Reprinted from http://www.microsoft.com/china/hr/10.mspx
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It is extremely important to have a minimum degree of curiosity about the products of your company or department. You must use this product yourself. For people in the computer industry, this cannot be emphasized too much. Of course, this is also applicable to other knowledge-intensive fields, because the technology and application development in these fields are extremely fast, and it is difficult to grasp their technology once and for all. If you are not interested in these products, you will soon lag behind and be eliminated. |
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When talking with customers about how to use products, they need to impress customers with great interest and evangelism enthusiasm and perseverance to understand what they appreciate and do not like. At the same time, we must be clear about the shortcomings of our products or where they can be improved. |
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After understanding the customer's needs, you must be willing to think about how to bring the product closer to and help the customer. |
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As an independent employee, you must keep pace with the company's long-term plan. Employees need to pay attention to their lifelong efforts, such as improving their own and colleagues' abilities. |
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You must have some professional knowledge and skills while having a high degree of insight into the things around you. In particular, some large companies require employees to quickly master professional technologies. No one can ensure that his current skills are still applicable to future work. Therefore, it is critical to be studious. |
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Flexible use of opportunities conducive to development. At Microsoft, we provide many different job opportunities for each person through a series of methods. Any employee keen to participate in Microsoft management will be encouraged to work in different customer service departments. |
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A good employee will try to learn the economic principles of the company's business operations. Why does the company's business work like this? What is the company's business model? How can we make a profit? Employees must understand the reasons that lead to profit or loss of enterprises in the industry, so that they can have a deeper understanding of the value of their work. |
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Focus on the dynamics of competitors. I really appreciate the employees who pay attention to the market dynamics at any time. They will analyze the advantages of our competitors and make a summary to avoid returning to the competitors. |
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Good employees are good at thinking. Analyze the problem, but it is not limited to analysis. They know how to find a potential balance point and how to find the best time for action. Thinking should also be combined with practice. Good employees will make reasonable and efficient use of the time and give clear suggestions to other departments. |
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Do not ignore some essential virtues, such as honesty, morality, and hard work. |
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