NBU cannot start Java Console after Windows update

System environment: Win Server 2016

Backup software: NBU 8.1

Case:windows system default automatic installation system patches, restart the process of automatic update, after the latest patch, NBU Java Console can not start, reported the following error, prompt certificate issues, click "YES", reported the second error

A second error

Solution:

1. Processmonitor Capture Package Confirmation NBU Certificate Road has refused to error, for the file to empower the operation, can be logged in, but directly into the BMR console, the service is normal!

   21:09.2 Javaw.exe 10332 CreateFile C:\Users\nbuadmin\AppData\Roaming\Veritas\VSS\certstore\trusted\a0c9a93b.0 ACCESS DENIED desired Access:generic Read, Disposition:open, options:synchronous IO Non-alert, Non-directory File , Attributes:n, Sharemode:read, Write, allocationsize:n/a

   21:09.2 Javaw.exe 10332 CreateFile C:\Users\nbuadmin\AppData\Roaming\Veritas\VSS\certstore\trusted\a0c9a93b.0 ACCESS DENIED desired Access:generic Read, Disposition:open, options:synchronous IO Non-alert, Non-directory File , Attributes:n, Sharemode:read, Write, allocationsize:n/a

   21:09.9 Javaw.exe 10332 CreateFile C:\Users\nbuadmin\AppData\Roaming\Veritas\VSS\certstore\trusted\a0c9a93b.0 ACCESS DENIED desired Access:generic Read, Disposition:open, options:synchronous IO Non-alert, Non-directory File , Attributes:n, Sharemode:read, Write, allocationsize:n/a

   21:09.9 Javaw.exe 10332 CreateFile C:\Users\nbuadmin\AppData\Roaming\Veritas\VSS\certstore\trusted\a0c9a93b.0 ACCESS DENIED desired Access:generic Read, Disposition:open, options:synchronous IO Non-alert, Non-directory File , Attributes:n, Sharemode:read, Write, allocationsize:n/a

   21:10.1 Javaw.exe 10332 CreateFile C:\Users\nbuadmin\AppData\Roaming\Veritas\VSS\certstore\trusted\a0c9a93b.0 ACCESS DENIED desired Access:generic Read, Disposition:open, options:synchronous IO Non-alert, Non-directory File , Attributes:n, Sharemode:read, Write, allocationsize:n/a

   21:12.2 Javaw.exe 10332 CreateFile C:\Users\nbuadmin\AppData\Roaming\Veritas\VSS\certstore\trusted\a0c9a93b.0 ACCESS DENIED desired Access:generic Read, Disposition:open, options:synchronous IO Non-alert, Non-directory File , Attributes:n, Sharemode:read, Write, allocationsize:n/a

   21:12.2 Javaw.exe 10332 CreateFile C:\Users\nbuadmin\AppData\Roaming\Veritas\VSS\certstore\trusted\a0c9a93b.0 ACCESS DENIED desired Access:generic Read, Disposition:open, options:synchronous IO Non-alert, Non-directory File , Attributes:n, Sharemode:read, Write, allocationsize:n/a

   、

3. suddenly think of UAC problem, configure disable UAC, problem solving , NBU console open normally!

Registry path

Hkey_local_machine\software\microsoft\windows\currentversion\policies\system

Change 1 to 0, restart the computer nbu software is OK

NBU cannot start Java Console after Windows update