Causes and solutions for computer shutdown failures

As you know, quick shutdown is a new feature in Windows 98, which can greatly reduce the shutdown time. However, this function is not compatible with some hardware.ComputerThese hardware may causeComputerStop the response so that your Windows 98 cannot be closed normally. Disable quick shutdown:
1. Click "start -- run", type "msconfig" in the "open" box, and click "OK ";

2. Click "advanced", select the "Disable quick shutdown" check box, click "OK", and then "OK" again ";

3. NowSystemWill prompt you to restart the computer. Please restart your computer;

4. restart the computer and shut down the computer again. If the computer can shut down normally, the quick shutdown function may be incompatible with multiple hardware devices installed on the computer. You can contact the vendor of the device installed on the computer.

Ii. Check the AMP (AdvancedPower SupplyManagement)

1. Click Start-set-control panel and double-click system ";

2. on the "Device Manager" tab, double-click "system devices ";

3. Double-click "Advanced Power Management" in the device list, click the "Settings" tab, and then clear the "enable power management" check box;

4. Click "OK ";

5. restart the computer;

6. Shut down the computer. If the computer is shut down normally, the problem may be APM. Disable "Advanced Power Management.

3. Exit windows soundFile

1. Click "start -- set -- control panel -- sound ";

2. In the "event" box, click "exit windows ";

3. In "name", select (none );

4. Click OK ";

5. Disable the computer.

In this case, if your Windows 98 can be disabled normally, the problem is caused by exiting the sound file. To solve this problem, you can recover the sound file from the backup or reinstallProgramYou can also configure Windows 98 to not play the "exit windows" sound file.

4. Check the "Start" folder

Check the "Start" folder to determine whether the program in the "Start" folder conflicts with the startup process:

1. Click Start-run ";

2. In the open box, type "msconfig" and click "OK ";

3. Select the "load Startup Group Project" check box;

4. Click "OK ";

5. At this time, the system will prompt "OK" when restarting the computer ".

If the computer cannot be started or shut down properly, the problem may be that the program loaded from the "Boot" folder can be cleared.

5. Check the config. sys and autoexec. BAT files.

1. Click Start-run. In the open box, type msconfig and click OK ";

2. Select "diagnose startup;

3. Click "OK ".

The system prompts you to restart the computer. Click "OK ". If the startup or shutdown of the computer is incorrect, use the following method to determine whether the problem is caused by a conflict in the config. sys or autoexec. BAT file.Fault:

Restart the computer. Press ctrl and select "safemode" from the "Startup" menu ";

Click Start -- run ";

In the open box, type "msconfig" and click "OK ";

Click the clear config. sys and autoexec. Bat tabs that do not contain windowsIconUse the config. SYS file to enable a row;

Click "OK" to restart the computer. If the computer is started and shut down normally, enable another line and repeat steps 4 and 5.

In this way, the rows in the config. SYS file and the autoexec. BAT file are gradually enabled until the problem is found. If there is any problem, you must take the right medicine to deal with that line!

6. Check internal system problems

1. Click Start-run ";

2. In the open box, type "msconfig" and click "OK ";

3. click "advanced" to clear the "Disable breakpoint in system ROM", "Disable virtual hdirq", and "EMM does not contain a000_ffff" check boxes in "Advanced troubleshooting Settings, click "OK ";

4. Restart your computer.

If your computer starts normally, repeat the preceding steps and select a check box in step 3. Repeat this process until the computer cannot be started properly.

7. Check the system. ini file or the win. ini file.

1. Click Start-run ";

2. In the open box, type "msconfig" and click "OK ";

3. On the "General" tab, clear all check boxes in "selective startup", select the "process system. ini file" check box, and then select the "process win. ini file" check box;

4. Click "OK ";

5. Restart your computer.

If the computer cannot be started or shut down properly, it indicates that there is a problem with the entries in your system. ini or win. ini file. Check each entry carefully to determine the cause. After you confirm the entry that causes the problem, delete the entry or add (;) to disable the entry or modify the entry to solve the problem.

Bootlog.txt File

Use the compile editor to compile the current statement and check the terminate = entry in the bootlog.txt file. These entries are at the end of the file and provide clues to the cause of the problem. If the last line of the bootlog.txt file is endterminate = kernel, your Windows 98 can be closed successfully. If the last line of the bootlog.txt file is one of the following, check the possible causes:

Terminate = querydrivers descriptionMemoryThere is a problem with the hypervisor.

Terminate = unloadnetwork

Network Driver conflict.

Terminate = resetdisplay: update requiredVideoDriver.

Terminate = rit indicates the sound card orMouseDriver and Meter

There is a problem with the timer.

Terminate = Win32 describes the problems related to 32-bit programs.

The thread is congested.

9. Check the logos. SYS file

Logos. sys is an image file that displays the prompt "you can close your computer safely now ". If the file is damaged, the above message is not displayed when the file is shut down. The solution is to delete the logos. SYS file and copy the file from another Windows 98 system to the Windows subdirectory.

10. Check hardware

Check the hardware configuration of your computer. You can use device management to perform the following steps.

Go to the control panel and double-click the System icon. Under the device management tab, all devices under the following branches are invalid:

Graphics card

Floppy Drive Controller

Hard DiskDriver Controller

Keyboard

Mouse

Nic

PCMCIA slot

Port

The SCSI controller can take the following steps to invalidate a device in the device manager:

1. Double-click the device that you want to select, click the device, and then click Properties;

2. Under the "General" tab, select the "Disable in this hardware configuration file" check box and click "OK ";

3. reboot your system.

If the problem persists, enable the disabled devices one by one and check whether there are any device conflicts.

Enable devices one by one in the following order:

COM port

Hard disk Controller

Floppy Controller

Other devices

To enable a disabled device and check whether there is a device conflict, follow these steps:

1. In Device Manager, double-click the device that contains the device you want to select, click the device, and then click Properties;

2. enable disabled devices under the "General" tab;

3. Check the conflicting Device List under the "resource" tab. Note that not all devices have the resource tag. Click OK ";

4. restart the system.

If the problem persists, click "start -- program -- attachment -- System ".Tools-- System information, and then clickTools"Menu, click" automatically skip the driver proxy"ToolsTo enable drivers for all disabled devices.

If an abnormal shutdown problem caused by a hardware device is identified through the above steps, contact the agent of the device to update the driver or firmwareFlashRom content ).

In fact, the failure of abnormal shutdown of Windows 98 is not terrible. As long as we take it seriously, the above methods can basically solve the problem that Windows 98 cannot be shut down normally.