Micron Browser FAQ Summary

Micron Browser Upgrade FAQ solution.

Q: How do I upgrade the system?

A: Dear user Hello, we currently provide two types of system upgrade methods:

1, login http://www.ztedevice.com.cn/support/download required SD Card upgrade package to upgrade;

2, please confirm that the automatic update function is turned off, you can use the "set"-> "about the mobile phone"-> "system Upgrade" path, through the mobile phone to provide the system upgrade function directly search the system OTA upgrade package. This upgrade is only available for official versions, and root or cracked versions cannot be used in this way.

Q: What if I have failed to upgrade?

A: Dear user hello: If your mobile phone prompts upgrade package mismatch or upgrade failed, please confirm the use of Third-party tools root mobile phone. System upgrades can only be upgraded for official releases, and if your phone is root, you will not be able to complete the upgrade.

We recommend that you login http://www.ztedevice.com.cn/support/find the SD card upgrade package you need to restore the system to the official version. or call ZTE Hotline 400-880-9999 to get help, thank you for the use of ZTE Mobile phone and support, thank you.

Q: What should I do if the system reboots after the upgrade?

A: Dear users hello: I am very sorry for your inconvenience, the system after the upgrade is completed, if your system appears system restart, cotton, the application of confusion and other problems, we recommend that you reset the mobile phone to improve the experience, please follow the following steps to operate:

First: Please back up your phone's personal information and important data to the external storage device, please use the mobile phone with the "Backup and restore" software.

Then: Go to "set"-> "Restore factory Settings" Select "Reset Mobile Phone" (Recommended: Do not check the option to clear music or photos.) You can recover your personal information and important data again through the backup and restore software.

Note: This action will clear your personal information and important data, make sure you back up your data before you do the Restore factory setup operation.

If your problem is not resolved by the above method, please call ZTE Hotline 400-880-9999 Our customer service specialist will help you.

Q: Excuse me, why haven't the system upgraded for a long time?

A: Dear user Hello, is not the automatic return is no manual search bag? If it is not automatically pushed, please confirm that the Automatic Updates feature is turned on? If the manual search bag is not, please wait patiently for the release of the new version, thank you.

Q: How can I return the version?

A: Dear users Hello, if you feel the upgrade after the system stability is not good, you can try to reset the phone (please note back up before resetting your data OH), if you want to use the previous version, you can go to http://www.ztedevice.com.cn/support/ Find out if you need the SD card upgrade package for version fallback, thank you for your support for our products.

Q: How do i download a network error?

A: Hello, dear Users, "system Upgrade" in the download process through WiFi or data services to download the upgrade package, we recommend you in the download process as far as possible to stay in the network environment better place. If there is a disruption to the network, system upgrades can be continued on the breakpoint, you can easily restore the last download. If the network itself is good, please do the following: Settings-"Application---" System upgrade---"clear the data and try again if you are prompted with a network error.

Q: How can i download the SD card pack?

A: Dear user Hello, please follow the following steps:

1, landing site http://www.ztedevice.com.cn/support/

2, software download, click to enter the interface, product Type selection: Smartphone, model options: XXXXX,

Click to view the service. Finally choose to download the SD card package can be.

Q: Excuse me often prompts me to carry on the system to update, I feel very vexed how to do?

A: Dear User hello: "System Upgrade" is to provide you with a new version in time to improve the original version of some bugs or optimization. If you do not want to use, go to system upgrade, update settings, turn off automatic Updates, or find system upgrades in Settings-Application management-all applications, and then select Deactivate and then enable the upgrade again if you want to use it.

Q: I have chosen "Do not check the update", but why does it keep checking for updates?

A: Dear user Hello, sorry for the inconvenience, you can try the following way is feasible: settings-apply-All-system upgrade-clear the data, and then select "Do not check the update" again.

Q: Why is the system prompted to upgrade, I have never been a level, and my mobile phone version is always the latest version?

A: Dear users Hello, please contact the home page to connect the network interface, tick the bottom of the warm tip of the "no Hint" button, and then click the Rejection or Consent button.