[Reprinted] sap followers-business experts are the lifeblood of Chinese Software Enterprises

When we saw a 60-person U.S. software company that relied on a set of excellent general-purpose software for the aviation Mro industry, it once again led to a reflection on the development of the Chinese enterprise application software industry.

I have been in the best Enterprise Application Software Industry in China for many years, which gives me the opportunity to see and think about problems in these industries.

Domestic enterprise application software vendors have the following Disadvantages:

1. presales consultants, product managers, and demand analysts generally lack continuous follow-up on business and industry knowledge. Our pre-sales consultants and product managers decide the fate of our products only to cope with projects. We can say that they do not have their own clear positioning and continuous attention to the industry, in addition, most people have little practical experience in the enterprise for many years. relying only on the experience of other industries and short-lived demand research, it is difficult to grasp the core of the enterprise's business, let alone provide enterprises with full-disk Business Process Optimization suggestions. Demand analysts are kept in the R & D department, with few opportunities to contact customers for a long time to understand their business, and fewer people focus on learning and absorbing competitors or excellent products for a long time. Products can only be said to be simple functions. They do not really reflect the management requirements of enterprises and common operation indicators. As we often say, our enterprise application software products have no management connotation.

2/only common features, no industry features. Because there are no talents familiar with the industry, they cannot make good industry products, they cannot occupy the industry market well, and the industry market does not have good profits, the company will not invest a lot of money to attract industry talents and expand the industry market. This vicious circle. I have been in touch with some industries and know that the characteristics and Management of the industry are very different. Without industry solutions, it is difficult to really meet the needs of customers, especially the high-level management needs.

Besides, the training of business experts.

There are several ways to cultivate business experts:

1. Search from the company's management personnel, especially those who have worked in the industry for many years and have experienced most of the company's business. In addition, it is the personnel engaged in information system support in enterprises. Most of them are familiar with the business of enterprises and have much knowledge about system implementation.

2/implementation personnel of the software company, who have been working at the customer's site for many years and have the best understanding of the customer's needs. The project will also be resident at the customer's site. In short, these personnel must have enough time to work at the customer's site, and the customer must be a customer in a specific industry.

In short, a good application software product should reflect its support for management KPIs, rather than just for functions.

In fact, after considering these KPIs, it is clear that the software can support and cannot support those KPIs. The customer needs to collect the KPIs manually for subsequent analysis. In fact, it has already reflected the significance of Business Process Optimization, because good software cannot exhaust all KPIs, so we should know what we can provide and what we cannot provide, it is a blessing for customers.