From reality to the ideal, you are only a distance from the perspective treasure

When the user complains that can not use the app to order, how do we do it?

In reality, everyone is like this:

Small nails: Sledgehammer, 673***[email protected] This customer said can't pay, tried several times, point payment button did not respond.

Sledgehammer: What mobile phone customers use

Small nails:

Sledgehammer: Let the customer cut a picture to see

Small nails:

Sledgehammer: Let the test classmate measured, the problem is not reproduced, can not solve.

Small nails: ...

What is the ideal state?

Small nails: Sledgehammer, 673***5 this customer said unable to pay, tried several times, point payment button did not respond.

Sledgehammer: Let me check. Find the 673***5 customer, see "Pay" behavior, found the code problem, I immediately modify the solution.

From reality to ideal, you are only a distance from the perspective treasure.

Perspective Bao, the exclusive launch of "Mobile User behavioral performance analysis", based on the behavior of real users, to help you discover, analyze and optimize the performance of the app! fully supports native and H5 development models.

ü Accurate analysis to every real user

Exclusive patented technology, no need to bury, automatically get real users in the app each action behavior (Registration/login/purchase), and show the corresponding behavior of performance data (slow/error/crash), to help developers quickly locate the problem user's specific action behavior.

ü End-to-end analysis capabilities, in-depth code discovery issues

For single-user single-action requests, perspective Bao uses unique tagging techniques to analyze the quality of back-end services in depth. Help developers correlate back-end code, SQL execution, and quickly adjust code to solve problems.

ü Multi-Dimension user Analysis

In the face of a large number of users, the perspective Bao provides multi-conditional combination filtering, including the region, the use of equipment, access points, operators, operation system, app version, logged in/not logged in and so on, to help analysts quickly analyze the experience of a group of users.

ü Behavioral Flow Performance Analysis

Analysts can customize the behavior flow, analyze the churn and performance impact of the entire process user, and view the conversion rate and detailed data for each step of the behavior process.

Take the purchase process as an example, the user after adding to the shopping cart, submitting orders, payment, and many other steps, you can see the overall purchase process performance status, each step of the user churn situation, you can also see the process of each step of the performance details of the operation.

ü guaranteed Business SLA

The user performance experience is critical to business stability and growth. Analyze daily, weekly, monthly business performance data to form business SLA reports that help analysts quickly understand key business segments and assess business impact for rapid market response and decision-making.

* Currently, the "Mobile User Behavior profiling" feature of the perspective treasure only supports iOS systems. Download and install the Smart SDK to use.

Perspective Bao Official website: www.toushibao.com

From reality to the ideal, you are only a distance from the perspective treasure