Approaching the design details of the Cool point for in-depth mining of network management software

Bkjia.com Comprehensive Report]Management functions required by Enterprises

"What management functions do enterprises need" is the most important issue for small and medium-sized enterprise network management. Network management software is expensive. Therefore, when selecting network management software for enterprises, we must consider the current and future development needs of the enterprise's network environment. A good network management system must be suitable for enterprise business development.

For enterprises, the importance of improving IT efficiency is self-evident, so IT is very important to introduce a set of software to support the efficiency of O & M personnel, just as using CRM to improve the efficiency of sales personnel and ERP to improve the efficiency of the entire manufacturing process. With regard to the design idea of the network management software, we can look at the technology and application.

From the technical perspective

There are many network management software available on the market, but only a few vendors in China can provide it to meet the management needs of large and medium-sized enterprises and mature and professional network management software. Technically speaking, although the implementation methods of network management software are not necessarily the same, mature network management software generally has components such as data collection, basic subsystem, configuration subsystem, and extended interface subsystem. It provides open API interfaces and a friendly secondary development interface, it can meet the user's personalized system management needs.

Figure 1

Taking the KoolPoint network management software of Moka software as an example, its core design idea is to simulate the daily operations of system administrators, real-time Monitoring and Management of the operating status of the entire system. The logical architecture is divided into three layers. modules at each layer are separated and the relationship between them is loosely coupled. Both layers communicate through APIS. Each layer is divided into several key modules. The relationship between modules is loosely coupled. modifying a module does not affect other modules, the data is processed in real time through the monitoring host report and control center, and the operating status of the entire system is displayed at a glance through a very friendly browser interface, it also provides comprehensive alarm and report functions.

From the application perspective

Network management software is the most practical tool for network administrators. "To do this, you must first sharpen your tools ". Network administrators have an appropriate and easy-to-use management tool, just as financial personnel have an accounting system and sales personnel have CRM, which frees them from traditional and manual work methods, use modern high-tech software to greatly improve work efficiency. From the application perspective, the network management software mainly reflects the following advantages:

◆ Automated network supervision

The automation of network supervision runs through the entire system and is a very important concept. It originates from the understanding of software. Software is a tool to support staff behavior and a means to improve work efficiency. Software is an effective way to improve work efficiency only when automation is maximized. For example, when humans use paper, pen, and Abacus for computation, then they use calculators and computers to realize automated computation and improve the efficiency of computation.

The automation of network management software is mainly reflected in the automation of monitoring, warning and reporting. They can provide automatic and centralized monitoring management for network devices, servers and their application systems. Generally, mature and professional network management software can automatically monitor networks from servers, network devices, enterprise applications, Web applications, and other aspects, this helps O & M personnel improve their work efficiency. For example, the simplest "Ping" operation, although O & M engineers can manually "ping" to check network connectivity. However, it is unrealistic and unreasonable for O & M engineers to spend a lot of time on simple and repetitive ping operations every day. The actual situation is that after the company's internal and external users find the problem, the O & M engineers use "ping" to find the line problem, so that the enterprise's QoS is naturally not guaranteed. All these tasks can be replaced by automated tools. As long as the "Ping" monitor is set up, system administrators can do other things with confidence. Once any line fails, the alarm system will promptly notify relevant O & M personnel through short messages, E-mail, and other methods, so as to help O & M engineers solve the problem before the user discovers the problem. Ping monitoring is the most basic monitor. mature network management software also includes many complicated monitors, such as database monitoring and Business Process Monitoring. By combining them, you can achieve automated monitoring and management of the entire system. Bytes

◆ Simple and visualized complex work

Network Management Software simplifies complicated work while achieving high automation. For example, if you need to understand the availability of the database, this operation is complicated, but with automated tools, it becomes very simple. You do not need a very senior engineer to perform this operation, A non-technical person is qualified for the job. Because, he only needs to check the color changes in the Monitoring Group or network application topology to know whether the database is working normally.

KoolPoint Visualized Management (KoolPoint VM) is an important component of KoolPoint. A software product that monitors and diagnoses the performance of various systems, applications, databases, and other resources of an enterprise in real time. It is a real-time system status monitoring software, the front-end interactive interface mainly uses Flash technology to vividly display the status changes of each part of the system.

To better help customers understand the horizontal scope of related monitoring resources and how many resources are monitored, among them, the number of alarms, the amount of excessive alarms, the number of normal operations, and the number of downtime are provided, the customer can clearly understand the current situation of enterprise monitoring resources.

Figure 2

According to the user's personalized requirements, you can add resources that need to be monitored and displayed in the same resource list to a group, as long as you click the resource group, you can easily view the performance status and other information of each resource in the group.

The most important thing for a customer to monitor resources is which resources have the highest usage rate. The presentation of top n allows you to see at a glance, and the presentation architecture based on the Portal technology, allows you to customize the top n of relevant resources at will.

Figure 3

To improve ease of use and reduce technical barriers, the system has a friendly interface and supports multiple display effects, including flash animation technology and custom display modes. Mocha KoolPoint adopts the WYSIWYG friendly interface and supports multiple display effects. You can use Flash animation and custom display.

Figure 4

KoolPoint has a B/S architecture, unified interface, low usage threshold, easy to use, and easy to maintain. It can greatly improve the efficiency of the system administrator and reduce the maintenance workload, reduces training costs and cycles.

Figure 5

Workflow standardization

In our daily work, a lot of information is stored in everyone's mind. Workflow standardization mainly refers to information sharing through network management software. For example, network monitoring is stored in the head of O & M personnel before workflow standardization is implemented. A method of application monitoring is initially implemented by developers who know how to perform the operation. After that, they will be transferred to the Bank's O & M personnel and the Bank's developers for monitoring the process, or the log is monitored to achieve the goal. This on-site guidance method does not form any documents that can be retained. In this way, it is easy to form an information island. Only the O & M engineers responsible for such work know how to monitor the system and which applications need to monitor and other information. After the network management software is used, these monitoring processes can be solidified. On the one hand, information sharing can be realized, and on the other hand, the monitoring and troubleshooting processes are standardized, only in this way can the system O & M personnel provide a powerful guarantee for the Key QoS of the enterprise.

Summary

The KoolPoint system is based on the ITSM Standard Specification. IT integrates basic device management, application management, and other components to eliminate customers' it o & M breakpoints and enable information exchange between modules, it o & M management is implemented from the business perspective. These components constitute the essence of KoolPoint. The information exchange between modules is fast and efficient, and the overall it o & M management is realized from the business perspective.

As a support platform for IT system management and O & M, KoolPoint is the first enterprise-level Business Service Management Platform Based on ITIL in China. IT integrates system monitoring, application monitoring, network monitoring, and visual monitoring of Mocha VM Based on the IT support and management department of enterprises and the IT service management idea of itiyuninfrastructure Library), workflows, ITIL-type reports, portals, and other technical means help users solve difficulties in IT support and management, and improve IT service level and efficiency.