First, open the official network of China to hit the "Forgotten password", as shown:
1. Retrieve the password through the mailbox
Enter the mailbox to be filled in when registering, and the system will send it to your mailbox when you sign up immediately. If you forget to fill in the mailbox, please contact our customer service staff to inquire about the registered mailbox.
2. If you set up a secret security, you can retrieve the password by secret security:
Enter the China pass account in accordance with the relevant prompts can retrieve the password and set a new password.
Fill out the correct secret answer
and enter the correct ID number.
You can set a new password by entering the correct ID number.