. If they do not understand etiquette, they will dislike and hate it, and their images will be damaged and their levels will decline.