Plug and Play, open source online customer service system--ppmessage

Source: Internet
Author: User

Ppmessage is an open-source Online customer Service platform. Ppmessage can help you connect with your customers the first time, and developers can easily integrate Ppmessage into your website or IOS or Android apps. Ppmessage's front-end backend is open source, and the backend is all Python-based, simple and efficient. The front end provides native SDKs based on different platforms .

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"function, establish autonomous" "Server in Enterprise or private cloud, can also integrate ppmessage and enterprise business system, realize self-built" nail "system.

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      Ppmessage provides a complete and clear API and OAuth system, all front-end applications and SDKs are implemented by invoking or encapsulating the backend APIs. Ppmessage is able to achieve maximum and lowest level of integrated development.

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    Ppmessage contains a backend of several python back-end apps, with a Python backend app Supervisor Unified management, through the Nginx reverse proxy for HTTP request unified distribution and load balancing. Ppmessage backend uses the Mysql database, in fact, the ppmessage back end does not directly manipulate the database, the direct operation of the database speed can not meet the Ppmessage support large concurrent Volume message service, ppmessage all data operations through the separate , async Cache service complete.

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    Ppmessage's front-end development SDK is called ppcom , ppcom will be integrated into your enterprise Web site, Android, IOS app, to provide your customers with access to establish connections.

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    for front end applications for customer service and corporate organizations is called ppkefu , Ppkefu can run on the Web side, Windows, Mac and Linux desktops, Android, IOS mobile apps, almost all the platforms that can run the app, Ask your customer service staff to provide services or connect with your customers anytime, anywhere.

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    PPMessage also provides a Web management interface, Called ppconsole , of course, is open source, Ppconsole provides a management interface to manage configuration ppmessage. Ppconsole also integrates some of the common functions required for enterprise operations and explores the use of ppconsole to make it work for your business. By using enterprise applications on Ppconsole, Ppmessage became an autonomous, self-built Enterprise , or Ari Nails , But data and programs as well as security is fully protected.

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    How does the Ppmessage work? ppconsole , ppkefu , ppcom , ppmessage server four. The first three belong to the client category, all connected to the Ppmessage server.

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  1. site Users A message is sent through ppcom, and the Ppmessage server accepts the message and processes it.

  2. Server to customer service push message, customer service through Ppkefu receive messages.

  3. Customer Service A message is sent through Ppkefu, and the Ppmessage server receives the message and processes it.

  4. The server pushes the message to the site user, and the user receives the message through ppcom.

  5. After the customer service Administrator logs in to Ppconsole, the information associated with their account is loaded from the server.

  6. The customer Service Administrator manages the team through Ppconsole, modifies the configuration and so on, saves the corresponding information to the server.

  7. Through Ppconsole, the customer service Administrator gets the code required to deploy ppcom on the site, setting the ppcom display style, and the default behavior.

  8. The customer service Administrator opens and automatically logs in to Ppkefu via Ppconsole.

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    as open , Plug and play , Open source Online customer service system, ppmessage not only satisfies the enterprise's common customer service function, but also is more convenient and more secure. Scan below QR code or click on" read the full text "You can go to good rain and cloud City using ppmessage , no need to download the installation, one click to use!

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poke" Read the original ", go to Cloud City to use ppmessage! 650) this.width=650; "Src=" http://mmbiz.qpic.cn/mmbiz_png/ vgsq2bll9kkiax0agax93qohvyshfefu0djbfp2dgvcdyibmvtrxjqvzjcg00w1kqgcoqb9reztzuibu1krygibbma/640?wx_fmt=png& Tp=webp&wxfrom=5&wx_lazy=1 "style=" Margin:0px;padding:0px;height:auto;vertical-align:middle;width:auto; " alt= "640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy="/>


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Plug and Play, open source online customer service system--ppmessage

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