1. When you encounter a network problem after upgrading Windows 10, use the Windows diagnostic tool to automatically fix the problem.
Solution:
1. Right-click the network icon in the lower-right corner of the computer;
2. Select "troubleshooting" to check computer problems in Windows;
3. After the detection is completed, follow the instructions on the screen to complete automatic repair;
2. After Windows 10 is upgraded, Wifi cannot be connected
Symptom:
1. The Wi-Fi icon in the taskbar is displayed in red ×
2. No Wi-Fi icon in the taskbar/Operation Center
3. The network cannot be displayed in the network connection.
4. Limited network
Solution:
VPN problems
If you have installed some VPN software that is not compatible with Windows 10, this problem may occur. Follow these steps:
1. Open the command prompt (Win key + X, the command prompt administrator identity)
2. Enter the following command:
Reg delete HKCRCLSID {988248f3-a1ad-49bf-9170-676cbbc36ba3}/va/f
Netcfg-v-u dni_dne
Related details>
NIC driver problems
Please visit the official website of the notebook manufacturer to download support Windows 10 NIC driver (Surface: http://t.cn/RzFOBFh, click "Download")
If the method mentioned above cannot solve the problem, collect and upload error logs according to the following method. Microsoft engineers will analyze the problem.
1. Copy C: Windows10UpgradeEnableWiFiTracing. cmd to the desktop.
2. Run "enablewifitracing. cmd" as an administrator ".
3. Follow the prompts on the screen. The entire process takes 2-3 minutes. After the collection is complete, a prompt is displayed on the screen indicating that the collection is successful.
4. The error log file is saved in the folder named "WlanTraces" on the desktop.
5. Call 4008203800/8008203800 to upload the error log file as prompted.
3. Unable to access the network/webpage after upgrade
Solution:
1. Network Troubleshooting: press Win + X, select all control panel items on the control panel, and select "Internet connection" for analysis and diagnosis.
2. reset the network: Press "Win + x", select a command prompt (administrator), enter netsh winsock reset, and press enter to wait for the command to complete.
3. Modify DNS: press Win + X, click Control Panel-Network and Sharing Center-Change adapter settings, right-click network connection, select Properties, and click internet protocol version, enter 4.2.2.1 in the preferred DNS, 4.2.2.2 In The backup DNS, and click OK.
4. Because
Software conflict
(Such as: popular, Taotao search, and Thunder fast bird) causes LSP network connection problems
Symptom:
Microsoft Edge can be connected to the Internet, and other apps cannot be connected to the Internet (such as QQ/360/IE browser)
Solution:
Enter CMD in the search box of the taskbar
Right-click the CMD icon and select run as Administrator
Enter the netsh winsock reset command to reset
This problem has been fixed in KB3093266 and KB3096652 in the latest windows update released in 9/24. We recommend that you update the problem: Start menu-settings-update and security-Windows Update and check for updates.
5. Net Master (ADSafe ):
Problem: after Win10 is upgraded, the page is displayed, and the page cannot be opened, such as 403,102.
Solution:Download and install the latest version 3.5.5.917 from the official website or other download channels to fix this problem.
VI. Ruijie client:
Problem 1:The Ruijie client is unavailable in the Win10 system.
Solution:Feedback this information to the campus business office. We suggest you apply for a link with the Ruijie supplier to apply for a custom update software product version (the Ruijie supplier has released the Win10 compatible version v6.04)
Problem 2:Lui wifi startup failed
Solution:Update and upgrade the wifi to the 2.3 Forum version to solve this problem.
VII. Campus network Tianyi client (Shandong)
Problem: The Tianyi campus network client (Shandong) cannot connect to the campus network.
Solution: The campus client does not support the Win10 system. We recommend that you download and install the new version.
VIII. Campus network Yixun client
Problem: The Yixun client cannot connect to the campus network
Solution: The campus client does not support the Win10 system. We recommend that you download and install the new version.
9. iNode campus client
Problem: iNode client cannot connect to campus network
Solution: The latest Inode client (V7.1 E0312) has been released on the official website. Download, install, and use the client. (if you have used the IMC network management platform, a platform will push updates)
10. Array VPN client
Problem: The Array ssl vpn client cannot be compatible with Win10. as a result, the system network becomes unavailable and cannot be restored.
Solution: The ArrayOS version compatible with Win10 (server side) will be released after the Array is released. You can also use the repair tool to fix existing network problems. Compatible version release date:
AG series: AG 9.3.0.215 and later versions
SPX series: release versions at the end of September and later versions
11. Sangfor SSL VPN
Problem: Sangfor ssl vpn cannot be used on Win10
Solution: download the patch or post it on a community forum to consult with Sangfor tech support online.
12. Cheetah WiFi
Problem 1: The entire network cannot be connected
Solution: Control Panel-network and Internet-Network and Sharing Center-change the adapter settings to enter the network connection page, right-click properties, and check whether Leibao WiFi NAT Driver exists. If yes, remove the Leibao WiFi NAT Driver check box to restore the network connection.
Problem 2: An error occurred while enabling the cheetah WiFi or the connection was unstable.
Solution: contact the cheetah WiFi technician (qq: 938449069/670039423) or post a post on the official forum to change the stable Wireless NIC driver version.
360 WiFi
Problem: 360 failed to enable WiFi or unstable connection
Solution: contact 360 WiFi technicians (qq: 77825267) or post a post on the official website forum to change the Wireless NIC driver version before the upgrade.
14. Wireless network 802.1X authentication failure
Symptom: when Windows 10 is upgraded, you cannot connect to the WPA-2 enterprise network, that is, using certificates for server-side or mutual authentication (EAP-TLS, peap ttls ).
Solution:
Contact the corresponding Radius server vendor for TLS1.2 repair.
For Ruijie's customers, Ruijie has fixed TLS1.2. You can call Ruijie's Remote Support Center (400811100) to handle the obstacles.
To solve this problem, you can modify the registry value for temporary repair:
Note:
To configure the Default TLS version for EAP, you need to add a DWORD value for the registry subitem under TlsVersion:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesRasManPPPEAP13
The value of this registry key can be 0xC0, 0x300, or 0xC00.
Note:
This registry entry applies only to EAP-TLS and PEAP;
If the configuration of the EAP end and the EAP server is incorrect, the TLS version is not commonly configured, authentication fails, and network connection may be lost.
The following describes how to modify a registry: this section, method, or task describes how to modify a registry. If the registry is modified incorrectly, a serious problem may occur. Therefore, follow these steps. To ensure more security, you can back up the registry before modifying it. In case of problems, you can restore the registry. For detailed steps, see Microsoft Knowledge Base.
322756 how to back up and restore the registry in Windows. (
Tip: It is risky to modify the registry. Back up data in advance.)
1. Click Win + R, type regedit, and press enter.
2. Locate and click (select) the following registry subkeys:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesRasManPPPEAP13
3. On the editing menu (that is, the blank area on the right)-& agrave; new, and then click the DWORD value.
4. DWORD value name, type TlsVersion, and press enter.
5. Right-click TlsVersion and click modify.
6. In the value data box, type the following values for different TLS versions, and click OK.
7. Exit the registry editor, restart the computer, or restart the EapHost service.
15. Unable to access the Internet through a dial-up connection. The network diagnosis prompts that one or more network protocols are missing from the computer.
Symptom:
After upgrading to Windows 10, you cannot connect to the network by dialing. After network diagnosis, a message is displayed, indicating that the computer lacks one or more network protocols.
Solution:
1. Run the command prompt (Win + X-& agrave; click the command prompt (administrator) as the administrator )).
2. Run the command: Netsh winsock reset
3. Close the command prompt, restart the computer, and try to repeat the dial-up connection.
